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Reviews of Doubletree by Hilton Perth Northbridge

4 out of 5
Doubletree by Hilton Perth Northbridge
100 James Street, Northbridge, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 881 reviews" "
Rating 8 - Good. 213 out of 881 reviews" "
Rating 6 - Okay. 54 out of 881 reviews" "
Rating 4 - Poor. 24 out of 881 reviews" "
Rating 2 - Terrible. 15 out of 881 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great pkave to stay, easy acess k thr city snd free trabsport. Expensive parking tho ufvu have a car. Nuce food and delicious voffee.
Stayed 1 night in Apr 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had one night at the end of our trip to WA. It was just what we needed. Comfortable, and helpful staff. Enjoyed a swim in the pool
Stayed 1 night in Apr 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is lovely and staff friendly and helpful. The location is right in the middle of party central so quite rowdy and noisy. We stayed in a high floor room and could still faintly hear music from nightclubs through the walls so I wouldn’t suggest you stay in a lower floor if you like to go to sleep early.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 23 Apr 2024
Dear Alison,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Catherine,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Nortje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I stayed at Double Trees Hilton and I’m very happy with everything, especially when I have to check in I can check in use by Hotel Apps and I have a choices which floor, I can request if I need anything to add, staff very friendly, When I need to know about parking I’m just contacted/asked by chat and they gave me th link for parking the car, I have no problem with Park the car. I will coming back again. Highly recommended. Thank you!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Nortje,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 Good

Veljko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good apart from the fact that we booked a panoramic view room and we definitely did not get the view . Over all good and clean plus very helpful staff and
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear Veljko,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear Joanne,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 Okay

Lingqi

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location is great, but you can imagine over the weekend. Police are often sighted in the area.
Response from Hotel Manager on 19 Mar 2024
Dear Lingqi,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Mar 2024
Dear John,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Mar 2024
Dear Kenneth,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in new and modern condition. Great staff and location!
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 19 Mar 2024
Dear Terry,Thank you for taking a moment to share your experience. It’s great to hear that you enjoyed your stay and that our Team provided you with first class service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for the nightlife in northbridge
Stayed 1 night in Jan 2024
Response from Hotel Manager on 15 Feb 2024
Dear Brent,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found our convenient central location to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Arzhel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 6 Feb 2024
Dear Arzhel,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noise at night
Stayed 1 night in Jan 2024
Response from Hotel Manager on 6 Feb 2024
Dear Graham,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by noises from outside of the hotel; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop harassing me
The stay was good. The ongoing harassment for 10 days because I have been too busy to provide a review ultimately scores this very negative response. I booked and paid for a hotel. I don't want to pay extra in blood sweat or time. If i don't review at the first request, it means I have better things to do.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear David,Please accept our sincere apologies for any inconvenience caused.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Dhiral

Response from Hotel Manager on 22 Jan 2024
Dear Dhiral,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 Okay

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up in a room that had a joining door to the room next door. We were not informed of this at check in. Unfortunately we had very inconsiderate neighbours who despite being spoken to by security twice kept us up half the night. Nice hotel, very central location and great staff but avoid the rooms with adjoining doors if able. I feel if we were in a different room that type of noise would not have bothered us.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Jan 2024
Dear Leigh,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by another guest; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 19 Mar 2024
Dear Jason,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very attentive. The stores in the road adjacent could do with a refresh.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 11 Jan 2024
Dear Brian,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 Okay

Mia

Stayed 2 nights in Jan 2024
Response from Hotel Manager on 11 Jan 2024
Dear Mia,Thank you for taking a moment to share your experience. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 Good

Udo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property offered a positive experience overall, the ambient noise from nearby bars and restaurants affected the tranquility within my room in the night. The accommodating staff and well-maintained facilities were commendable, but the addition of soundproof windows would greatly enhance the overall stay by minimizing disturbances from the lively surroundings.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 11 Jan 2024
Dear Udo,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by noises outside of the hotel; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

4/10 Poor

Jacinta

Stayed 1 night in Dec 2023
Response from Hotel Manager on 4 Jan 2024
Dear Jacinta,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Mayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a staycation. The rooms were modern and bright. Shower’s could be scrubbed a little better in the corners and on the grout in the shower but that the only thing wrong. Staff were so kind and polite. Breakfast was yummy and had lots of choice. Pool was good.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Mayme,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

kerrie john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perth
It was ok manager very nice swimming pool ok but a little small
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Kerrie,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Shane,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

MORGAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and easy access to a good but small gym and pool.. Will definitely stay again 🌟🌟🌟🌟🌟
Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Dear Morgan,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay. Thank you for your 5 star rating. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Renee

Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Dear Renee,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Pamela

Stayed 1 night in Dec 2023
Response from Hotel Manager on 13 Dec 2023
Dear Pamela,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 Good

Dragana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 13 Dec 2023
Dear Dragana,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to our event at the HBF stadium. Plenty of bars and eating places nearby.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 13 Dec 2023
Dear Jan,Thank you for taking a moment to share your experience. I am so pleased to see you enjoyed your stay and that you found our convenient central location to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Dear Stephen,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay. Thank you for your 5 star rating. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Bernadette

Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Dear Bernadette,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 Good

SHARON

Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Dear Sharon,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Simon

Stayed 4 nights in Nov 2023
Response from Hotel Manager on 13 Dec 2023
Dear Simon,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and found everything to your liking. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where friendly and helpful and the hotel was close to restaurants, shops and public transport. The pool and gym where well looked after and a pleasure to use
Stayed 4 nights in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Gillian,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 Okay

Daryl

.
Stayed 4 nights in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Daryl,Thank you for taking a moment to share your experience. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Shivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fourth visit to the hotel and its our favourite place to stay in Perth. So comfy and perfect location for those who enjoy the nightlife but love having the peace and quiet when its time to sleep.
Response from Hotel Manager on 29 Nov 2023
Dear Shivana,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay once again. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

Isla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and breakfast
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 15 Nov 2023
Dear Isla,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and found our breakfast to be delicious. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Very new with big rooms and great facilities, customer service was excellent and even got complimentary cookies
Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear David,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

8/10 Good

Brea-anne

Travelled with partner
Liked: Staff & service
Was a nice stay but the bathroom was quite dirty. There was mold in the shower and the bathroom sink mustve been blocked as the water would drain very slowly. There also was no toilet brush. Wasnt many movies to pick from. They were very old movies.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Brea-anne,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that the cleanliness of the bathroom did not meet with your expectations; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Wish I could have stayed longer, everything was excellent
Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Paul,Thank you for taking a moment to share your experience. I am so pleased to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

10/10 Excellent

TONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly everything was great about this stay including the restaurant and cafe. The convenience of the location to restaurants, bars and cafes as well as a short walk to the cinema and the CBD, were it’s standouts. Our room on the 5th Floor was modern, clean and well appointed, the view however was the neighbouring buildings wall. We suggest if you want the ultimate experience, ask for a higher room with a view. We LOVED it and will stay again.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Tony,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that you particularly enjoyed our convenient central location. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from Hotel Manager on 8 Nov 2023
Dear Susan,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 Terrible

Matilda

Stayed 1 night in Sep 2023
Response from Hotel Manager on 8 Nov 2023
Dear Matilda,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 Excellent

David, Kalgoorlie

Loved every minute of staying here. The price was a little steep. But couldn’t fault anything else
Stayed 1 night in Sep 2023
Response from Hotel Manager on 1 Nov 2023
Dear David,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

4/10 Poor

Anna

Stayed 4 nights in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Anna,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala

8/10 Good

Sarah

Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Sarah,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

10/10 Excellent

Brody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and the staff even more so, I would like to give a special comment about Vicky and Becky; both of them were checking in to see if everything was going well and were very friendly and approachable. The beds were comfortable and everything was just simply excellent
Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Brody,Thank you for taking a moment to share your experience. I am so pleased to see you enjoyed your stay and that our Team provided you with great service and hospitality. Thank you for specifically mentioning Vicky and Becky; they will be delighted to receive your feedback. We appreciate your insight as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

10/10 Excellent

Phil

Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Phil,Thank you for taking a moment to share your experience. It’s great to hear that you enjoyed your stay and found everything to your liking. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala

10/10 Excellent

EXPLICIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Wonderful Hotel, super friendly and service minded staff. Great breakfast.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 1 Nov 2023
Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala