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Reviews of BGW Phuket - Hostel

2.5 out of 5
BGW Phuket - Hostel
189/6 Rat U Thit 200 Pee Rd., Patong Beach, Kathu, Patong, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken, Yokosuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staffs, and you can take tours with very reasonable prices
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Room comfort
Very close to the main party street, but still quiet around the hotel
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap and centrally located but....
I booked this hostel for the price and it was passable but for me the bathrooms were pretty gross and too few in number (1 shower/toilet combo per dorm of 10). The beds were super uncomfortable. Everything else in the common area was kept very clean. They also have a cheap breakfast and the staff is super nice and helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

Katelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value, even better staff!
I thought this place was amazing for the price. Very close to the main walking street and restaurants and stores. Still far enough away to not be loud. Very clean place. The staff was AMAZING!!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to walking street, malls, market, beach, Friendly staff especially NINJA lol
Stayed 1 night in May 2019

10/10 Excellent

Qinching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful owner
The hostel owner are friendly & helpful during our stay.
Stayed 3 nights in Mar 2019

8/10 Good

Zohaib

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Surf, singapore

Disliked: Staff & service, property conditions & facilities, room comfort
1-2 rooms per floor, so you can expect to climb up to 5 floors to get to your room WITHOUT a lift. There was problem with water pump and there was no water overnight. Lot of mosquitos wirh stagnant water out on the street. Charged me for a stain on my bedsheet when I was checking out (which i do not feel i caused and I was in a rush to leave for the airport, so just paid it). Possible scam. Overall not worth it
Stayed 2 nights in Jan 2019
Response from Manager on 17 Jan 2019
Dear customer, We are sorry for the water issue, and it was fixed few hours after the situation. We have many rooms are on lower floors, but because it's high season, the room you booked was the last room, so it's on higher floor. And we also offer mosquito repellent for customer to use for free here. We even have one in room to keep mosquitoes out In order to provide clean bedsheet without any stain, we rent them with bedsheet supply company to make sure we provide high standard quality. We are sorry but it's the policy of the supplier, they charge if there is damage. We are doing long term business and we aware of the customer will feedback bad review so of course it's not scam, we tried to do what is right. We feel sorry about what you experienced here, but it's reasonable to pay what you damage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, just 2 mins walk from Jungceylon Mall. Like the idea of no shoes, no eating in the room, therefore rooms are very clean and quiet
Stayed 2 nights in Dec 2018
Response from BGW team on 20 Dec 2018
Thanks for stay with us! Looking forward to see you soon

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise !
The private rooms are very good and the staff super friendly. I would recommend.
Stayed 3 nights in Oct 2018
Response from Lin on 3 Nov 2018
Thank you Jean, it's also our pleasure to have a gentle man like you here!

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from BGW team on 21 Oct 2018
Thank you Antoine Looking forward to see you again

6/10 Okay

Martin, Argentina

Liked: Cleanliness, staff & service
Good location and good for a cheap accommodation. Staff was very friendly and helpful
Stayed 2 nights in Sep 2018
Response from BGW team on 25 Oct 2018
Thank you! Please let us know if there is anything we can improve.

8/10 Good

Aram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room nice price
Very good for the price we paid. The room is spacey.
Response from alex on 3 May 2018
thanks so much. see you next holiday

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Close to bars and the beach but tucked away nicely away from main road. Awesome service, clean rooms and beds are comfy enough for the price.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel for students with reasonable prices . Friendly staffs and a very nice owner make it even better, the Hotel is clean and it is located in the central part of Phuket close to the beach.
Stayed 6 nights in May 2017
Response from alex on 16 Jun 2017
thanks so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Very comfortable room. Bathroom adequate. Bar and food service not so good but plenty nearby. No elevator is the biggest let down.
Response from General Manager on 17 Feb 2017
Dear Customer, Thank you for taking the time to review our Hotel , your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Phuket Patong! Best Regards, SeaHorse Phuket Team

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 17 Feb 2017
Dear Customer, Thank you for taking the time to review our Hotel , your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Phuket Patong! Best Regards, SeaHorse Phuket Hotel Team

2/10 Terrible

Allan Anderson , Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to made clear that it's a shared room.
Wanted a room for myself wasn't made clear at the start when I booked and paid that I would be sharing with 9 other guests who are complete strangers then there was no refund after I had paid for 3 nights.
Response from owner on 26 Dec 2016
hi you can booking Senior Shared Dormitory Room. there write inside have 7 people.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Elio

Stayed 2 nights in Nov 2019

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Staff was so kind.
Good location, good staff!
Stayed 3 nights in Oct 2018
Response from BGW team on 31 Oct 2018
Thanks for stay with us! We are happy to hear that you like us.

10/10 Excellent

Hansjörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beste Unterkunf für das Geld
Man kriegt was man bezahlt. Das Preisleistungsverhältniss ist super. Alles gut gelegen. The Beach Banglaroad Grosse Shoppungmalls Hatd Rock Cafe und das Hooters. Sonst noch jede Menge alles zu Fuss zu erlaufen. Bonn von der Reception war besonders toll.Hilfe bei Ausflügen wirde geboten.Bei Fragen wird an der Reception kurz und einfach geholfen und berate. Ich habe für eine geringen Aufpreis ein DZ genommen im Erdgeschoss. Alles Perfekt Zudem bauen Sie jetzt gerade den Eingangsbereich um.Sieht schon mal super aus
Stayed 9 nights in Sep 2018
Response from Bon on 26 Sept 2018
Hallo Lieber Joerg, Ich Danke dir herzlichst fuer deinen Review. Wir wuenschen dir alles gute und auf ein baldiges Wiedersehen. Wenn dann alles soweit fertig ist erwartet dich das gleiche Hotel mit einer besseren Lobby und demselben hilfabereiten Personal ( haha ) . Habe einen guten Heimflug und schoene Gruesse in die Schweiz.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget hotel in patong
location perfetta con tutto a portata di mano stanza pulita e confortevole parcheggio motorino ottimo rapporto q/p
Stayed 3 nights in Mar 2018
Response from alex on 25 Mar 2018
Thanks so much. See you next trip. i am happy to see you again

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt boende
Trevlig personal nära till köpcentrumet jungceylone
Response from alex on 6 Mar 2018
thanks so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Zentral gelegenes Hotel
Alles gut zu Fuss erreichbar. Strand , Shoppung, Essen, Party Sauberes Hotel grosse Zimmer, sehr nettes Personal Gerne wieder