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The Smart Hotel Hatyai

3.0 star property
Travelers discover authentic Thai cuisine and peaceful retreats at this Hat Yai hotel, where a beautiful garden and rooftop views create perfect relaxation spaces

Choose dates to view prices

The Smart Hotel in Hat Yai offers a refreshing getaway with a Thai restaurant. Enjoy free in-room WiFi, dry cleaning, express check-in, and luggage storage. Unwind in the lush garden or on the rooftop terrace after exploring the city.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is RM85
RM100 total
includes taxes & fees
21 May - 22 May
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About this property

The Smart Hotel Hatyai

  • Hotel near Central Hatyai
  • Located close to Tesco Lotus and Lee Garden Plaza, The Smart Hotel Hatyai provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Free newspapers, a banquet hall and a porter/bellboy
    • Guest reviews say good things about the overall condition
  • Room features
  • All 69 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Balconies, fridges and daily housekeeping

Similar properties

Reception
B2 Hat Yai Premier Hotel
Hat Yai
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
7.8 out of 10, Good, 64 reviews
The price is RM82
RM96 total
includes taxes & fees
7 Jun - 8 Jun
B2 Hat Yai Premier Hotel
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is The Smart Hotel Hatyai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Smart Hotel Hatyai?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Smart Hotel Hatyai on 21 May 2026 start from RM85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Smart Hotel Hatyai?

Self-parking is free at this property.

What time is check-in at The Smart Hotel Hatyai?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Smart Hotel Hatyai?

Checkout is at noon.

Does The Smart Hotel Hatyai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 300 per vehicle applies.

Where is The Smart Hotel Hatyai located?

Located in Kho Hong, this hotel is 0.5 mi (0.8 km) from Central Hatyai, and within 3 mi (5 km) of Tesco Lotus and Central Department Store. Lee Garden Plaza and Kim Yong Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Standard room. Plugs where you need them, Good wifi. Decent beds.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

SIP BOEY

Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Somsuda

Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No iron board..

Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hat Yai Hotel

Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value newish Hotel

Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
จ่ายเงินครบผ่านเอ๊กพรีเดี่ย/แต่พอเข้าพักพนักงานโทรตามบอกตัดบัตรเครดิตเราไม่ผ่าน/ให้ไปจ่ายใหม่/แถมราคาที่ให้ไปจ่ายใหม่ก็เป็นราคาที่แพงจากเดิมเพิ่มอีก500กว่าบาท/คืน เราบอกอป็นไปไม่ได้ ดีว่าไม่เชื่อพนักงาน/โทรถามเอ๊กพรีเดี่ย ใช้เวลาเกือบครึ่งชั่วโมง สรุปพนักงานเข้าใจผิด แย่มากๆ/ถ้าเป็น ต ป ท ทำไงใครรับผิดชอบ ค่าโทรศัพท์/ผิดหวังกับห้องนำ้มากๆ/ไม่มีฉากกั้นกันเปียกอาบนำ้เปียกพื้นหมด/เปลี่ยนเสื้อผ้าไม่ได้เลย/ภายในห้อง ok ดีหมด
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019
Verified

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel location

It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Ng

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019
Verified

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Dilok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ภาพรวมดีมาก
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort

Good place to stay

The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

lim

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and reasonable price

Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The check in was slow. But other than that everything is good. Worth mentioning that the hotel is very thorough. One of my friend left a Tshirt in the room. Before we left they gave it back to us.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Kritika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะอาดดีค่ะ เงียบสงบ ไม่วุ่นวาย การเดินทางก็สะดวก ใกล้ห้างเซ็นทรัลนิดเดียวเลย
Stayed 2 nights in Sep 2018
Verified

8/10 Good

amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
+ve : hv covered parking space, free shuttle to asean night market -ve : parking assistant treat me like i don't know how to park a car, their front desk say i cant stay in one room for 4 person without checking my booking and i hv booking for two room, asking for id that i don't understand what she really request
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost and Found

My wife lost her earring but we were very grateful when the reception returned the lost earring. You guys are trustworthy. Thank you
Stayed 2 nights in Aug 2018