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Very convenient for visiting the U of I campus. Literally right across the street! We walked everywhere we went. No need to drive. Lots or restaurants and convenience shopping in the area.
The hotel was very clean, but no frills. The workout room and pool are very small. The breakfast very simple.
Don
Stayed 1 night in Feb 2024
Response from Allison on 26 Feb 2024
Dear Don,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow.Sincerely,Fairfield Staff
8/10 Good
Charles
20 Feb 2024
Charles
Stayed 1 night in Feb 2024
4/10 Poor
Charles
11 Jan 2024
Charles
Stayed 1 night in Jan 2024
Response from Allison on 20 Feb 2024
Dear Charles,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It was our pleasure serving you!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you again in the future!Sincerely,Fairfield Team
On site food market could have been bigger/ more selections. Only fast food within walking distance. Get fresh fruit and veggies in the cooler. Great for candy and chips.
Brent
Stayed 1 night in Jan 2024
Response from Allison on 11 Jan 2024
Dear Brent,Thank you for providing feedback on your most recent stay with us. It's always helpful to receive feedback on how we can improve the guest experience. I would like to share that we do offer complimentary fresh fruit in our breakfast area 24/7. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Allison RadelAssistant General Manager
Dear Kyle,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Allison RadelAssistant General Manager
Dear Linda,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Allison RadelAssistant General Manager
10/10 Excellent
Erin
5 Jan 2024
Erin
Stayed 2 nights in Jan 2024
Response from Allison on 11 Jan 2024
Dear Erin,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Allison RadelAssistant General Manager
We love the lobby area where you can sit with your group and play games, chat, etc. The beds are a bit hard.
Brian
Stayed 3 nights in Dec 2023
Response from Allison on 11 Jan 2024
Dear Brian,Thank you for providing feedback on your most recent stay with us. It's always helpful to receive feedback from our valued guests on how we can improve the guest experience. We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Allison RadelAssistant General Manager
8/10 Good
Howard
29 Dec 2023
Howard
Stayed 3 nights in Dec 2023
Response from Allison on 11 Jan 2024
Dear Howard,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Allison RadelAssistant General Manager
Please pass on kudos to the person who checked us in. She is the right person for that job - great personality!!!!
Layne
Stayed 1 night in Dec 2023
Response from Allison on 5 Dec 2023
Dear Layne,Thank you for providing feedback on your most recent stay with us! It was our pleasure serving you. We hope to welcome you again whenever your travels bring you back to Moscow.Sincerely,Allison RadelAssistant General Manager
10/10 Excellent
Troy
1 Dec 2023
Troy
Stayed 1 night in Nov 2023
Response from Allison on 5 Dec 2023
Dear Troy,Thank you for providing feedback on your most recent stay with us! It was our pleasure serving you.We hope to welcome you again whenever your travels bring you back to Moscow.Sincerely,Allison RadelAssistant General Manager
6/10 Okay
Lisa
Travelled with family
1 Nov 2023
Disliked: Property conditions & facilities
Signage from the road was not very noticeable
Lisa
Stayed 1 night in Oct 2023
Response from Allison on 1 Nov 2023
Dear Lisa,Thank you for providing feedback on your most recent stay with us! Sincerely,Fairfield Staff
10/10 Excellent
Char
20 Oct 2023
Char
Stayed 1 night in Oct 2023
Response from Allison on 10 Nov 2023
Dear Char,Thank you for providing feedback on your most recent stay with us.We look forward to welcoming you again!Sincerely, Fairfield Staff
Parking was tough, other than that room was very nice
Austin
Stayed 2 nights in Sep 2023
Response from Allison on 11 Oct 2023
Dear Austin,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you! We hope to see you again whenever your travels bring you back to Moscow.Sincerely,Fairfield Staff
8/10 Good
Charles
11 Oct 2023
Charles
Stayed 1 night in Oct 2023
Response from Allison on 1 Nov 2023
Dear Charles,Thank you for providing feedback on your most recent stay with us!Sincerely,Fairfield Staff
Comfortable stay, decent breakfasts, wi-fi was definitely appreciated since we had terrible cell service in Moscow. The staff was very friendly and hotel was clean.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Allison on 11 Oct 2023
Dear Valued Guest,Thank you for providing feedback on your most recent stay with us! It was our pleasure serving you.We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Fairfield Staff
6/10 Okay
Dennis
Travelled with family
10 Oct 2023
Liked: Cleanliness, amenities
Room wasnt cleaned after we checked in.
Bathtub had a very steep slant. Got very slick when. Wet.
Afraid of a fall.
Dennis
Stayed 2 nights in Oct 2023
Response from Allison on 11 Oct 2023
Dear Dennis,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. This experience has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Fairfield Staff
10/10 Excellent
jessica, worley
Travelled with family and small children, Business traveller
Dear Jessica,Thank you for providing feedback on your most recent stay with us!We look forwarding to serving you in the future. Sincerely,Fairfield Staff
The front desk staff was amazing when I checked in. He was very nice, personable and had a good recommendation for Gambinos. Very clean, comfortable beds, nice snack and wine/beer bar area and good breakfast.
Barbara
Stayed 2 nights in Sep 2023
Response from Allison on 2 Oct 2023
Dear Barbara,Thank you for taking time to share feedback on your most recent stay with us! We are so glad to hear you had a positive experience.We hope to welcome you again whenever your travels bring you back to Moscow!Sincerely,Fairfield Staff
Easily the hardest mattress I have ever slept on, it was slightly softer than just sleeping on the floor.
Justin
Stayed 2 nights in Sep 2023
Response from Allison on 2 Oct 2023
Dear Justin,I recognize your time is valuable and appreciate the feedback you have provided.Our guests getting a restful night sleep is very important to us. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the appropriate team!Sincerely,Fairfield Staff
10/10 Excellent
Chad
17 Sept 2023
Liked: Cleanliness
Chad
Stayed 1 night in Sep 2023
Response from Allison on 27 Sept 2023
Dear Chad,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
You need a bigger new sign showing how to get to the property. I drove around for am hour using my GPS and it ran me around in circles. I finally called and asked how do i get there. When i finally found the tiny sign it looked more like i was going into a store parking lot.. Your person at the desk stayed on the phone with me untill i finally found the place. He was super friendly and helpful.
sharon
Stayed 1 night in Sep 2023
Response from Allison on 27 Sept 2023
Dear Sharon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
10/10 Excellent
Jorge
Travelled with family
16 Sept 2023
I’ve stayed at this property before and always find the front-desk staff to be among the friendliest of any property I’ve stayed in.
Jorge
Stayed 1 night in Sep 2023
Response from Allison on 27 Sept 2023
Dear Jorge,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
10/10 Excellent
Richard
8 Sept 2023
Great location, nice hotel.
Richard
Stayed 1 night in Aug 2023
Response from Allison on 8 Sept 2023
Dear Richard,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you! We hope to see you again whenever your travels bring you back to Moscow.Sincerely,Fairfield Staff
Dear Joseph,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Dear Brian,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
10/10 Excellent
Tim
27 Aug 2023
Tim
Stayed 1 night in Aug 2023
Response from Allison on 27 Sept 2023
Dear Tim,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
Dear Katriana,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
Dear Shannon,Thank you for providing feedback on your most recent stay with us! It was our pleasure to serve you.We hope to welcome you again whenever your travels bring you back to Moscow. Sincerely,Fairfield Team
10/10 Excellent
Mandy
4 Aug 2023
Mandy
Stayed 3 nights in Aug 2023
Response from Allison on 28 Aug 2023
Dear Mandy,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
Only 3rd day housekeeping offered and that is also not done even after repetitive request. Manager Allison Radel at this property avoids to talk to you so she doesn’t have to face the issue. Stayed 3 nights with no housekeeping service and when talk to front desk they said sorry and Blair it to housekeeping and when I asked to talk to manager, they suggested she won’t be at the property for few days and will contact me after I leave to compensate the inconvenience but no one contacted. Won’t stay in future or recommend anyone this property.
Sameer
Stayed 3 nights in Jul 2023
Response from Allison on 26 Jul 2023
Dear Sameer,Thank you for providing feedback on your most recent stay with us!As stated throughout our hotel we do offer housekeeping every 3rd day per Marriott policy, unless otherwise requested by our guests. Since your reservation was due to check out on the 3rd day, we did not automatically offer room service on the 2nd day. Your request for room service on the 2nd day of your stay was communicated with our Housekeeping Team, but because you left a DO NOT DISTURB sign on your door, our Room Attendant was unable to enter your room. In the future, we do suggest removing the DO NOT DISTURB sign if you would like Room Attendants to follow through with your request for room service.Again, thank you for providing feedback on your most recent stay.Sincerely,Allison Radel
10/10 Excellent
Jill Melinda
26 Jul 2023
Jill Melinda
Stayed 1 night in Jul 2023
Response from Allison on 28 Aug 2023
Dear Jill,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
Dear Marguerite,Thank you for providing feedback on your most recent stay with us! It was our pleasure serving you.We look forward to serving you in the future!Sincerely,Fairfield Team
10/10 Excellent
Arnie
23 Jul 2023
Arnie
Stayed 1 night in Jul 2023
Response from Allison on 28 Aug 2023
Dear Arnie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Team
This is a great hotel in a quaint city. Highly recommend!
deborah
Stayed 1 night in Jul 2023
Response from Allison on 21 Jul 2023
Dear Deborah,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Dear Merle,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Dear Donna,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Parking lot had some sort of paving so had to park in separate parking lot
Melissa
Stayed 1 night in Jun 2023
Response from Allison on 26 Jun 2023
Dear Melissa,Thank you for providing feedback on your most recent stay with us! We do apologize for the inconvenience and appreciate your understanding.We hope to serve you again whenever your travels bring you back to Moscow!Sincerely,Fairfield Team
Staff was incredible. Best stay at a hotel I have had in a long time.
Jamie
Stayed 1 night in Jun 2023
Response from Allison on 22 Jun 2023
Dear Jamie,Thank you for providing feedback on your most recent stay with us! It was a pleasure to serve you.We hope to see you again whenever your travels bring you back to Moscow!Sinerely,Fairfield Team
8/10 Good
Chris
18 Jun 2023
Chris
Stayed 1 night in Jun 2023
Response from Allison on 11 Jul 2023
Dear Chris,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Dear Pamela,Thank you for providing feedback on your most recent stay with us. It was a pleasure to serve you! We hope to see you again whenever your travels bring you back to Moscow.Sincerely,Fairfield Staff
10/10 Excellent
LEI
16 Jun 2023
LEI
Stayed 1 night in Jun 2023
Response from Allison on 11 Jul 2023
Dear Lei,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Fairfield Moscow was the best hotel we stayed in during our two-week tour of Idaho. It's very modern, clean and had an outstanding breakfast.
Larry S.
Stayed 2 nights in May 2023
Response from Allison on 8 Jun 2023
Dear Larry,Thank you for providing feedback on your most recent stay with us! We are so glad to hear you enjoyed your stay with us.We hope to see you again when your travels bring you back to us!Sincerely,Fairfield Staff
Very nice. Great location. Ray did a great job checking us in.
Cheryl
Stayed 2 nights in May 2023
Response from Allison on 4 Jun 2023
Dear Cheryl,Thank you for taking the time to share how your most recent stay with us was. We are so grateful to have Ray on our Team and very pleased to hear he provided you with the service we strive for.We hope to welcome you again during your next visit to Moscow! Sincerely,Fairfield Staff
Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff
Dear John,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the Fairfield Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Fairfield Staff