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"Male staff members were nice and helpful. The full bar was great. The interior was stylish, and I loved the fireplace with its cozy atmosphere. I stayed here for 1 week."

"Yes"

"Everything was fantastic!"

"Clean rooms and friendly staff"

"Yes"

"The staff here was super friendly and helpful! Loved how they decorated the lobby for Halloween. Overall a great hotel. "

"Great location on Navy Pier. Just a few steps away from boat tours and 10 minute walk to downtown. Excellent room, especially liked the big chair to look out the window at Lake Michigan and the fabulous Chicago skyline. Hotel staff were very nice. Restaurant and bar were good. "

"Good service "

"Staff interactions were excellent in every aspect. "