2/10 Teruk
Taylor
Mengembara bersama pasangan
8 Okt 2025
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Plan and simple the room was nice and clean. AC absolutely does not work though. I read all the reviews and the comments back from the hotel are snarky and make it look like customer error but in general it doesnt work. Cant open the windows or mosquitos will come in because there are no screens. There is nothing worth eating in the area. Best option is Mcdonalds.
The biggest issue me and my partner had was when we asked for recommendations on where to eat, the receptionist gave us a scrap paper with some options. When i flipped it over later it was THE LEFT HALF OF SOMEONES PASSPORT. ALL INFORMATION WAS SHOWN, minus the right side of the photo copy. We went and asked the receptionist after discovering this if she photo copies all passports and she quickly said yes and hid some paperwork on the desk once we asked if she shredded them after or filed them. She said she filed them. The next day we talked to another receptionist and he pretended to not understand what we were saying and said they dont take pictures of passports. THIS IS A HUGE CONFIDENTIALITY ISSUE. Had we been someone else we could have stolen this persons identity. This hotel either does not have standard protocol for sensitive info or has a lack of care. I work with these forms for a living and never once have I given a photocopy of a passport to a random person. This is a security violation for any customer who goes to this hotel.
Taylor
Menginap 1 malam pada Sep 2025