Travel to Papa

When checking in I was offered an upgrade to the room. Agent was not clear on cost. She said she could offer it at 50% discount and showed us a price not saying it was per night or with all other fee's that go along with it. I thought the price was the total amount for the stay. I was extremely shocked at check out and disappointed. The same agent basically said you signed for it and don't let the door hit you on the way out. We have enjoyed your resort, resorts for many years. This is the last time we will ever come to Mauna Lani. I can't believe I'm even taking the time to write this, that's how disappointed we are. J. D. Odle, 310-480-0107

My family stayed 6 days in an upper condo-like unit which included a furnished kitchen washer/dryer. AC was included in my package. At check in, we were invited to take advantage of a 90 minute properly tour to earn gifted, which we declined without issue. The morning after our first night we saw a few cockroaches, but after cleaned after ourselves (washing dishes, cleaned the kitchen area, and taking out all trash) there were no issues with insects. Keeping windows open and ceiling fans moving while we were away adventuring helped lessen any odors from humidity. Overview we had a great stay. The property is well maintained. Of coarse there are a few minor cosmetic things that could be repaired, but they seemed to address those periodically.

Situated on the golf course, the property is beautiful and peaceful. Quiet, comfortable, clean, well-run and exceptional staff.

I am really proud of My self for choosing the best resort , friendly staff , beautiful view Great food and ambiance. We felt like at home can’t wait to come back and bring My whole family and friends thanks soo much for everything