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JW Marriott Hotel Medan

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Luxury
5.0 star property
9.2

Wonderful

Serene luxury in Medan's oasis

A little oasis in Medan, this hotel boasts spacious rooms and a serene saline pool. Savour exquisite dining at the amazing steak house and rejuvenate at the excellent spa facilities.

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is RM316
RM382 total
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Deluxe

A hotel room with a large bed, a desk, two chairs, a television, and large windows offering a city view.

Executive Deluxe

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View

A hotel room with a large bed, a television, a desk with a chair, and a view of the ocean through the window.

Executive Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a television, a desk with a chair, and a view of the ocean through the window.

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed, City View

A hotel room with a large bed, a television, a desk with a chair, and a view of the ocean through the window.

Panoramic Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Executive Room, 2 Single Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a TV, a desk, and a view of the city.

Junior Suite, 1 King Bed, City View

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a view of a cityscape through large windows.

Presidential Suite, 1 King Bed

  • City view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ambassador Suite

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair. The room has large windows offering a city view.

Ambassador Suite

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Medan, JW Marriott Hotel Medan is in the city centre. Grand City Hall is a notable landmark, and travellers looking to shop may want to visit Medan Mall and Sun Plaza. Tjong A Fie's Mansion and University of North Sumatera are two other places to visit that come recommended. Visit our Medan travel guide
Map
Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111

What's nearby

  • DeliPark Mall Medan
    3 min walk - 0.3 km
  • Grand City Hall
    10 min walk - 0.9 km
  • Tjong A Fie's Mansion
    19 min walk - 1.6 km
  • Medan Mall
    6 min drive - 1.6 km
  • Sun Plaza
    7 min drive - 2.3 km

Getting around

  • Medan Station
    12 min walk
  • Medan (KNO-Kuala Namu Intl.)
    49 min drive

Restaurants

  • Taipan Restaurant
    5 min walk
  • Rumah Makan Sederhana
    2 min walk
  • Cafe De Palms
    6 min walk
  • Starbucks Reserve
    3 min walk
  • Nelayan Sari Laut
    5 min walk

About this property

JW Marriott Hotel Medan

  • Luxury hotel near Sun Plaza
  • Located close to Grand City Hall and Tjong A Fie's Mansion, JW Marriott Hotel Medan provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a deep-tissue massage, reflexology or a manicure/pedicure at Quan Spa by JW Marriott Medan, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour health club and a business centre.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
    • Meeting rooms, a front desk safe and a ballroom
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 287 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Rainfall showers, separate baths/showers and free toiletries
    • 55-inch LED TVs with satellite channels
    • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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8.0 out of 10, Very good, 179 reviews
The price is RM162
RM196 total
includes taxes & fees
22 Aug - 23 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Covered valet parking on site (IDR 225,000 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 288,000 for adults and IDR 144,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Jade Chinese Restaurant
  • Marriott Cafe
  • Marriott Gourmet
  • Prime Steak House

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in room
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 484000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 288000 for adults and from IDR 144000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 225000 per day
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 55110, 8120213071204

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Free in-room WiFi has a 10-device limit

Frequently asked questions

Does JW Marriott Hotel Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Hotel Medan?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Medan on 21 Aug 2026 start from RM316, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Medan?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Medan?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Medan?

Checkout is at noon.

Does JW Marriott Hotel Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is JW Marriott Hotel Medan located?

Located in Kesawan, this luxury hotel is within 1 mi (2 km) of Grand City Hall and Tjong A Fie's Mansion. Sun Plaza and Medan Mall are also within 2 mi (3 km). Medan Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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