National Harbor Hotels with Swimming Pool

"Check in was smooth, and the room was very clean. Had a bad first night because for some reason, the AC did not work. Couldn't get any help. But, the breakfast buffet, and the staff were very good! Tried to take a shower my second morning...the bath getll bottle was empty. That was quite upsetting. I believe they should be refilled every morning, and shouldn't run out. Overall, a good stay. 4 stars"

"The worst stay I’ve ever had. When we checked in, the tissue box was empty and the bathtub didn’t look clean. But the most serious issue was that our room door was left unlocked two nights in a row, with no resolution from staff. The first night, when we returned and found the door unlocked, I called the front desk. I was told a manager would contact me in the morning, but I never received a call. The next day, we made absolutely sure the door was locked before leaving. When we came back, it was unlocked again. This time, we took photos and reported it to the front desk in person. The staff member wrote down my name and room number and again promised that a manager would follow up the next morning. Once again, no one contacted me. This is a serious safety concern, and the lack of response from management made it even worse. I would not stay here again and cannot recommend this hotel to others."

"It was good. Nice location, older hotel."

"Loved the room at first. It was like a small apartment. Good location and very comfy. We left for a few hours. Where we returned our room was 85 degrees! Like a sauna! The heat was turned on full blast throughout the building. The front desk apologized, but said there was nothing they could do. We slept, sweating, with the windows open. Not acceptable."

"Important notes: rooftop deck with pool that they feature prominently in the ads is not open until late May regardless of weather. Lobby bar closes early - no in-room evening dining. Rooms are definitely average to below average - especially the accessible rooms - which you may be assigned even if not needed (we were!). Lighting in bathroom is terrible and feels like a Motel. Other than its location, I found this hotel below average."

"Room was clean, staff was difficult to communicate with. Multiple employees assumed I was an employee. "

"It was awfully rxpensive, but apparently there was a meeting going on in town so most hotels were booked and those that weren’t definitely had surge pricing! I’d have liked a vending machine with the ice machine on the halls. We just wanted to have a Coke in the room and you couldn’t. We even asked at the front desk if there was a vending machine anywhere nope so we went to the restaurant to order a couple to go (no room service option) and they said I’m sorry food and drink can’t leave our restaurant. I said not even a Coke? And was told sorry policy. So that was weird. Otherwise the room was spacious, the staff was nice. "

"We had to ask for towels and toilet paper and you also have to pay for parking there"

"Great location! Food was awesome! Everyone was nice!"