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"Everything was great during our stay"

"We thoroughly enjoyed our stay at the Westgate Hotel in Ximending, Taipei. The location is unbeatable—just steps from the MRT/subway station, surrounded by endless dining options, massage parlours, and within easy walking distance to everything in Ximending. We booked the Executive Suite since we were traveling with four large suitcases, and the room was adequately spacious, clean, and comfortable. The standout, however, was the exceptional service—from the warm welcome at the front desk to the attentive staff in the restaurant, everyone was polite, friendly, and genuinely welcoming. Our room included daily complimentary breakfast, offering a great selection of both Western and local dishes. The food was fresh, delicious, and well-presented—though it can get crowded at peak times. Overall, Westgate Hotel exceeded our expectations, and we wouldn’t hesitate to stay here again on our next visit to Taipei. Highly recommended for both location and hospitality."

"I couldn’t be more pleased with my experience at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was smooth and efficient, and the front desk team was friendly, professional, and incredibly helpful with my specific requests. The room was spotless and spacious with a great view of Taipei 101. The bed was super comfortable with high-quality linens. The housekeeping team did an excellent job each day, keeping everything fresh and tidy. One of the highlights was the breakfast – delicious, fresh, and with a great variety of options to suit all tastes. I highly recommend it whether you are traveling for pleasure or business! "

"Big beautiful rooms, comfortable beds, spotlessly clean. Very kind and helpful staff. One person in particular went over and above for us during breakfast, and we felt really well cared for by her especially. The housekeeping staff are also very good at their jobs. Loved the pool and the fact that it stays open into the late evening. The surrounding area is not the most pretty, but it doesn't matter, we liked the local feel and being away from the crowds. There are nice places to eat, convenience stores and subway stations a short walk away. This hotel was a great choice for our family trip to Taiwan and we would stay here again for sure. "

"Wish there was a gym on property. And more fruit options at breakfast. Otherwise a great hotel. "

"I will stay there if I have chance. Maybe I will not order breakfast, because there are many good food around."

"Great location near the metro.. Staff was great.. we enjoyed the surrounding area.."

"Unique - Underground subs. The Concord area may need more rest amenities like sofas. "

"It’s a very top 5 star hotel in the location. I almost stay here every time I come. Very good except this time when I checked in, I was assigned a room with no espresso coffee Machine. But they correct it as soon as I asked."