Hotels near Memorial Hermann Southwest Hospital

"Great air conditioning. Lots of cockroaches in the room. Bathroom door had been kicked in and had splintered lock."

"Great clean room great staff amazing breakfast "

"My suit was large but needs major upgrades. They need to remove the carpet in the rooms and update everything. Ripped couches, the shower was stained, toilet flushes slow. Sink drains slow. Appliances are getting old but whatever. Even the balcony exterior looks old and needs updating. It wasn’t terrible but it wasn’t wow and it you like a luxury feel like me then this might not be the place for you. It’s mid lol if they update the heck out of it I’ll be back if not I’m parting ways. Staff was really good and so was house keeping but the owner really needs to invest in his property. Also why is there no Jacuzzi outside? Pool was a little dirty at the bottom and all the tanning chairs were torn up. "

"overall it was good hotel."

"Ok"

"Breakfast are good but staff are no good, rooms smells odor "

"Check-in was terrible. When I walked in, the man at the front desk was on a phone call. He looked up and barely acknowledged me before turning back to his phone call. When he finally hung up, he barely said anything to me. On paperwork, he pointed where I needed to initial and sign, and then didn't bother scooting it towards me. So I had to reach all the way across the counter to get the paperwork myself. He only gave me one room key, knowing there were two of us. After check-in was completed, he didn't tell me anything about the building, like elevator location, breakfast times or other amenities available. I had to ask where the elevator was. The lady I dealt with later (we were there 2 nights) was much more hospitable, but that man was terrible."

"Very clean and very nice "

"Friendly front desk staff "