All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from The Renaissance Paris Vendôme's team. on 27 Mar 2024
Dear Francine,Thank you for taking the time to share this review. We were delighted to share this Parisian adventure with you!We hope to welcome you back very soon.Kind regards
Response from The Renaissance Paris Vendôme’s team. on 4 Mar 2024
Dear George,Thank you so much for taking the time to share your fabulous feedback!We are delighted to read that you enjoyed your stay at the Renaissance Paris Vendôme. We strive to provide our guests with the utmost comfort and convenience; thus, we are pleased to know that we were able to fulfill your requests.Please be assured that we will share your kind words with our team who will be very touched by your kind words. We hope to welcome you back very soon!Kind regards,
8/10 Good
Kevin
31 Dec 2023
Kevin
Stayed 8 nights in Dec 2023
Response from The Renaissance Paris Vendôme's team. on 4 Jan 2024
Dear Kevin,We would like to thank you for taking the time to share your experience. We're delighted to read that you enjoyed your stay at the Renaissance Paris Vendôme.We hope to see you again very soon!Kind regards
8/10 Good
Rudy
Travelled with partner
3 Dec 2023
Liked: Amenities
i did not like the bathroom with the tub and faucet .
it’s not handy and is to old fashion .
i think they have to remodel it .
That’s the only thing what i did not like .
Rudy
Stayed 2 nights in Nov 2023
Response from The Renaissance Paris Vendôme's team. on 28 Dec 2023
Dear Rudy,Thank you for taking the time to write this comment following your stay at the Renaissance Paris Vendôme. We are pleased to know that you enjoyed your Parisian adventure with us! It was a pleasure to welcome you.We have well noted your comments about the bathroom. Your feedback is very important to us, as it is thanks to it that we can improve ourselves everyday!We hope to see you again very soon.Kind regards,
The a/C in the rooms did NOT work well, the restaurant was crappy and small, people did not fit.
Jose Roberto
Stayed 1 night in Jul 2023
4/10 Poor
Jose Roberto
Travelled with family
29 Jul 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Crapy Hotel, the rooms Were super expensive and the air conditioning did not work, the food in the dinning area was poor and the area really really small, can’t accommodate the guests.
Jose Roberto
Stayed 2 nights in Jul 2023
Response from The Renaissance Paris Vendôme's team. on 4 Aug 2023
Dear Jose,Thank you so much for taking the time to write this review regarding your recent stay. We genuinely apologize for any inconveniences you experienced during your time with us.We truly regret that the air conditioning in your room was not functioning properly and that you found the dining area and its offerings to be unsatisfactory. Your comfort and satisfaction are what matter the most to us, and we're truly sorry for falling short of your expectations.Please, be assured that we take your comments seriously and will address these concerns with our team to ensure that this won't happen again. We value your comments, as it is thanks to them that we can improve our service.We do hope we shall have the opportunity to welcome you back to Renaissance Paris Vendôme in the future and have the chance to deliver to you a memorable experience.Kind regards,
Response from The Renaissance Paris Vendôme’s team. on 17 Jul 2023
Dear Roselyn,Thank you so much for this fabulous review! It was a real pleasure for us to welcome you and we’re absolutely thrilled to see that you enjoyed your stay at the Renaissance Paris Vendôme.We look forward to seeing you again very soon,Kind regards,
All staff were personable and helpful, the peonies in the lobby smelled beautiful, the breakfast buffet delicious, and the concierge exceedingly helpful. Lovely room, charming hotel.
Jody
Stayed 3 nights in May 2023
Response from The Renaissance Paris Vendôme’s team. on 5 Jun 2023
Dear Jody,A thousand thank yous for this beautiful review. We're absolutely thrilled to see that you enjoyed your experience at the Renaissance Paris Vendôme. We're also happy to know you loved the peonies, the breakfast and the service provided by our team!We genuinely hope that we'll have the pleasure of welcoming you back very soon.Kind regards,
Family and friends holiday
We had a great time from check in to check out. Friendly helpful staff! Location of hotel is perfect for easy access to landmarks! Opening hours of gym was 24 hours making it easily accessible! My kids loved the pool 😊 I will certainly rebook!
Will
Sabena
Stayed 4 nights in May 2023
Response from The Renaissance Paris Vendôme’s team. on 5 Jun 2023
Dear Sabena,Thank you so much for this fabulous review! It was a real pleasure for us to welcome you and we’re absolutely thrilled to read that you enjoyed your stay at the Renaissance Paris Vendôme, from the location to the pool.Please, be assured we’ll share your comments with our team, as your satisfaction is our greatest reward.We look forward to seeing your family again very soon,Kind regards,
Comfortable, clean and well located close to the Louvre. Very friendly and helpful staff. Pool slightly chilly. Would have been nice to know that hotel bar and restaurant were closed for refurbishment.
Ian
Stayed 4 nights in Apr 2023
Response from The Renaissance Paris Vendôme's team. on 17 Apr 2023
Dear Ian,Thank you for taking the time to tell us about your experience at the Renaissance Paris Vendôme. We really do appreciate your kind words about our team!We hope that we'll see you again very soon.Kind regards,
10/10 Excellent
Robert
8 Mar 2023
Robert
Stayed 6 nights in Mar 2023
Response from The Renaissance Paris Vendôme's team. on 3 Apr 2023
Dear Robert,Thank you so much for this fabulous review! It was a real pleasure for us to welcome you and we’re absolutely thrilled to read you enjoyed your stay at the Renaissance Paris Vendôme. We look forward to welcoming you back very soon,Kind regards,
Response from The Renaissance Paris Vendôme’s team. on 24 Feb 2023
Dear Alison,Thank you for taking the time to review your stay at the Renaissance Paris Vendôme. We're happy to read that you enjoyed your time with us.We hope to welcome you back very soon.Kind regards
Truly lovely hotel. Fantastic service and lovely rooms. Excellent location. Overall a wonderful stay.
Melanie
Stayed 3 nights in Feb 2023
Response from The Renaissance Paris Vendôme’s team. on 24 Feb 2023
Dear Melanie,Thank you so much for this fabulous review! It was a real pleasure for us to welcome you and we’re absolutely thrilled to read that you enjoyed your stay at the Renaissance Paris Vendôme. Please, be assured we’ll share your comments with our team, as your satisfaction is our greatest reward.We look forward to welcoming you back very soon,Kind regards,
6/10 Okay
Ryan
Travelled with partner
14 Sept 2022
Disliked: Property conditions & facilities
We requested a King bed - actually was 2 twins pushed together. Bathroom and ceiling had water damage.
Customer service was not what it should be for a caliber of hotel.
Leaky sink faucet, tub wouldn’t drain, shower head/faucet placed inconveniently so it was uncomfortable to shower, hair in tub from previous guest, tub was really high and I am pregnant so it was difficult to get in and out of. Window view had no view besides construction that started at like 4am everyday so it was extremely loud and unpleasant. Carpet in room and hallways was dirty. Bar wasn’t open on Sunday and Monday. Overall dirty and not good quality for the amount of money we paid.
Loved the property. The location is fantastic (central for attractions, shopping, dining), the hotel was great (modern, clean), and the staff was extremely friendly and helpful (from the front desk, concierge, door, and room attendants). This will be our go to hotel for paris.
Patrick
Stayed 5 nights in Apr 2022
Response from Ismail on 15 Apr 2022
Dear Patrick,
Greetings from the Renaissance Hotel Paris Vendome.
We would like to thank you for your feedback concerning your stay. Please be sure the entire team will be very happy and grateful to read your review.
It was and it will be always a great pleasure.
We are looking forward to seeing you very soon !
Warmest regards,
Great hotel. Wonderful abd very efficient staff that will go out of their way to help out. Great breakfast and facilities. Best area and fantastic concierge!
It's an expensive hotel yet no proper hotel bar. That's my criticism
Simon
Stayed 1 night in Nov 2021
8/10 Good
James
7 Sept 2021
James
Stayed 2 nights in Aug 2021
10/10 Excellent
Deborah
18 Aug 2021
Deborah
Stayed 4 nights in Aug 2021
6/10 Okay
Amin, Geneva
Travelled with family
7 Dec 2020
Disliked: Amenities
In fact, the hotel did not have the minimum of 5* service...phone was not working in the room, space was small for a junior suite, dust was all over the place, and food took too long to be delivered.
Allays a pleasure to be there:
Nice: location, services,
very enjoyable to be there
Thank you
Mircea
Stayed 3 nights in Feb 2020
8/10 Good
Verified traveller
27 Jan 2020
Liked: Cleanliness, staff & service
Verified traveller
Stayed 2 nights in Jan 2020
6/10 Okay
maya
Travelled with family
12 Jan 2020
Liked: Staff & service
satar hotel
The room was very noisy on the second floor ... not a 5 star level at all. The food in the restaurant is not tasty, the breakfast is no more than reasonable ... 4 star hotel.. no more...
Great location. Across from the Louvre and it is possible to walk to most major attractions in Paris. Probably more of a 4.5 star than a true 5 star hotel. The rooms are a little small and the lobby is nothing special. But we got great value compared to other comparable hotels in the area. Service was very good.
The location of this hotel is fabulous also that it is on a quiet street. Rooms a bit small. The pool and saunas are very nice. The staff very friendly! Would definitely stay here again.
Wonderful stay at Renaissance Vendome Paris. 100% recommended. The lobby staff is amazing
LENIEL
Stayed 1 night in Dec 2019
6/10 Okay
Verified traveller
Travelled with partner
8 Dec 2019
This hotel is a 3 1/2 star. The Superior room was very small, the layout is not great. The amenities were not great. Service was also not favorable. The best part of the hotel to me was the concierge (can't remember his name) was excellent, so helpful. Overall, I expected more from the Ranaissance Paris.
They claim to be a 5 star hotel and it doesn’t even remotely can be considered a 5 star. I guess you just pay for the location. The fixtures and and details have that feeling of a hotel that has been furnished with that famous blue and yellow swedish furniture brand...
The details ( a very old room phone with not even a button description to know how to call the front desk) are very disappointing, plus a bathroom towel heater that after three days hasn’t been fixed yet and is always on at 200 degrees celsius making the whole room an oven. They keep apologising and they are offering a glass of wine to make up for it, but not the level of service you would expect from a Marriott Bonvoy Elite at this hefty pricetag.
The hotel is very new and modern. Room sizes are large for Paris. However, the crack in the bed was very uncomfortable, and the shower drain was clogged.
Super central location... Concierge was great at booking all our restaurant reservations during our stay... Room was a bit small but super clean... I stayed here before and will again... merci
This beautiful hotel is centrally located on a quiet street. Our rooms were a nice size, clean and the beds are really comfortable. The concierge was very helpful in recommendations and assisting us in booking dinner reservations. All the staff we encountered were friendly and accommodating. Only issue we had was the air conditioning in one of the rooms wasn't cooling and unable to be repaired. The hotel was booked so no other rooms were available. They did bring up a fan which helped, but still hard to sleep due to the warm temp.
Would definitely stay here again.