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Outdoor pool
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Guest reviews

5.0/5 Exceptional
1 review
Guests rated this property 5.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Breakfast Available


Explore the area

Popular LocationRiau University11 min walk
Popular LocationGreat Mosque of An-Nur3 min drive
Popular LocationPekan Baru Mall4 min drive
AirportPekanbaru (PKU-Sultan Syarif Qasim II Intl.)6 min drive

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  • Deluxe Double Room

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Double Room
  • Deluxe Twin Room

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Twin Room

About this area


Located in Pekanbaru, Pesonna Hotel Pekanbaru is in an area with good airport proximity. Great Mosque of An-Nur is a local landmark, and travellers looking to shop may want to visit Pekan Baru Mall and Ciputra Seraya Mall.

Visit our Pekanbaru travel guide
Popular Location

What's nearby

  • Riau University - 11 min walk
  • Great Mosque of An-Nur - 3 min drive
  • Pekan Baru Mall - 4 min drive
  • Ciputra Seraya Mall - 6 min drive
  • Pekanbaru Lake - 28 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 6 min drive

About this property

Pesonna Hotel Pekanbaru

3-star hotel with free valet parking and restaurant
A restaurant, an outdoor pool and a coffee shop/café are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. All 134 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and electric kettles. Guests will also find room service (during limited hours), free bottled water and ceiling fans.
Pesonna Hotel Pekanbaru offers 134 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 65000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge


  • Ballroom
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 1 meeting room


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan


  • Free toiletries
  • Hairdryer (on request)
  • Shower


  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge


  • Desk
  • Safe
  • Slippers



Check-in time starts at 13
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: IDR 100000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 65000 per person (approximately)
  • Airport shuttle fee: IDR 50000.00 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Can I cancel my reservation for free at Pesonna Hotel Pekanbaru and receive a full refund?
Yes, Pesonna Hotel Pekanbaru offers free cancellation on select room rates, because flexibility matters! Please refer to Pesonna Hotel Pekanbaru cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pesonna Hotel Pekanbaru?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in begins at 13.
What time is check-out at this hotel?
Checkout is at noon.
Does Pesonna Hotel Pekanbaru provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 50000.00 per room applies.
Where is Pesonna Hotel Pekanbaru located?
Situated in Pekanbaru, this hotel is within 2 miles (3 km) of Riau University, Great Mosque of An-Nur and Pekan Baru Mall. Ciputra Seraya Mall is 2.9 mi (4.6 km) away.

Guest reviews

Overall score and ratings for Pesonna Hotel Pekanbaru

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise! One of my best hotel experiences ever

Surprisingly good. Clean, safe, comfortable, quiet, one of the best breakfast buffets ever, a good restaurant for other meals, and the staff were the best. Seriously! For example, when I checked in, the English speaking staff, especially Deddy and Arika, greeted me so warmly and chatted with me for a while, that I felt like an honored guest instead of just another customer. Then later, when I asked to borrow a screwdriver to try to fix a broken handle on my carry-on bag, Deddy and three other people kindly took on the challenge of seeing if they could fix it. Ten minutes later, they brought my repaired bag to my room. I thought I would have to throw it away (and had already bought a backpack to prepare for that), but thanks to them, the handle that wouldn't go down anymore now does, and they showed me what to do if it happens again. Amazing service! They even have a comfortable , safe shuttle van to take you to the nearby airport (small fee: 50k rupiah, a little less than $4). The breakfast was such a pleasant surprise. So many fun specialties of Indonesia along with a few other things. Big selection. At night, I had dinner there in their restaurant as well. At first I was nervous because I seemed to be the only one there at the time, but I gave it a try, and how pleased I was. More expensive than what you can get in a foodcourt or on the street, of course, but still reasonable. And genuinely delicious. The traditional oxtail soup was perfect. Gurame fish also. Yum.

Stayed 1 night in Jan 2018