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Novotel Pekanbaru

Property class: 4

Choose dates to view prices

Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Novotel Pekanbaru. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM182
RM221 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Double Bed

A modern hotel room with a large bed, a desk with a chair, a walk-in closet, and a bathroom with a glass shower enclosure.

Superior Double Room, 1 Double Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a wall with a red abstract design.

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony

A hotel room with two beds, a TV, a desk, and a large window with curtains.

Deluxe Room, 2 Single Beds, Balcony

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a red sofa, a glass partition, and a view of the city.

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi
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About the area

Pekanbaru is home to Novotel Pekanbaru. Ciputra Seraya Mall and Pekan Baru Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senapelan Tunjuk Ajar Integritas Park and Pekanbaru Lake. Visit our Pekanbaru travel guide
Map
Jalan Riau No 59, Pekanbaru, Riau, 28154

What's nearby

  • Ciputra Seraya Mall
    3 min walk - 0.3 km
  • Raya Mosque
    10 min walk - 0.9 km
  • Senapelan Tunjuk Ajar Integritas Park
    5 min drive - 1.9 km
  • Pekan Baru Mall
    8 min drive - 2.7 km
  • SKA Mall
    16 min drive - 5.3 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    30 min drive

Restaurants

  • D’Oven
    1 min walk
  • Food Exchange
    2 min walk
  • Warung Merry
    4 min walk
  • Domino's Pizza
    4 min walk
  • Cabe Merah Mall Ciputra
    3 min walk

About this property

Novotel Pekanbaru

  • Upscale hotel
  • At Novotel Pekanbaru, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Barbecues, a banquet hall and a 24-hour front desk
  • Room features
  • All 150 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hairdryers
    • 40-inch LED TVs with satellite channels
    • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi and wired internet

    Parking and transport

    • 24-hour return airport shuttle (surcharge)
    • Area shuttle (surcharge)
    • Free self parking on site
    • Limited on-site self parking

    Food and drink

    • Buffet breakfast available for a fee: IDR 108,900 per person
    • A bar/lounge
    • A coffee shop/cafe
    • A poolside bar
    • A restaurant

    Restaurants on site

    • Food Exchange
    • Molecule Gastro

    Things to do

    • Children's pool
    • Health club
    • Outdoor pool

    Family friendly

    • Children's pool
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra bed (surcharge)
    • Soundproofed rooms

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff
    • Porter/bellhop
    • Wedding services

    Business services

    • 10,549 square feet of conference space
    • Business centre
    • Meeting rooms

    Outdoors

    • Barbecue grill
    • Garden
    • Terrace
    • Vegetable garden

    Spa

    • Massage
    • Spa services

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Lift
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible registration desk

    More

    • 15 floors
    • Banquet hall
    • Built in 2015
    • Comprehensive food waste policy
    • Designated smoking areas
    • Humane treatment of captive wild animals
    • Local artist showcase
    • Local culture and ecosystem education
    • Locally-owned and organised tours and activities
    • No plastic coffee stirrers
    • No plastic drinking straws
    • No plastic soft drink bottles
    • No plastic water bottles
    • Non-plastic coffee stirrers available
    • Non-plastic drinking straws available
    • Reusable cups
    • Reusable tableware
    • Some LED lighting used
    • Some profits reinvested in community and sustainability
    • Vegan dining options
    • Vegetarian breakfast available
    • Vegetarian dining options
    • Waste recycling policy

    Room amenities

    Bedroom

    • Bedsheets provided
    • Rollaway/extra bed (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Towels provided

    Entertainment

    • 40-inch LED TV with satellite channels

    Food and drink

    • 24-hour room service
    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Air conditioning
    • Bulk dispensers for toiletries
    • Cleaning products are eco-friendly
    • Desk
    • Eco-friendly toiletries
    • Energy-saving switches used
    • Iron/ironing board on request
    • LED lighting
    • Phone
    • Recycling
    • Safe
    • Soundproofed rooms
    • Water-efficient showers

    Policies

    Check-in

    Check-in time starts at 2 PM
    Contactless check-in and check-out are available
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    This property doesn't offer after-hours check-in
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are available for IDR 400000.0 per night.
    Cots (infant beds) are not available

    Payment types at the property

    Important information

    Optional extras

    • Fee for buffet breakfast: from approximately IDR 108900 per person
    • Airport shuttle fee: IDR 100000 per room (one-way)
    • Rollaway bed fee: IDR 400000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards and cash
    Cashless transactions are available
    Some water is reused through a grey water recycling system
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

    Frequently asked questions

    Does Novotel Pekanbaru have a pool?

    Yes, this property has an outdoor pool and a children's pool.

    How much does it cost to stay at Novotel Pekanbaru?

    As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Novotel Pekanbaru on 23 Aug 2026 start from RM182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Novotel Pekanbaru pet-friendly?

    No, pets are not allowed at this property.

    How much is parking at Novotel Pekanbaru?

    Self-parking is free at this property.

    What time is check-in at Novotel Pekanbaru?

    Check-in begins at 2 PM. After-hours check-in is not available.

    What time is check-out at Novotel Pekanbaru?

    Checkout is at noon.

    Does Novotel Pekanbaru provide a shuttle to the airport?

    Yes, there's an airport shuttle. A fee of IDR 100000 per room applies.

    Where is Novotel Pekanbaru located?

    Situated in Pekanbaru, this hotel is within a 10-minute walk of Ciputra Seraya Mall and Raya Mosque. Senapelan Tunjuk Ajar Integritas Park and Pekan Baru Mall are also within 2 miles (3 km).

    Can I cancel my reservation for free and receive a full refund?

    Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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