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Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

999 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationBerjaya Times Square5 min walk
Popular LocationPavilion Kuala Lumpur9 min walk
Popular LocationKuala Lumpur Tower20 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room
  • Superior Room

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Club Room

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Club Room

About this area

Kuala Lumpur

Near a metro station, Royale Chulan Bukit Bintang is in Kuala Lumpur's Bukit Bintang neighbourhood, an area with good shopping. Jalan Alor and Sungei Wang Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Don't miss out on a visit to Berjaya Times Square.
Visit our Kuala Lumpur travel guide
View in a map
Popular Location

What's nearby

  • Berjaya Times Square - 5 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Petaling Street - 19 min walk
  • Kuala Lumpur Tower - 20 min walk
  • KLCC Park - 8 min drive

Getting around

  • Imbi Station - 5 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Sunflower Brasserie – Serves breakfast, lunch and dinner.

About this property

Royale Chulan Bukit Bintang

4-star Kuala Lumpur hotel in Bukit Bintang, walk to Berjaya Times Square
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site. All 400 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find minibars, separate bathtubs and showers and coffee/tea makers.
Royale Chulan Bukit Bintang offers 400 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Parking height restrictions apply
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 34 for adults and MYR 17 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 34 for adults and MYR 17 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Royale Bintang Kuala Lumpur Hotel
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Royale Chulan Bukit Bintang Hotel
Royale Chulan Hotel
Royale Chulan
Royale Bintang Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
The Royale Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel
Royale Chulan Bukit Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Royale Chulan Bukit Bintang and receive a full refund?
Yes, Royale Chulan Bukit Bintang offers free cancellation on select room rates, because flexibility matters! Please refer to Royale Chulan Bukit Bintang cancellation policy on our site for more details about any exclusions or requirements.
Is Royale Chulan Bukit Bintang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royale Chulan Bukit Bintang?
Self-parking is free at this property.
What time is check-in at Royale Chulan Bukit Bintang?
Check-in is from 2:00 PM to 11:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Royale Chulan Bukit Bintang?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is Royale Chulan Bukit Bintang located?
Located in Bukit Bintang, this hotel is 0.3 mi (0.4 km) from Berjaya Times Square and 6.7 mi (10.8 km) from Kuala Lumpur Golf and Country Club. Imbi Station is only a 5-minute walk and Bukit Bintang Station is 6 minutes.
3.3
999 reviews
5 - Excellent
116
4 - Good
368
3 - Okay
295
2 - Poor
139
1 - Terrible
81

3.2/5

Cleanliness

3.3/5

Staff & service

3.3/5

Amenities

3.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The room service was excellent.
Stayed 2 nights in Mar 2020

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
watered down
The plumbing was in the shits. Both sink and bathtub plugs were not working so the plumbing staff had to remove it completely... means no tub to use and no way to hold water on the sink. Some basics are just too important to not mention . I’ve stayed at other RC properties before - this is the first time I have had such a watered down experience at royal chulan 😢
Stayed 1 night in Jan 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
terrible
Stayed 1 night in Jan 2020

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