Hotel Mewah di Sub Bandar Utara

"I travel a lot and this was the worst hotel experience I’ve ever had. When I tried to check in, the front desk told me Expedia had not released the payment and I couldn’t check in. I showed them my email proving I paid and they said they see I paid but Expedia hadn’t sent the money. They suggested I cancel the room and try rebooking. I told them I booked a non-cancelable rate and they said Expedia would waive the penalty. I didn’t think that sounded right and offered a credit card as backup....

"This was a trip down memory lane, stayed at this resort when the kids were little, 24 years ago. Today the resort frankly speaking feels neglected. Reception was friendly but the hallways and rooms feel dated (popcorn ceiling, ‘dusty’ color of carpets). No amenities in the room (coffee maker or Keurig absent, no safe, etc.). Many hotels now offer hand showers, not here. While the usual wall mounted dispensers of shampoo, body wash and conditioner were present, at the the sink a small soap bar...

"Very nice property in Chicago area. Everything was awesome and parking is free. We’ll be back."

"The staff was excellent! Thank you."

"We had a wonderful stay and would definitely return. The room was clean and comfortable, parking was convenient, and breakfast was a great way to start the day. What truly made the experience exceptional was the staff. Every single person we encountered was friendly, welcoming, and eager to help. The housekeeping team did an excellent job, the front desk staff were always professional and accommodating, and the bar staff were absolutely outstanding—attentive, personable, and a lot of fun to...

"Las habitaciones, las áreas muy limpias y el desayuno muy rico."

"The staff at the restaurant was awesome! The food (breakfast and dinner) delicious and presented beautifully. My bathroom was not cleaned properly . They was hair stuck to the shower and accumulated in areas on the floor. Communication was difficult with the housekeeping staff as they did not speak English. They were very nice. My fridge was not cooling properly. It was reported but no one came to fix it during my stay. My room was on the 3rd floor and the a/c fans were right outside the window...