Hotel Keluarga di New Albany

"We were disappointed with the new updates to the hotel. The mattress sagged in the middle. Housekeeping is every other day unless requested. Our room wasn’t ready at a 5 pm check in. Then we didn’t have towels. All things were easily rectified except the sinking mattress."

"Love"

"This was a very nicely decorated apartment where you'd feel at home. "

"Clean room great bed"

"The only thing I disliked was that the beds were harder than what I’m used to. But besides that it was a great choice for our stay!"

"So bad that we were only there for 30 mins and didn’t stay the night. There was a line at the check-in desk so we stood there for almost 30mins to actually get checked in. All guests 18+ need to provide their id at check-in which I wasn’t aware about. Then when we received our key cards we went to our room. The room was not like the photos and reviews at all. The pillows were flat, the sheets had stains, there was dust on every surface, and the cleaning cart was parked right in front of our door...