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Reviews of Nouakchott Hotel

4 out of 5
Nouakchott Hotel
Avenue Moctar Ould Daddah, Block 1, en face du Palais des Congrès, Nouakchott

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reima

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
After I made the booking via Expedia, I got a welcome email from the hotel in French but the dates of my stay they mentioned where wrong (July 2019). I contacted them to rectify the dates and number of but they did not answer. I asked a colleague from the conference to check with the hotel and after I sent 2 email, the replied. Secondly, I asked for a low pilow and an electric but I never go them. I aked one of the receptionists to give me a ride to the airport like other guests but she refused telling me that they do not have trips to the airport although there was plent of time in-between the trips they were having. Thridly, the restaurant staff were very good. They offered me free Mauritanian tea. But when I ordered lunch upon my arrival they were very slow. They took a lot of time to prepare and bring me the food. Despite that, the food was delicious.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sidi Ali

Stayed 3 nights in Feb 2024

8/10 Good

Andres

Stayed 1 night in Jan 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved the room, and the room was given to someone else. The hotel did not want to accommodate me to the same room told me that it was too difficult to kick someone out in the room that I’ve already paid for it.
Stayed 2 nights in Dec 2023

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a room that hadn't been cleaned yet, so I had to change rooms. The hotel is nice, clean, good breakfast and in a good location. A very nice Paul restaurant is a mere 100 meters from the hotel. What I did not like was my bed. The mattress was very poor and needed to be replaced.
Stayed 2 nights in Nov 2023

6/10 Okay

Kari

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall, this hotel is a good stay based off of other options in Nouakchott. The staff at NKC Hotel is lovely and helpful. The breakfast is nice and I found out you can order omelets as well. It seemed initially as if they provided bottled water as we had new water every day the housekeeping came. On the one day we didn’t request housekeeping, I was charged for the bottled water I requested. The showers are not well constructed. The first shower had stale smelly water come up from the drain when you stepped into the shower. I told the front desk and they immediately gave us a second room. This room had the exact same problem including leaking around the shower. On a previous visit I had noted the showers were poorly installed. An airport shuttle is available, but the hotel was not responsive to email or messages through Expedia. I had to make an international call to the front desk to try to confirm the shuttle. She wasn’t able to easily find my reservations. Thankfully after we hung up she found it and sent a shuttle to the airport. The driver met us with a sign outside the airport.
Response from NOUAKCHOTT HOTEL on 12 Feb 2023
WE ARE SORRY FOR THE INCONVENIENCE.WE ARE CONSTANTLY IMPROVING EACH DAY AND WE CONFIRM AND ASSURE THAT EVERY TIME YOU COME IT IS GOING TO BE POSITIVELY DIFFERENT.ABOUT THE WATER!THERE SHOULD BE TWO FREE LIMITED BOTTLES OF WATER IN THE ROOM FOR FREE EVERY DAY AND SO IF YOU NEED MORE YOU WILL BE CHARGED AN AMOUNT OF 50MRU FOR EACH ADDITIONAL BOTTLE.

10/10 Excellent

John P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with my stay here. Helpful staff. Good restaurant.
Stayed 1 night in Nov 2022

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel with pool and airport shuttle service
started somewhat problematically with no record of our reservation. We were not aware that hotels.com reservations are treated as expedia; so they finally gave us a room and afterward found our reservation. Details concerning whether we could have an extended stay and a free airport shuttle were not clear early on but in the end they extended our stay AND got us to the airport [miles away!!] for free, so we were very happy. Breakfast buffet good. [ask for an omelette, no brewed coffee] hotel restaurant good but slow. pool small but nice; little used. good but not great location. free parking in front.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ramy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and welcoming stay
It was a very welcoming stay, staff are welcoming at all levels, reception, Restaurant, cafe, and Housekeeping even the shuttle, the room was always well taken care of, clean and fresh. Food selection for Breakfast was rich and mixed with local food, a bit of continental mix and fresh juices etc... if I am to return back, i will choose to stay there again.
Stayed 4 nights in Jan 2022

10/10 Excellent

Donald, York

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They had not heard from you about the reservation. It took a long time to get our team registered. You need a better system with certain hotels Don
Stayed 1 night in Jan 2022

10/10 Excellent

Alvaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
Muy buen hotel con un buen desayuno y muy limpio. El personal es atento y amable y la piscina está realmente impoluta. El menú para comer o cenar es también variado y barato
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

ABDOULAYE N GUILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tiguide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très Bonn séjour, très propre. Personnel très agréable. Idéalement situé.
Stayed 5 nights in Feb 2023

10/10 Excellent

Mariam

Stayed 1 night in Feb 2023

8/10 Good

Esteve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

RIADH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon établissement
Stayed 3 nights in Oct 2021

8/10 Good

KHALED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor y tranquilo
Hotel acogedor, tranquilo, sencillo y confortable.
Stayed 4 nights in Jan 2020
Response from nah on 24 Jan 2020
bonjour, nous tenons à vous remercier pour vos précieux commentaires et vous souhaitons la bienvenue à Nouakchott Hotel pour tous vos prochains séjours à Nouakchott. nous restons à votre disposition pour toutes vos demandes et espérons à la hauteur de vos attentes. services Sidi Mohamed manager