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NH Ciudad de Santiago

4.5 star property

Choose dates to view prices

Dry cleaning/laundry services, a bar and a gym are just a few of the amenities provided at NH Ciudad de Santiago. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM335
RM335 total
8 Jun - 9 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 22 for children
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self-parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Is NH Ciudad de Santiago pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Ciudad de Santiago?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on 8 Jun 2026 start from RM335, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Ciudad de Santiago?

Self-parking is available for USD 15 per day.

What time is check-in at NH Ciudad de Santiago?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at NH Ciudad de Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does NH Ciudad de Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 42 per vehicle applies.

Where is NH Ciudad de Santiago located?

Located in Providencia, this luxury hotel is 0.3 mi (0.5 km) from Clinica Santa Maria and 1.9 mi (3.1 km) from Costanera Center. Plaza Baquedano and Forest Park are also within 10 minutes. Salvador Station is only a 4-minute walk and Baquedano Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 452 out of 993 reviews
Rating 8 - Good. 353 out of 993 reviews
Rating 6 - Okay. 112 out of 993 reviews
Rating 4 - Poor. 39 out of 993 reviews
Rating 2 - Terrible. 37 out of 993 reviews

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, very clean, excellent location. Staff is both, professional and friendly. The only downside was the restaurant food. So if you’re able to eat outside you will be better off! - I had no option cause I had to stay at the hotel must part of the day. Chile’s hospitality is amazing!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome and very friendly team
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. I would come back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Salomon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, very good location and nice restaurant
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, amenities
The staff were helpfull. Location was great and the rooms were clean.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean :)
Stayed 1 night in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Nice staff, nice room, nice selection of food for breakfast.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

tung wei david

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Very spacious room, good wifi connection to work from there, staff was very attentive and they let me store my luggage after checkout. Location is perfect. Overall a great place to stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at NH Santiago! The hotel in centrally located and very close to public transit . The rooms are very spacious and clean. Buffet was assorted with various foods. The only drawback was that the hotel did not have a pool although listing states it has one. It has a Jacuzzi instead which needs to be reserved but is private. Would definitely recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service
The hotel is well located, providing convenient access to the surrounding area. The facilities were clean throughout the stay, and the service was consistently good. Overall, it was a pleasant and comfortable experience.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great room!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel close to restaurants

Nice clean hotel close to italian neighborhood with lots of restaurants within walking distance
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and clean. Could use a bit of updating. Staff was very accommodating. Breakfast bar was awesome!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Joel J

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best aspect. The cleaners went above and beyond in my room.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Clean. Great service.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Lots of choices and the food was very good!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Great location!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a very good area

Very practical hotel in a very nice area of the city. Good value for money.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Christiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and helpful staff. Nice rooms. Good for a repeat stay.
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

MARBELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable. Staff was very friendly.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a family room for the four of us. Excellent breakfast. Internet could be expected to be faster in a city as Santiago, but nothing major.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
Stayed 1 night in Feb 2025