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Reviews of The Victoria Hotel Melbourne

3.5 out of 5
The Victoria Hotel Melbourne
215 Little Collins Street, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 868 out of 1687 reviews" "
Rating 8 - Good. 619 out of 1687 reviews" "
Rating 6 - Okay. 129 out of 1687 reviews" "
Rating 4 - Poor. 48 out of 1687 reviews" "
Rating 2 - Terrible. 23 out of 1687 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, even had an upgrade to better, bigger room
Stayed 1 night in Apr 2024

4/10 Poor

farzin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
sheets and blankets are not cleaned.not a easy access to the room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they had an area where you can sit and relax in comfortable chairs and have a drink. Location was good for the theatre. Just a short walk to restaurants etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, able to check in early!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Nice rooms and great location
Stayed 4 nights in Apr 2024

8/10 Good

rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to shopping and food in the CBD. Hotel was clean and beds were comfortable. Staff were extremely friendly and accommodating. I will probably use the Victoria Hotel for my next stay.
Stayed 4 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ravikash Chandra

Liked: Cleanliness
Stayed 4 nights in Apr 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great spot; it’s easy walking distance to train and bus stations, entertainment, shopping, and lots of eating options. Street below was noisy and this could be easily heard from indoors, but otherwise no complaints about the location. The Wi-Fi wouldn’t connect in my room (top floor, end of hall) and staff were quick to find me a new room when I notified them.
Stayed 3 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Erin, Thank you for taking the time out to review our hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The blinds did not go all the way down so light came into the room at night. I also got bitten alive by, I’m guessing mosquitoes, on my legs at night even though no windows were ever open.
Stayed 2 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Michelle, Thank you for taking the time out to review our hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

6/10 Okay

Wenan

Stayed 1 night in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Wenan, Thank you for taking the time out to review our hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Robyn Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms weren’t big but comfortable. A shower cap would have been appreciated
Stayed 2 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Robyn Linda, Thank you for taking the time out to review our hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Murray

Travelled with partner
Centrally situated in the middle of Melbourne
Stayed 4 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Murray, Thank you for the great review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
No bar fridge. No hair dryer. Very ordinary
Stayed 1 night in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Robert,ALL our rooms have both. bar fridge located behind glass sliding door. hair dryer under basin.regards,reception.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victoria is a great place to stay in Melbourne it is clean friendly and close to shopping, theatres , restaurants and transport. It is so central.I always stay there when I’m in Melbourne .
Stayed 3 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Rosemary, Thank you for the great review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was compact but comfortable. Everything I required in small space. The location in Little Collins Street was convenient.
Stayed 1 night in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Russell, Thank you for taking the time out to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Ian, Thank you for taking the time out to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Nicole

Liked: Amenities
Best location in Melbourne!
Stayed 2 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Nicole,thanks for the nice review of our hotel. we hope to see you again. all the best.regards,reception.

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Wonderful customer service!
Stayed 3 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Alice,thanks for the great review of our hotel.regards,reception.

6/10 Okay

Judith

Travelled with family
Disliked: Staff & service, property conditions & facilities
Didn’t care for food prices, quality and restaurant closed on Monday. Location is great. Rooms dated and carpet appears dirty.
Stayed 4 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Judith,thanks for the review of our hotel.kind regards,reception.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here.
Stayed 1 night in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Jennifer,thanks for the great review of our hotel.kind regards,reception.

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location excellent hotel
Stayed 2 nights in Feb 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Brenton,thanks for the great review of our hotel.kind regards,reception.

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and good facilities
Stayed 2 nights in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Joshua,thanks for the nice review of our hotel.regards,reception.

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Convenient to our car rental. Enjoyed walking the area around there.
Stayed 1 night in Apr 2024
Response from The Team At The Vic on 23 Apr 2024
Dear Marlene,thanks for the review of our hotel. we hope to see you back.kind regards,reception.

10/10 Excellent

Xinyu

great
Stayed 4 nights in Mar 2024

10/10 Excellent

Robertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited a month ago and we loved it so we went again yesterday with my son who is on a visit. Great location to access many places and shops of interest. We also love using the gym while there :-). Great staff, always polite, nice and kind. We also like the food and have breakfast and dinner there too. Price is decent for the great package you get back. Won't be our last visit for sure. Thanks to the lovely staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been some years since my last stay at the Victoria Hotel and I was still very pleased with the quality you get at a reasonable price. Definitely one of my favourite places to stay during the Comedy Festival due to its close proximity to all the venues.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kuldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Mar 2024

4/10 Poor

Elaina

Stayed 3 nights in Mar 2024

10/10 Excellent

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 4 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, bed was nice and firm but pillows were too soft for my liking. Our floor also had half of the rooms down some steps and through a door which wasn’t great for accessibility. 4/5
Stayed 1 night in Mar 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and bathroom is spacious. Clean, excellent staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ruth, Parramatta

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, for me Very walkable - theatre, gardens, historical buildings and shopping.
Stayed 7 nights in Mar 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the room was fairly noisy with doors banging. The room was cleaned well but it was a little tired could due with fresh up, maybe a repaint. Over all we enjoyed our stay and the breakfast staff were very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024

8/10 Good

Wayne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yep all good and convenient to CBD. Just car parking is out of hand $
Stayed 1 night in Mar 2024

8/10 Good

Christopher, Swan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good spot, right in the heart of the city. Staff was not always available
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and if you don’t use housekeeping you get a $10.00 voucher for each day it’s not used 😁
Stayed 6 nights in Feb 2024

10/10 Excellent

Robertino

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay here even thiugh for just a night. Eniugh tobsay our 9byewr old son reckons "this is the life" 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

NELSON

Liked: Cleanliness, property conditions & facilities
Hhh

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024
Response from The Vic Team on 29 Feb 2024
Dear Mazen, Thank you for taking the time to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in the heritage rooms which were basic but comfortable. Location was excellent and very easy to get around with lots of options for dining and shopping.
Stayed 4 nights in Feb 2024
Response from The Vic Team on 20 Feb 2024
Dear Carla, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Arvin

Stayed 4 nights in Feb 2024