Hotel berdekatan Museo de Arte Popular Americano

"Friendly and really helpful staff that make you feel welcome. Fresh breakfast with nice rooftop view. Good location, definitely recommend. "

"Very good stay for single travelers. Beatriz at the reception was really helpful and accommodating. Will likely stay again."

"Massive bed, excellent location. A little soulless, kind of place you might stay on a work trip with the breakfast to match. Room very comfortable."

"We loved the location of the hotel and the reception and housekeeping staff were so pleasant. The restaurant staff were a little slow to take orders and bring drinks. Room was so spacious and clean . "

"Unfortunately the bar was closed being Sunday. Lovely little restaurant bar over the road. The evening staff member was excellent he ordered an airport transfer for us and went out of his way to look after us. Great stay thanks"

"I did not have breakfast at the hostal, but the people that ate breakfast seemed to be satisfied. "

"Cristobal was amazing!"

"Lovely boutique hotel in a great neighborhood! Our room was spotless, we had a bottle of sparkling white as a welcome, breakfast was fresh and delish. The atmosphere of the Castillo Rojo is just charming! Happy hour every day on the patio...just wonderful! The staff could not have been any better! We LOVED our stay at the Castillo Rojo and loved our stay in Santiago!"

"Excellent service "

"Mi estadía fue corta, pero se notó mucho el cuidado en su servicio al cliente. Siempre estuvieron dispuestos a orientarme y ayudarme con varias de mis inquietudes. El lugar está en una zona relativamente segura y tranquila, cerca de muchos restaurantes y con una vibra muy bonita."

"great central location with a beautiful shady park in front and an interesting artsy neighborhood on the other side."

"Unfortunately I had a very distressing arrival but yhe hotel staff were fabulous, so kind and helpfuland helped me the best the could at the time, Francis and Nicholas you really are the best. The rooms was very clean although the shower could have had better water flow. I had one night that was fairly noisy until very early in the morning but the other nights were what you would expect staying in the centre of town. Plenty of good restaurants close by and very easy to get to main tourist...

"This hotel is in a great area for exploring Santiago. The staff are very friendly and helpful. We had booked an internal facing room and ascwell as limited light here was a bit of noise in the evening from events on the roof terrace. Other than that the room was quiet. It was good to have an outdoor space available for drinks but it would have been nicecto be able to order drinks during the day. Breakfast was ok"

"the room was clean but the AC was set at 25 degrees and I could not change it. the AC remote control did not work. I had to have breakfast at 7am and they did not have hot milk or eggs, just bread, ham and cheese and sweet options until 8am but they do not say that on the information. room was basic, area at night does not feel safe."

"Liked the hotel and the staff. Easy walk to restaurants and the metro. However, room lacked a comfortable desk, and lobby area is just two chairs. Hotel could use with a desk area in room or in common area. Would consider again in any future visit to Santiago. LuF"

"Hotel was very good,room clean,staff very friendly and professional. "

"Room was excellent. Had a problem at checkout. Major language barrier"

"Great location! Most things are reachable on foot, and the staff speaks English. Our duplex apartment in the building next door to the hotel was fine (if you do not expect any cleaning but towels can be changed at the reception.) Unfortunately, the reception refused to take our pre-stamped postcards to the mail. It's quite strange for a hotel to decline such a simple request."