Minibar, in-room safe, blackout curtains, free WiFi
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Reviews of Ai Pai Hotel

4 out of 5
Ai Pai Hotel
288 Moo 1, Viangtai, Pai City Center, Pai, Mae Hong Son

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 65 reviews" "
Rating 8 - Good. 23 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

philip, London

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I do not normally review unless very good or very bad. This was very bad. This is not a 4 star property in my opinion. It is more like 2 star. I paid for deluxe room. Pool access. The pool was dirty and not inviting. The safe did not work in the room. The shower was Luke warm at best. The shower curtain was cheap and kept falling down. No mini bar just a fridge. When asking where the bar was it was closed due to COVID. No prior notice of this. Only good thing was location, and the room was clean, but the furniture was cheap and not very usable. No desk to work etc. Poor all round.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in very good location. However, the cleaning of the room in the balcony area have some kind like blood stain in the room (310). The staff was friendly and helpful. The towel have the smell like wet cloth. Overall, it is very good for the price and the location was good for walking street
Stayed 1 night in Oct 2019

4/10 Poor

Raegan

Disliked: Cleanliness, staff & service, property conditions & facilities
DON’T WASTE YOUR MONEY ON THIS RIP OFF HOTEL. I am not one to leave a bad review, but I wish I would have read about / known what I am about to say before I WASTED my money here. As a SOLO FEMALE traveler, this hotel did nothing but disappoint me. PAPER THIN WALLS- don’t expect to get any sleep. I woke up every morning to OTHER people’s alarms in other rooms, even could hear people sneezing & talking in their rooms! BUGS EVERYWHERE- there were more mosquitos in my room at this hotel than in my wooden bungalow in the Pai jungle that I stayed at prior to coming here. HORRIBLE I repeat HORRIBLE SERVICE!!!- this is what upset me the most. As a female solo traveler I expected a bit more attentiveness and found it no where. When I arrived, they seemed annoyed to even have to show me my room / where to get coffee & food. The ladies at the front desk just sit there on their phones, that’s if they’re even at the desk! I got injured & had to check out early, they literally complained to me about having dirty sheets (my knee wound had oozed in my sleep) and provided me NO help when I told them about the accident. Most offensively, when I politely provided feedback to the lady at the front desk that they should be a little more attentive to female solo travelers next time one stays at the hotel (I used those exact words & a calm voice) the lady had the audacity to YELL AT ME saying she helped me out enough. SO RUDE. DONT STAY HERE. so many BETTER options for WAY LESS $$.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value in the heart of Pai.
After a nightmare check-in at another hotel south of the city, we rebooked at Ai Pai and couldn't have picked a better spot. The staff is super friendly, the rooms are immaculate and the pool was the perfect way to beat the heat.
Stayed 2 nights in Apr 2019

8/10 Good

ornit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very comfortable, really close to the walking street but quiet. Great pool. Beutifull decoration.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique boutique hotel. Close to everything! Able to walk to night market and enjoyed the amenities provided.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Super tepid, low pressure shower, sort of a downer for 88 a night. The pool is too cold to go in given the mountain location, which is no ones fault, but think twice before booking for that reason. Room door had a weird piston mechanism which made you think it was closed when it was not. Never did get the tv on, despite fighting with 2 remotes. But you are dead central at the end of the walking street in a very pretty room with a great staff. There’s a welcoming drink of heavilly sugared orange juice. That kind of fake luxury is typical of so called boutique hotels inThailand.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Quiet considering the location! Great poolside bedrooms Shame that breakfast wasn’t included. Could have done with some poolside staff (drinks and towels etc) There is no communal space (except for the poolside) which meant you were confined to your room Would definitely return if found a deal on £ online
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Great location! Nice and friendly staff. Dirty bathroom. Towels look dirty. Cheap amenities. Limited WiFi access. TV cable was out of service during our stay. Not worth the price.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice and the staff was friendly but my hot water did not work in my room. After working on it for a while, I was told that I could take all of my things to another room to shower. Unfortunately I had to get on the road and had to leave without a much needed hot shower.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
Great Location. Clean hotel. Fantastic Pool area (although the pool was REALLY cold!)
Stayed 2 nights in Nov 2018

10/10 Excellent

Seok Boey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Pai with friends
Hotel close to night market and surrounding has many eating place... good place to stay in Pai
Stayed 2 nights in Nov 2018

8/10 Good

Jeffrey

Nice pool with a great lounging area. Just don’t expect any cocktails served to you. The website says there is a bar. There is not. The restaurant also has no bar and is closed for lunch. The breakfast is horrible and was all cold one hour into it so don’t add that on. Make sure you get a pool access room, that allows you to step off your balcony into the pool or I don’t see the point of staying there. Very clean comfortable rooms with a nice coffee machine.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Christine, New York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is awesome. Smack in middle of town. Half a block from night market. Restaurants. 7-11, motorbike rental all right there. Fantastic pool with good sun. Rooms good sized. Don’t know about their food. Has free parking for car and motorbike. Con: hot water comes from heater but periodically turns off when temp is set too high (I like taking pretty hot showers). Warm temp setting didn’t have problems. Pai is an amazing place 😍
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
tv satellite wasnt working and bath water was not hot. breakfast not so great selection. nice hotel layout and design, comfortable bed and nice view of pool. close to market road but quieter. overall decent but could be better.
Stayed 2 nights in Oct 2018

8/10 Good

Osnat

Liked: Cleanliness, staff & service
Service was great, clean room and pool. Towels to the pool are given separately. Breakfast was disappointing.
Stayed 2 nights in Sep 2018

10/10 Excellent

Melissa

Great place!
Really amazing hotel! It is so close to walking street but still quite quiet. Really well taken care of and staff was great. We had a pool access room which I highly recommend!
Stayed 2 nights in Sep 2018

8/10 Good

שחר

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place Great staff Wonderful location!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was a great break from backpacking! Clean facilities, beautiful architecture, pool and service. Thanks!
Stayed 2 nights in Jun 2018

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good but room was swarming with ants and bed sheets were stained and never cleaned. No TV channels worked except for Thai shopping channels- breakfast was ok.
Stayed 3 nights in Jun 2018

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay!
The hotel was very well kept and the rooms were always very clean. The staff was extremely helpful and spoke decent English. Breakfast was included and there were many options which included hot options, great value. The pool was beautiful and refreshing. The hotel was right off the Main Street by the night market and was a perfect location. Overall great choice.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Position, Pool, Personality
Friendly staff, well located, pool, air-con rooms, buffet breakfast, etc. Very happy, so rebooked on our return journey a few days later!
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
You can do better for this price
The location is great - less than a min from the Walking Street and Nong Beer which has the best food in the hood. The breakfast is really average and if it would save you some money to book a room without breakfast, I'd recommend doing that and walking around town for breakfast instead. I took this trip as I was suffering from fatigue and burnout. The hotel was a ghost town when I stayed (at most 2 rooms occupied at any one time, possibly) and I asked if I could get a room with a bathtub instead since the hotel was empty. I was refused on all three attempts and told to fork out an additional THB1100 per night if I wanted that. What a shame - I was really surprised at the small-mindedness of the hotel's boss who lost an opportunity to make a guest very, very happy (and help improve her health) and earn a 5-star review when it really wouldn't have cost them anything extra to do that. The pictures also make the hotel look better than it is. The bed is hard and not comfortable but I understand this is common across Thailand.
Stayed 5 nights in Mar 2018

10/10 Excellent

jean marc, houston, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay right next to market street
Stayed 2 nights on our Mae Hong Son loop road. Great location, right next to the evening market street. Nice amenities, good staff and comfy room.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Room comfort
Solid stay. Room was nice. Breakfast wasn't anything special.
Stayed 2 nights in Feb 2018

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great facilities and lovely place
Stayed 2 nights in Dec 2017

10/10 Excellent

Jamila, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, close
Other than the language barrier with front desk staff, this was worth the extra money to stay in a nice place as a treat. Close to walking street, but quiet, clean, comfortable, beautiful view, cool pool, great breakfast buffet, and attentive owner. Do yourself a favor and splurge.
Stayed 2 nights in Nov 2017

8/10 Good

Shay

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in pai.. But..
This hotel is a nice hotel to stay : clean, nice room, not Hugh but not small either. The check in was fast and so the check out. I had little two problems though - 1. If your room.close to the road it can noisey at times. 2. I forget to put the sign on the door so they didn't clean. Other than that the stuff was great.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in pai
This hotel was amazing! My friends and I usually stay in hostels, but there weren't any nice ones in Pai. Staying in this hotel was one of the best decisions we've made on our trip! Everything was clean and the pool was nice too.
Stayed 2 nights in Jul 2017

8/10 Good

Paul

Liked: Staff & service
Great Location
Nice Hotel in the heart of Pai. Great Location, 5 minute walk from the centre.

8/10 Good

matan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, the internet wasn't awful. Great roof top pool And great breakfast. Very close Walk to everything!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The bathroom is a bit dated with toilet issues, it is also a rather small room, but probably one of the btter places to stay in Pai

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel.
Good hotel in centr of Pai. Nice escape from the backpacker scene. Friendly staff. Room super clean. Pool is nice but it could do with more sun beds. Breakfast is not great. I wouldnt pay extra for it as there's loads of places around that are cheaper and probably nicer!

10/10 Excellent

SUMIT KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy hotel and convenient location
Wont categorize as something in the same league as 5-star hotels. It is a boutique hotel and quite neat and clean with attention to minute details. It is a new hotel and we did not face any issues with geyser (hot water was sufficient) and such things. Had both head and hand showers too. No bath-tub and had a walk-in shower - just what we needed. Convenient location - just about 500m from the Prempracha bus station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, good pool and...funny, but a hair dryer that really wrkes.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay in Pai
Great staff and great location. It's right on the street with the night market. I've been traveling through a lot of rural areas in Thailand so it's nice to occasionally get a proper shower (where there's a shower separated by a glass door etc and is t a water hose next to the toilet) that has hot water. Beds were so so but after the drive to Pai you'll be tired and it won't much matter what you sleep on! Staff was very friendly. There was no bar but they provided us with beers at the front desk. Nice pool. Got a great deal on the rooms so it was well worth the price.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Staff was very helpful and friendly. Not in the location is says on the map but very close to walking street and bus station.
Response from General Manager on 1 Feb 2017
Thank you very much for your comment. We are happy to hear that you have a great stay with us. Ai Pai Team looking forward to welcome you again. Best regards, Ai Pai Hotel Team

10/10 Excellent

Alex, BNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Luxury rooms and hotel
Nothing but good things to sAy. Huge comfy beds for Asian standards
Response from Ai Pai Hotel Team on 1 Feb 2017
Dear Mr. Alex, Thank you very much for your comment. We are happy to hear that you have a great stay with us. Ai Pai Team looking forward to welcome you again. Best regards, Ai Pai Hotel Team

10/10 Excellent

Diane D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel in the middle of it all!
The hotel has only been open since November 2016! The staff was so excited and willing to make us feel welcome! Comfortable room, great price, beautiful pool and breakfast location!
Response from General Manager on 6 Jan 2017
Dear Ms. Diane, Greetings from Ai Pai Hotel. Thank you very much for staying with us. It's great to hear that you have enjoyed your stay with us and looking forward to welcome you again. Best regards, Pornphen Thongkham Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Neo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allting var väldigt fräscht och personalen var vänlig och hälpsam. Det saknades solstolar för dem som inte har det utanför deras rum.
Stayed 1 night in Nov 2023

6/10 Okay

Yoko, タイ

プール以外は いまいち
プールok 立地条件はok トイレの排水口が匂う 朝食の部屋が汚い コーヒーはインスタント
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Points positifs: emplacement, propreté, staff Points négatifs: bruyant, breakfast froid
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegenes Hotel mit schönem Pool
Zentral gelegenes und trotzdem ruhiges Hotel mit einem für diesen Ort sicher über dem Durchshnitt liegendem Standard. Sehr schöne Poolanlage im Innenhof. Die Zimmer waren sauber und zweckmässig eingerichtet, die Betten eher auf der harten Seite. Das Personal war freundlich und hilfsbereit. Frühstück ist gut mit frischen Früchten und allem was dazu gehört.
Stayed 1 night in Nov 2018