Pestana Group Norte hotels

"So this hotel is absolutely amazing. In order of importance: 1) It is extremely clean and well renovated (and I’m very picky). 2) The decor and design is stunning. We came around the holiday time and the Christmas decorations were like from a magazine. 3) The breakfast was delicious - lots of pound cakes, tarts, croissants, croquettes, yogurt, cereals, freshly squeezed juices, sourdough breads, fruits, etc. They also custom the eggs to your liking. 4) Customer service is top tier. The staff always took our pictures. They celebrated my son’s birthday by bringing him a cake and singing him Happy Birthday, we were so touched. Everyone there is friendly, polite, and professional. Room service is quick to service the room. I want to specifically call out André Silva, Marta Lopes, and Thaissa Monteiro for taking especially good care of my family and I during breakfast at the restaurant. They were exceptionally attentive and went above and beyond to make my son’s birthday memorable and special. We will definitely be back."

"Gluten-free breakfast options included wrapped gf pancakes, muffin and pastel de nata. Lots of tasty buffet choice with breads kept separate. Lovely river view room, secure bag drop, and helpful staff"

"Room was nice, not much view as we were on the side facing an apartment building. Staff was helpful and courteous "

"Clean room and comfortable bed. Excellent cheese plate can be ordered in lobby."

"Place was excellent and perfect location, breakfast was great"

"Outstanding service! Everyone at the hotel was incredibly attentive and went above and beyond during my stay. They even helped me extend for extra days at the same price, which I truly appreciated. The room was comfortable, the staff was professional, and the overall experience was perfect. Highly recommended!”"

"Excellent staff! Great amenities! Bartender Matteo was great!"

"Excellent hotel"

"Clean modern great staff, good location on the top"