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Best Western Melbourne City

3.5 star property
Travelers can enjoy panoramic city views from the rooftop terrace or savor excellent food and drinks at Stubby restaurant, just steps from Crown Casino

Choose dates to view prices

Best Western Melbourne City, in the heart of Melbourne, blends comfort with charm. Relax on the rooftop terrace or browse the library. Enjoy delicious meals at Stubby restaurant. The staff is always available to assist with any needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service
The current price is RM262
RM288 total
includes taxes & fees
24 May - 25 May

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About this property

Best Western Melbourne City

  • Hotel near Melbourne Convention and Exhibition Centre
  • Located close to Crown Casino and Marvel Stadium, Best Western Melbourne City provides a rooftop terrace, a coffee shop/cafe and a library. The on-site restaurant, Stubby, offers breakfast, brunch, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • You'll also enjoy perks such as:
    • Cooked-to-order breakfast (surcharge), a front desk safe and a lift
    • Books, a TV in reception and a 24-hour front desk
    • Concierge services, luggage storage and tour/ticket information
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 114 individually furnished rooms feature perks such as air conditioning, in addition to amenities such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Heating and fans
    • Bathrooms with showers and free toiletries
    • 32-inch plasma TVs with satellite channels
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

This property is closed from 1 April 2027 to 31 July 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults and AUD 15 to 35 for children
  • Nearby parking fee: AUD 35 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 68932034202
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Melbourne City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Melbourne City?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Melbourne City on 24 May 2026 start from RM262, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Melbourne City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Melbourne City?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Best Western Melbourne City located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Marvel Stadium and Melbourne Central are also within 1 mi (2 km). Flagstaff Station is 16 minutes by foot and Melbourne Central Station is 22 minutes.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Amenities

9.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything I needed. Staff were friendly and I enjoyed the on-site bar and restaurant, the food was tasty.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, early check in, always stay there when in Melbourne
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy walk from southern cross station
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, amenities
Staff were amazing and location was perfect
Stayed 1 night in Jan 2026
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
Convenient location Good value for single traveller with basic but adequate facilities. Staff were very accommodating when I left my luggage on arriving early and it had been put in the room. 11am check out was a bonus.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Biyu

Liked: Cleanliness, staff & service, amenities
Easy check in. Clean room. Fair price. Good location. Very happy with my stay.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Maree

Liked: Cleanliness, staff & service
Staff were lovely and helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness
Room was exactly what you pay for and very clean. The staff were amazing, offering to store luggage before check in was available and also had them waiting in the room afterwards. Great location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dil

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

michael

Liked: Cleanliness, staff & service
Small fridges below standard, Small showers area, dated fittings in shower area ,good location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nadine Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless and the staff were so lovely
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Vary old ,door to bathroom didn’t work, nice outdoor space in our room. Laundry was good, staff were good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew Swann

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, great location, nice amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pradeep Reddy

Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing & the late checkout is handy. The location is so close to Southern Cross station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, amenities, property conditions & facilities
well situated clean and helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
room was great and the hotel is in a perfect area
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the welcoming gift. Staff acknowledged my previous stays and left a lovely note Next time I would like to receive a chair with back support please 🙂 Just so it’s easier to access the desk within the room
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Just what we needed.. clean & comfortable. The staff are very helpful & the hotel is close to trains / trams..
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
Yes the room was very clean and you have amazing friendly staff.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, very clean modern room, very conveniently located. Staff polite and friendly.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Friendly, clean and fast acting people
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly proffesional staff, nice cafe`bar on site . quiet room most of the time. Good house keeping , great location . Easy to get around , walk , tram , train .very easy check in even @"01.30 am.
Stayed 6 nights in Jan 2026