Hotel Sunway Hotel & Apartments di Pelabuhan Kelang Utara

"Thrilling experience for this stay from FO check in to check out very professionally executed. Special thanks to Farah Front office by ensuring my rooms are feather item free and 2 hard pillow was placed in prior to my check in. On 25/5 Housekeeping the male Nepalnese (team leader i presumed) was very attentive and attention to detail by showing me the room feature especially lighting switch to which i have trouble to locate for the first night, he keeps checking about my well being because he saw my feet got burnt marks by hot water. The room is very clean and neat as per my liking. Pool was outstanding but 1 family of 6 (local) brought in mcd, coffee, donuts at the raised deck opposite the toilet was very annoying, leaving rubbish behind, pool staff trying to talk to him but he kept argued. Signboard stated clearly no outside food! Breakfast was so basic but good. Again hightea set in lobby lounge never disappointed me, making me coming back for more. Pastries and savory bites are superb this time. I got 2 jungle bird glass , very unique. Im coming back again in June 25 and reservation been confirmed. My family very happy for this stay. Thank you so much for Ms Farah, Housekeeping and lobby lounge both ladies (one lady with spec chinese and malay ladies) making your hotel guests experienced a memorable and thrilling encountered. Thank you n im coming to have hightea again today 25/5/25 and in June as well.!!!! "

"Cititel Hotel Mid Valley offers what I can only describe as a seamless blend of business, leisure, and being mildly confused about which escalator takes you back to your room. Located directly above the Mid Valley Megamall, it’s perfect if your idea of a city getaway includes never seeing sunlight and knowing the location of every bubble tea outlet within 100 meters. Check-in was smooth. The staff were polite in that efficient, no-unnecessary-smiling way that makes you feel both welcomed and gently rushed. My room had a lovely view of the city—or at least what I think was the city through what may have been a slightly moody window. The bed was comfortable enough to make me forget I had emails to answer, and the pillows had the firmness of a well-intentioned hug. The shower offered water pressure that could double as light therapy. Breakfast was an international buffet, which in hotel-speak means you can pair baked beans with fried rice and nobody will question your life choices. Overall, Cititel Mid Valley knows exactly what it is: practical, well-located, and attached to enough retail therapy to cure most existential dread. "

"Comfortable room. Friendly staff"

"Recommended"

"Stay was okay ..."

"Booked 2 king deluxe rooms for 2 nights, 1 got free upgrade to junior suite. Very happy and comfortable stay. Breakfast got plenty of choices and good taste. "

"Always had a great stay"

"Checked in by Audrey , very friendly Room clean n spacious , water pressure string n nice The extra blanket with pubic hair n long haira"

"Excellent and marvelous service. The hotel is also very family oriented. Definitely must come to enjoy and pamper our family"