Pesonna Hotel Pekanbaru

Star Rating
3 out of 5
Photo gallery


5.0 / 5Exceptional
1 review


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Riau University
    11 min walk
  • Popular Location
    Great Mosque of An-Nur
    3 min drive
  • Popular Location
    Pekan Baru Mall
    4 min drive
  • Airport
    Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    6 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Deluxe Double Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details

About this area


Located in Pekanbaru, Pesonna Hotel Pekanbaru is in an area with good airport proximity. Pekan Baru Mall and Ciputra Seraya Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pekanbaru Lake.

Visit our Pekanbaru travel guide
Popular Location

What's nearby

  • Riau University - 11 min walk
  • Great Mosque of An-Nur - 3 min drive
  • Pekan Baru Mall - 4 min drive
  • Raya Mosque - 7 min drive
  • Riau Cultural Park - 19 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 6 min drive

About this property

Pesonna Hotel Pekanbaru

3-star hotel with free valet parking and restaurant
This hotel features a restaurant, an outdoor pool and a meeting room. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 134 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and electric kettles. Guests will also find room service (during limited hours), free bottled water and ceiling fans.
Pesonna Hotel Pekanbaru offers 134 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium cable channels and pay-per-view films.
Bathrooms include a shower, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 65000 per person
1 restaurant
Room service available

Things to do

Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Outdoor pool


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

1 meeting room


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

Room amenities


Air conditioning
Blackout drapes/curtains
Ceiling fan


Free toiletries
Hairdryer (on request)


32-inch LCD TV
TV channels
pay films
premium channels

Food and drink

Electric kettle
Free bottled water





Check-in time starts at 13
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property


Important information


You'll be asked to pay the following charges at the property:

  • Deposit: IDR 100000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 65000 per person (approximately)
  • Airport shuttle fee: IDR 50000.00 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Kyriad Pesonna Pekanbaru Hotel
  • Kyriad Pesonna Pekanbaru
  • Pesonna Hotel Pekanbaru Hotel
  • Pesonna Hotel Pekanbaru Pekanbaru
  • Pesonna Hotel Pekanbaru Hotel Pekanbaru


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise! One of my best hotel experiences ever

Surprisingly good. Clean, safe, comfortable, quiet, one of the best breakfast buffets ever, a good restaurant for other meals, and the staff were the best. Seriously! For example, when I checked in, the English speaking staff, especially Deddy and Arika, greeted me so warmly and chatted with me for a while, that I felt like an honored guest instead of just another customer. Then later, when I asked to borrow a screwdriver to try to fix a broken handle on my carry-on bag, Deddy and three other people kindly took on the challenge of seeing if they could fix it. Ten minutes later, they brought my repaired bag to my room. I thought I would have to throw it away (and had already bought a backpack to prepare for that), but thanks to them, the handle that wouldn't go down anymore now does, and they showed me what to do if it happens again. Amazing service! They even have a comfortable , safe shuttle van to take you to the nearby airport (small fee: 50k rupiah, a little less than $4). The breakfast was such a pleasant surprise. So many fun specialties of Indonesia along with a few other things. Big selection. At night, I had dinner there in their restaurant as well. At first I was nervous because I seemed to be the only one there at the time, but I gave it a try, and how pleased I was. More expensive than what you can get in a foodcourt or on the street, of course, but still reasonable. And genuinely delicious. The traditional oxtail soup was perfect. Gurame fish also. Yum.

Stayed 1 night in Jan 2018

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