Shibu Hotel is minutes from Jigokudani Monkey Park. Enjoy indoor mineral hot springs, a private outdoor onsen, and authentic Japanese cuisine. Helpful staff and free WiFi throughout enhance the relaxing atmosphere.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Hot tub
Parking included
Free Wi-Fi
Air-conditioning
Housekeeping
The current price is RM1,271
RM1,271
RM1,405 total
28 May - 29 May
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Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property 3 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site.
Guests booked in Room Only rate plans who want to enjoy breakfast or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).
Guests booked in Breakfast Included rate plans who want to enjoy lunch or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests booked in Half Board rate plans who want to enjoy lunch during their stay must contact the property at least 3 days in advance to order (surcharge).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Shibu Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Shibu Hotel?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Shibu Hotel on 28 May 2026 start from RM1,271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Shibu Hotel?
Self-parking is free at this property.
What time is check-in at Shibu Hotel?
Check-in start time: 3 PM; check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Shibu Hotel?
Checkout is at 11 AM.
Where is Shibu Hotel located?
Situated in Yamanouchi, this ryokan is steps from Shibu and 2.1 mi (3.3 km) from Jigokudani Monkey Park. Maruike Ski Area and Hasuike Ski Area are also within 9 mi (15 km). Yudanaka Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It is an older property however very well managed and clean. The staff is amazing very eager to accommodate all guests. We purchased half board option and the food was delicious, truly authentic experience.
Julia
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
John
13 Jan 2026
Liked: Cleanliness, staff & service, amenities
A great hotel in a beautiful location with incredibly kind, and attentive staff. The food here is outstandjng
John
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Aaron
23 Dec 2025
Liked: Cleanliness, staff & service, amenities
This place was amazing! Extremely authentic feeling and the staff were extremely helpful. The food was also a great experience.
The building is beautiful and clean. The staff were very sweet and incredibly helpful. We had a delicious dinner and breakfast during our stay. It's also in a beautiful location where you can listen to the river while falling asleep. If you are planning on seeing the snow monkeys, this place is a must.
From the arrival to departure. The stay was incredible. Room was really big and traditional. Food was an experience itself both dinner and breakfast were incredible. Highlights were the private outdoor onsen. The staff was lovely and very helpful. The town is really cute at night. Would totally recommend and go back.
The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter.
I loved my stay here! The food was amazing. The onsite Onsen (for hotel guests) was wonderful. The staff were kind and patient with my lack of Japanese language. I loved the snow monkeys at Jigokudani. The town has several small (delicious) bakeries and ramen lunch places. The whole visit was a delight.
The Ryokan exceeded all our expectations. The food was absolutely outstanding -beautifully presented and truly memorable. The service was impeccable, attentive, kind and genuinely welcoming. The staff went above and beyond to make us feel comfortable and cared for throughout our stay. Having a private onsen that we could reserve was the perfect touch. It was peaceful and relaxing.We truly enjoyed the authentic Ryokan experience.
The spa was not big but was clean and comfortable. All the staffs were so polite and gave us VIP treatment. The owner was very accommodating with our plans. I would highly recommend this hotel if you are in Shibu Onsen village.
Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.
Staff made us very welcome and the shuttle service was excellent. The dining at the hotel was a very special experience (our first). An excellent choice.
Incredible experience. Hotel was clean and comfortable, the staff is very helpful and nice, and I had some of my favorite meals in all of Japan. Would highly recommend this place.
Casey
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Verified traveller
21 Feb 2025
great clean helpful proprietor, they go out of their way to accomodayte any request, will come again
We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen.
Sarah
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Shirley
5 Dec 2025
Liked: Cleanliness, staff & service, amenities
Very warm and welcoming team, shuttle services are offered for pickup and drop off at Yudanaka station.l and also to Snow Monkey Park. The room is spacious and equipped with all the amenities. Free drinks offered in room and also in lobby. We booked breakfast and dinner which was such a sensory and delicious experience. I used the private outdoor onsen both days and really enjoyed the experience. All in all a healing 3 day 2 night vacation thanks to the hotel’s hospitality.
Such a wonderful stay! The staff were so friendly and accommodating. They drove us to and from Yudanaka station, and had no trouble offering us vegetarian kaiseki.
The room was spacious and comfortable, with a great sunset view.
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
One of the best staff who was always super helpful during our stay.
Food service at both breakfast and dinner were always of very high quality.
Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.