Terrace/patio

Reviews of Homewood Suites by Hilton Orlando Theme Parks

3 out of 5
Homewood Suites by Hilton Orlando Theme Parks
6940 Westwood Blvd, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1230 out of 1765 reviews" "
Rating 8 - Good. 348 out of 1765 reviews" "
Rating 6 - Okay. 92 out of 1765 reviews" "
Rating 4 - Poor. 45 out of 1765 reviews" "
Rating 2 - Terrible. 50 out of 1765 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and in a good location
Stayed 3 nights in Apr 2024

4/10 Poor

kamrul

Disliked: Staff & service
Stayed 7 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean property. Staff went above and beyond to accommodate requests and were very friendly.
Stayed 5 nights in Apr 2024

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful stay
Stayed 1 night in Apr 2024

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt welcomed everything needed is is close we booked 4 nights then decided extended another 2 night. Kids loved the hot buffet bfast. Room suite was very spacious. Highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was impeccable . Loved everything about our room & we went to dinner less than a 6 min walk .
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room was clean, service and staff are great and property is in a good location. Next family vacation in Orlando, we will return to Homewood Suites
Stayed 5 nights in Apr 2024

2/10 Terrible

Katherine

Disliked: Amenities
We left early on in the evening. They didn’t keep a room that I reserved and the room they put us in was filthy and someone had smoked weed in the room. I had to fight to get my money back and we ended up finding a hotel nearby for nearly the same price. I will NEVER go to another Homewood Suites again.because of this.
Stayed 1 night in Apr 2024

10/10 Excellent

Tonii

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Vasilis Bill Theodore, SAINT-HUBERT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is wonderful. The two ladies in the breakfast room “Cassandra and Janice” are a delight. Hardworking and they were a big part of starting our day with a smile. Gaby at the front desk was helpful and always greeted us with a smile. These three ladies are the hotel’s treasures. This is why we have returned multiple times.
Stayed 7 nights in Apr 2024

10/10 Excellent

AMANDA, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Stayed 3 nights in Apr 2024

10/10 Excellent

Karen M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Meir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lourdenis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's perfect
Stayed 2 nights in Apr 2024

2/10 Terrible

SORAYA

Travelled with family
This hotel is too expensive for the hotel conditions , too old, air conditions is not working properly , too hot inside the room, the pool too small also ,the only nice is the ocean view, I DONT RECOMEND TO NOBODY , choose another hotel , IS A WASTE OF MONEY !!!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lissette, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Channry

Stayed 7 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4 traveling to Florida for the first time to go to a MLB game and Universal Studios. It had great access to the major highways, the room was clean, AC worked well, complimentary breakfast was fantastic.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Great property short Uber/Lyft rides away from all Disney parks! They even have Mickey Mouse waffles!
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Richard, Depew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great. Had a full kitchen with a full size fridge. The employees were all very friendly. The Mickey shaped waffles were a huge success
Stayed 7 nights in Mar 2024

10/10 Excellent

Giselle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! will be staying here on any future visits!
Stayed 6 nights in Mar 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was unaware of the parking fee now being charged during your stay daily.
Stayed 2 nights in Mar 2024

2/10 Terrible

Danilo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Clean rooms! Excellent breakfast! The kids loved the heated pool!
Stayed 1 night in Apr 2024

8/10 Good

Louise

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property. The room was clean and well kept. When arriving after a 10 hour drive I was surprised to see we had to pay an extra $25 a day for parking to a third party. This was not mentioned on the site anywhere while booking. It was also not in any forms I saw in check out on the site. Overall it’s a nice hotel that’s convenient and quiet. Staff was hit or miss on friendliness. Beware about the parking because no price is listed. It could fluctuate. The hotel next door did not have this policy.
Stayed 4 nights in Mar 2024

6/10 Okay

Neil, Cary

Liked: Staff & service
Disliked: Property conditions & facilities
Great location to visit the theme parks. Breakfast was horrible every morning I stayed.
Stayed 4 nights in Mar 2024
Response from Front desk on 31 Mar 2024
We do apologize for the inconvenience that had with your stay with us.

10/10 Excellent

Jakelin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very welcoming and felt very safe here!
Stayed 2 nights in Mar 2024
Response from Front desk on 31 Mar 2024
Thank you for staying with us..

8/10 Good

Shyren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed for a week- family of 5. The breakfast choices were limited and seems to be repetitive. The staffs were amazing though. We liked the room. We booked a 2 bedroom suites- the kitchen space and living space were perfect . We loved it! The pool was a good size the kids enjoyed it (9 & 13 yrs old). We didn't like the extra parking fees $25/day but had no choice.
Stayed 6 nights in Mar 2024
Response from Assistant General Manager on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jatin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Christiane

Business traveller
It's a very basic hotel. Zero frill but clean, confortable bed, soft towel. Pool is nice, pool towels are the size of hand to×ls
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gevard

Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cesily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a couple of nights for spring break. The hotel was clean and the employees were helpful when needed.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and room was spacious. Minor sink issue was addressed and remedy put in place.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Richard

Stayed 2 nights in Mar 2024
Response from Front desk on 31 Mar 2024
Thank you for staying with us..

2/10 Terrible

paula, Miami

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at many different hotels for our business throughout the U.S. This stay was Outstanding and recommended for all!!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mikinzie

Stayed 1 night in Mar 2024
Response from Assistant General Manager on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with decent pool and breakfast included. Room was spacious. Soundproofing none existent. Could hear chairs dragging, toilet flushing, and shower above us. Parking fee was expensive.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very large lobby, breakfast area and rooms. Very clean and functional.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

CANDACE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

elaine

Travelled with partner
Liked: Amenities, property conditions & facilities
Checked in late and everything went smoothly. Would stay again.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Rashianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got held up getting to Orlando, called the hotel, the young man that answered the phone was so pleasant and helpful. When we got there at 2am, he made everything go as smooth as glass. Check out young man was very pleasant, as was the breakfast staff. Rooms were very clean. If I am that way again, will definitely stay here!
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Thank you for your review