Hotel Deli River
2.5 star property

Family-friendly hotel with 2 restaurants and free breakfast

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Deli River

Photo gallery for Hotel Deli River

Outdoor pool, pool umbrellas, pool loungers
View from property
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio
Terrace/patio

Overview of Hotel Deli River

9.4

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Parking included
  • Laundry
  • Restaurant

Where you'll be staying

Jl. Raya Namorambe 129, Medan, North Sumatra, 20356
  • Popular LocationGreat Mosque of Medan10 min drive
  • Popular LocationUniversity of North Sumatera11 min drive
  • Popular LocationSun Plaza12 min drive
  • AirportMedan (KNO-Kuala Namu Intl.)50 min drive
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Room options

Family Room

cleanliness

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Room, 1 Bedroom, Garden View

cleanliness

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 Single Futon

Honeymoon Suite, 1 Queen Bed

cleanliness

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Bedroom, Garden View

cleanliness

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Medan

Located in Medan, Hotel Deli River is in the historical district and on the riverwalk. Museum of North Sumatra and Rahmat International Wildlife Museum & Gallery are cultural highlights, and some of the area's attractions include Percut Waterpark and Hillpark Sibolangit. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Maimun Palace - 10 min drive
  • Great Mosque of Medan - 10 min drive
  • University of North Sumatera - 11 min drive
  • Medan Mall - 12 min drive
  • Sun Plaza - 12 min drive

Getting around

  • Lubukpakam Station - 28 min drive
  • Medan (KNO-Kuala Namu Intl.) - 48 min drive

Restaurants

  • Iwan Cafe - 18 min walk
  • Omlandia Dutch-Indies Restaurant - 2 min walk
  • Ayam Penyet Arum - 3 min drive
  • BPK Bandar Baru Deli Tua - 3 min drive
  • Kebas - 6 min drive

About this property

Hotel Deli River

Family-friendly hotel by the river
Take advantage of free continental breakfast, a free daily manager's reception and a rooftop terrace at Hotel Deli River. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Coffee/tea in reception, smoke-free property and tour/ticket information
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 22-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas and daily housekeeping

Languages

Dutch, English, French, German, Indonesian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 25 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fitness classes
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in hallways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Beaux Arts architecture
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 22-inch LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request
  • Room service

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must transfer via aeroplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 6
  • Valentine's Day (14 February) Gala Dinner per child: USD 00 (up to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per person (one-way)
  • Rollaway bed fee: USD 350000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Frequently asked questions

Does Hotel Deli River have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Deli River pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Deli River?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Deli River?

Check-in start time: 2:00 PM; check-in end time: 11 PM.

What time is check-out at Hotel Deli River?

Checkout is at 11:30 AM.

Does Hotel Deli River provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 24 per person applies.

Where is Hotel Deli River located?

Located on the riverwalk, this family-friendly hotel is within 9 mi (15 km) of Maimun Palace, Rahmat International Wildlife Museum & Gallery and Medan Mall. Sun Plaza and Plaza Medan Fair are also within 9 miles (15 km).

Hotel Deli River Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 72 reviews" "
Rating 8 - Good. 22 out of 72 reviews" "
Rating 6 - Okay. 3 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
Stayed 2 nights in Apr 2023

6/10 Okay

ruth

Travelled with family and small children
Liked: Cleanliness, staff & service
I booked 1 bedroom family suite and they gave me a studio. I am not happy for not getting what I paid. After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me. She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues. After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review. I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked. Beside issues with the room, I think they were happy with their stays.

10/10 Excellent

Mohd Zuhde Shah bin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Medan
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
Stayed 1 night in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool. Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape from Medan city
Stayed 1 night in Aug 2018

10/10 Excellent

Billy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing escape from the busy city!
Absolutely floored by our experience here. It was so relaxing to escape the urban madness of Medan and relax in a little oasis. The hotel grounds are surrounded by natural beauty, touched with historic European/Indonesian charm, and a perfect place for families. The staff was professional, kind, and the owners were fantastic people. Next time we are in Medan, we are coming back!
Stayed 1 night in Aug 2018