Hotel dengan Kolam Renang di Oak Brook

"Muy buen hotel!"

"Horrible, horrible customer service. On my last day at the hotel, I arrived for breakfast at 9:01am. As I waited to be waited on, by 9:09am, I was ignored and not served until I requested to speak to a manager. The manager told me “I’m sorry but they are a third party.” So that told me that he couldn’t do anything to help me until I asked to speak to the manager of the restaurant/bar. A man came out, Gary and when I expressed how disappointed I was in the service, he listened and asked how would...

"Price for room was fine. I didn’t like how expensive parking was considering it. I was staying at the hotel. I didn’t like that I had to pay resort fee got $15 back from the resort fee, but I had to use it that day a bottle of water cost $15. What kind of stipend is that so parking and the resort fee are my negatives the view the location five star and I think that they were using That to get extra fees in my opinion."

"It was amazing getaway 3 miles from home."

"Beautiful grounds and wonderful hospitality from the staff made our stay enjoyable. The breakfast was excellent, and every employee we interacted with was friendly and apologetic. Unfortunately, the property itself seems to need better maintenance. The hotel still relies on a satellite TV system, so our television didn’t work the first night because of the rain. Our air conditioning also failed, and it took about two hours to repair. This came after our room wasn’t ready at the advertised 3:00...

"Everything was good"

"There is no outside space. No patios no outside area to sit under the sun. I knew this going into it, but I really appreciate it once it was a beautiful day and I couldn’t go outside."

"Front desk people were not friendly at all. The only friendly staff I encounter was the valet parking staff (all of them). The hotel is beautiful and on a nice location."