Hotel Hilton Hotels di Hutan Simpan Ned Brown

"Staff were really helpful and sweet during check in. During checkout I was told there are no shuttles to take me to my terminal in quite a short and ubrupt manner. But to be honest the price is ridiculous for the outdated hotel. Seems like they think they can charge Hilton prices for what looks like a motel I the rooms just because they are the only hotel in the airport."

"The A/C broke in two of the rooms we had booked. The problem was not fixed."

"One thing I always look for, book for and am willing to pay more for is the hot tub. The pictures when booking made it look like a very nice pool area with a nice round hot tub. Unfortunately the hot tub was a construction zone, and there was no warning at all. Very disappointing. Also, the breakfast options were much to expensive for what was offered. The room was laid out nicely, but was old and not well kept. The shower was dripping and the shower floor was slimy, so I couldn't use it. The...

"Clean room and comfortable beds"

"The first room that was assigned to us was terrible; small, looked like a basement although it was on 3rd floor, had only ugly white lighting! Luckily the staff listened to our complaints and changed it immediately to a normal room. The staff was kind and polite. Our room was clean. Breakfast had a rich menu. However, there was no complimentary water bottles (we were told that the hotel ran out of water). They were being sold though."