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Miyana Hotel

3.0 star property
Unwind with karaoke and dinner at this welcoming property, featuring rejuvenating spa treatments and attentive staff near attractions.

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Miyana Hotel blends modern comfort with international style. Guests start their day with a breakfast buffet, then enjoy spa services like massages and reflexology. The property offers practical amenities such as WiFi, a business center, and extended parking options.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 3000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 200000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Miyana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Miyana Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Miyana Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Miyana Hotel?

Checkout is at noon.

Does Miyana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000.00 per vehicle applies.

Where is Miyana Hotel located?

Situated in Medan, this spa hotel is within 6 miles (10 km) of Medan Mall, DeliPark Mall Medan and Museum of North Sumatra. Grand City Hall and Tjong A Fie's Mansion are also within 6 miles (10 km).

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Reviews

Reviews

6.8

7.6

Cleanliness

6.4

Location

6.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 6 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified

6/10 Okay

adrian

Disliked: Cleanliness, room comfort

substandard - needs to improve

Room was dirty - was not exec standard in anyway i know hotel wasnt expensive but being clean should be priority. I only stayed there as it was close to my meeting
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. Will book this hotel for next business trip.
Stayed 1 night in Dec 2017
Verified

8/10 Good

ANGGREYANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lumayan ok!!!
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort

Decent hotel for a fair price

Only booked because of proximity to the airport but it was still a 30-45 min taxi ride. Decent hotel for a fair price and breakfast had a good selection. Front desk was unable to help us get to Parapat via a taxi (not sure if it was a language barrier) but they kept pushing us to use their personal drivers. We ended up taking a taxi into Medan and figuring out transportation to Parapat there.
Verified

8/10 Good

Mallory

Liked: Cleanliness, staff & service

Very good value for money. Breakfast...very good.

Room did not have a window. Very quiet. Could not have massage due to Ramadan.
Verified

6/10 Okay

Kamto

Liked: Cleanliness

good

not too bad
Verified

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, room comfort

WARNING WARNING WARNING!!!

There were 5 in our group, two couples and a single. We booked 2 superior rooms, each with two double beds per room. Reception? Frozen fish. Only singles provided. First complaint, Ignored. 2nd complaint to Manager, zero comprehension that they can’t charge the price if not providing what’s paid for. Option he came up with, one couple move into room with double bed and provide extra single bed. Single bed ended up being a mattress they chucked on the floor Leaking aircon dripping onto a bag, soaked clothes. Mosquitos rife through the hotel, including rooms. Medium pitched, loud hum that commenced at 2am and went for 10 minutes a time, literally waking me from my sleep 4 ordered meals, took forever and kid sized. Some meals didn't arrive. Chicken nuggets and chips arrived 90mins. Mozzies everywhere Bar and kitchen staff totally disorganised and lazy. Manager doing everything menial. Have NEVER come across a complete schmozzle of a hotel that the Miyana is. Total lack of management structures, lack of training, staff who couldn't care less and it seemed a culture whereby the No1 is the Almighty Rupiah, No2 is the staff in importance with the customer a Very Distant 3rd. Just don't stay there! Chris (not Nathan)
Verified

8/10 Good

ALBERT

Liked: Cleanliness, property conditions & facilities, room comfort

Istirahat dengan Praktis

kami pilih hotel Miyana sebab dekat dengan lokasi Projek kami.
Verified

6/10 Okay

M

Liked: Cleanliness
Disliked: Staff & service

Small Hotel

Too expensive for the size of the room, the room had no window and the hotel had a very limited buffet breakfast.
Verified

6/10 Okay

Dougy

Liked: Cleanliness, staff & service

Excellent Transit

Perfect for overnighting in Medan, as extremely close to highway (route to/from airport) access. Anyone who has struggled through Medan's inner city congestion will appreciate this comment.
Verified

6/10 Okay

lc tan

Liked: Staff & service

Nice but too far to town

Need to improve for breakfast, lunch , dinner.. Should have more food Transport too far to town become going out also sky during night time
Verified

10/10 Excellent

etzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018