Dear Lilly, Thank you for taking the time to share your feedback with us. We are sorry to hear that you felt unsafe while staying at ibis Milano Fiera. Our priority is to ensure our guests’ safety and comfort, and we regret that we did not meet your expectations in this regard. At ibis Milano Fiera, we take pride in providing our guests with a safe, comfortable, and enjoyable stay. We strive to provide a positive experience and look forward to having another chance to meet your expectations in the future. Sincerely, ibis Milano Fiera Manager

Dear AndrewThank you for taking the time to share your experience. We are sorry that your stay did not go as expected and for this reason please accept our sincere apologies. We hope to have you as our guest as soon as possible.Sincerely,

Dear Raphael, thank you for sharing your experience with us and we are sorry that your stay did not go well. We are sorry that the WiFi was not as fast as expected, we will sure check the line to understand where is the problem and why the router transmits badly. The temperature can be managed independently by lowering or raising a few degrees or turning it off completely. I would remind you that , our staff is available to solve any problem 24 hours. We apologies once again and we are sure to see you very soon, Best regards.

Dear Guest, thank you for taking the time to inform us about your experience following your stay in Ibis Milano Fiera. Your opinion is precious for us to improve the quality of our services. All the staff is really grateful for your kind feedback, which encourage us to keep up our efforts, ensuring the service we provide always meet your expectations. We look forward to welcoming you back soon at our hotel. Kind regards, Customer Relation Manager Ibis Milano Fiera

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. I am sorry that the standards of service fell short of your expectations, at Ibis we strive to provide a superior service experience for every customer therefore your feedback is very important to us. If you desire, we remain at your complete disposal at the hotel or at our mail address for informing us about your assessments. We are ready to welcoming you again upon your next stay . Kind regards Customer Relation Manager Ibis Milano Fiera

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. I am sorry that the standards of service fell short of your expectations, please accept my sincere apologize. I want rassure you that, the housekeeper, checks the cleaning and the status of all the rooms of the hotel every day, we have already put in place the necessary measures to guarantee that the standard meets your expectations. I just want inform you that in any case, the reception staff is available 24h 24 for help all our guestes. At Ibis we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Kind regards Customer Relation Manager Ibis Milano Fiera

Dear Guest, thank you for taking the time to inform us about your experience following your stay in Ibis Milan Fair. Your opinion is precious for us to improve the quality of our services. All the staff is really grateful for your kind feedback, which encourage us to keep up our efforts, ensuring the service we provide always meet your expectations. Moreover I can note your appreciation about the the cleanness and the location of our hotel. In fact from Ibis Milano Fiera you can reach the Alfa Romeo Museum in 10 minutes by car. We look forward to welcoming you back soon at our hotel. Kind regards, Customer Relation Manager Ibis Milano Fiera

Dear guest, first of all thank you for taking the time to inform us about your experience following your stay at our Hotel Ibis Milan Fair. My team and I are really grateful for your kind feedback regarding your stay in our hotel, which encourage us to keep our efforts, ensuring the service we provide meets your expectations. All Staff is ready to satisfy your requests. For example during the check in time, you could ask for a room at the other side of the hotel. Looking forward to welcoming you back soon in Milan! Yours sincerely,

Dear guest I thank you for your comments after you stay in my Ibis hotel. Your opinion is precious for us to improve the quality of our services. I can note your appreciation about the services of the hotel and the location of the hotel. All the staff is really grateful for your kind feedback, which encourage us to keep up our efforts, ensuring the service we provide always meet your expectations. We look forward to welcoming you back soon at our hotel. Yours sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, I thank you for your comments, after you stay in my Ibis hotel. It was a pleasure to read you appreciated our new hotel,our rooms are equipped following the Ibis new standards. My staff is available for our guests ,each hour of the day and the night and they can give you all the information that you need but I am deeply sorry for the misunderstanding with the girl the reception, I ask you to accept my most sincere apologies. I hope to see you again in our hotel Best regards, Niro Alessandra, Deputy Manager Ibis Milano Fiera

Dear Guest, Thank you for your great review about your experience in our hotel. I am happy that your stay has been pleasant. I ask you to accept my sincere apologize if waited long time to check in and the wrong information at the check-out. Your opinion is very important for us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. Thank you again and i hope to see you again in our hotel, Best regards Niro Alessandra, Deputy Manager Ibis Milano Fiera

Dear guest, I thank you for your comments, after you stay in my Ibis hotel. The hotel is very new – it was built in August 2014. Our rooms are equipped following the Ibis new standards and I can note your appreciation about the cleanness. It was a pleasure to read you appreciated the attitude of my staff in the breakfast, and I will share with them your kind words. On the other hand I am sorry that the service in the reception did not meet your expectations and I ask you to accept my most sincere apologies. We look forward to welcoming you back soon at one of the Ibis hotels. Sincerely,

Dear Guest, Thank you for the great review about your stay in our hotel. I am happy that you had a pleasant stay in our hotel. I am sorry that you didn’t appreciate our strategically location. Our hotel is situated close to the main fair and Expo center and it is well connected with the center of Milan. I hope to see you again in our hotel, with our Best regards Elena Valentini- Hotel Manager

Buongiorno Giovanni,Desidero ringraziarla per il tempo dedicato a lasciarci un voto in seguito al suo soggiorno presso ibis Milano Fiera. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.Gli alberghi ibis desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate.La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.Nell’attesa di accoglierla nuovamente, le porgo i miei più cordiali saluti.