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Novotel Pekanbaru

Star Rating
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
61 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ciputra Seraya Mall
    2 min walk
  • Popular Location
    Raya Mosque
    9 min walk
  • Popular Location
    Riau Cultural Park
    9 min drive
  • Airport
    Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    12 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details

About this area

Pekanbaru

Novotel Pekanbaru is located in Pekanbaru. Ciputra Seraya Mall and Pekan Baru Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pekanbaru Lake. Our guests appreciate the hotel's quiet location.

Visit our Pekanbaru travel guide
Popular Location

What's nearby

  • Ciputra Seraya Mall - 2 min walk
  • Raya Mosque - 9 min walk
  • Riau Cultural Park - 9 min drive
  • Soeman HS County Library - 9 min drive
  • Balai Adat Daerah Riau - 9 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 12 min drive

Restaurants

  • Where to eat
  • Food Exchange – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Molecule Gastro – Bar.

About this property

Novotel Pekanbaru

4-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 150 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LED TVs with satellite channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests.
Novotel Pekanbaru offers 150 forms of air-conditioned accommodation with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and a hairdryer.
This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Local area shuttle (surcharge)

Food and drink

Breakfast available for a fee: IDR 108900 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Outdoor pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English

Business services

Business centre
Meeting rooms
Conference space (10549 square feet)

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer

Entertainment

40-inch LED TV
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM - 2 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 108900 per person (approximately)
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Up to 2 children aged 16 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Novotel Pekanbaru opening March 2016 Hotel
  • Novotel opening March 2016 Hotel
  • Novotel Pekanbaru opening March 2016
  • Novotel opening March 2016
  • Novotel Pekanbaru Opening May 2016 Hotel
  • Novotel Opening May 2016 Hotel
  • Novotel Pekanbaru Opening May 2016
  • Novotel Opening May 2016
  • Novotel Pekanbaru (opening March 2016)
  • Novotel Pekanbaru Hotel
  • Novotel Pekanbaru (Opening May 2016)
  • Novotel Pekanbaru Hotel
  • Novotel Pekanbaru Pekanbaru
  • Novotel Pekanbaru Hotel Pekanbaru
4.1

Very Good

5 - Excellent
25
4 - Good
22
3 - Okay
10
2 - Mediocre
4
1 - Poor
0
4.3
Cleanliness
4.1
Service and Staff
4.4
Amenities
4.2
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    awesome stay

    my choice of hotel, for my stay in Pekan Baru. Staff are super friendly and service with a smile.

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Mall is beside the hotel. Eateries is all over the surrounding area.

    Stayed 4 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Aug 2019

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