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Reviews of Madison 101 Hotel & Tower

3 out of 5
Madison 101 Hotel & Tower
1 Madison St. corner Aurora Blvd, New Manila, Quezon City

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 17 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 5 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

JEANNE

Travelled with family
Liked: Cleanliness
very clean place needs more prompt and efficient services : security/parking attendant, reception/ rooming assistance/ more key cards (only one given for at least 2 room in clients more variety of food poor parking
Stayed 1 night in Feb 2020
Response from Maddy on 10 Feb 2020
Good day, Ms. Jeanne. Thank you for taking time to give us a review. We will make sure to improve our services so you visit us again :)

4/10 Poor

James Patrick

Business traveller
Disliked: Staff & service
The staff I talked to over the phone was very unhelpful. I have explained to her my situation but still didn't give a consideration. My flight arrived at 10:30PM and was able to check-in by 12midnight. I was requesting to have a late check-out but was instead offered to pay for half the rate for a late check-out of 3PM. How ridiculous!!!
Stayed 1 night in Dec 2019
Response from Maddy on 3 Jan 2020
Hi Sir Patrick, we are truly saddened about what have you experienced with us. Allow us to investigate what happened to ensure the improvement of our services. Thank you for your feedback sir. We hope you can come back.

6/10 Okay

Pinky

Business traveller, Travelled with group
No bedroom slippers, i asked for it - front desk told me to wait for the delivery but no one came. The breakfast menu was very limited (no fruits) as well as the space/area (2nd floor) Wifi connection in the room was very poor - i called the front desk twice to report such, i was told that they would check, but until we checked out i was not able to connect to it. There was a lot of noise which is very audible esp during the night - no notice of whatsoever was given to the occupants/guests (9th floor)
Stayed 1 night in Nov 2019
Response from Maddy on 18 Nov 2019
Hi Ms. Pinky! Thank you for taking the time to give us a review. We are truly saddened about the experience you had with us. Please be assured that we will do all the necessary actions to improve our service. Again, thank you and have a nice day!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Maddy on 18 Nov 2019
Hi Raymond! Thank you for the rating you gave to us. We hope to see you next time!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I hope next time we stay , they will provide iron and also their towels are filthy
Stayed 1 night in Apr 2019
Response from Liz on 4 May 2019
Good day Ma'am/Sir. We thank you for the feedback and we apologize for any inconvenience this may caused. Hope you may visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent room for the price. Although, actual room looks different from the advertised pictures.
Stayed 1 night in Apr 2019
Response from Liz on 4 May 2019
Good day Ma'am/Sir.Thank you for giving us feedback, may you visit us again to try our other rooms.

10/10 Excellent

Kierwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was realllllllyyyy nice
Stayed 1 night in Mar 2019
Response from Maddy on 13 Mar 2019
Hi Kierwin! Thank you for giving us a great feedback :) We are looking forward to see you again in our Hotel!

4/10 Poor

CATHLEEN

Disliked: Property conditions & facilities
In need of remodeling
The hotel is on a major road so there is nearly 24 hours of honking horns and traffic noise. The bathroom had no towel racks and the shower was a light spray which never really got very warm. It would have been nice to have bedside table lamps as an option over the bright ceiling light fixture. There was only one light blanket on the bed and the floor was not carpeted. The breakfast was not worth the cost. The omelette was greasy and overcooked, the juice was made from a powder, and the toast was cold. We did appreciate that the bottled water in the room was free of charge, though!
Stayed 3 nights in Feb 2019
Response from Maddy on 4 Mar 2019
Good day, Ms. Cathleen! Your feedback is very much appreciated. Please be ensure that all the concerns you've been raised will be a point of improvement on our side. We are still hoping that you can visit us again and we will give you a better service. Thank you so much, Ms. Cathleen!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice, only the bed frame is not appealing to me because of the edges, it hurts my legs when getting up and sitting at the edges. No complimentary or disposable slippers.
Stayed 1 night in Feb 2019
Response from Liz on 26 Feb 2019
We thank you for the feedback and we apologize for any inconvenience this may caused. May you visit us again.

8/10 Good

ALVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Judy on 21 Feb 2019
Thank you for giving us feedback. May you visit us again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Very poor internet service. Friendly, helpful and hardworking staff
Stayed 10 nights in Jan 2019
Response from Judy on 28 Jan 2019
Good day, thank you for taking time to review our hotel. We will look into improving our internet service. Have a great week ahead.

2/10 Terrible

Mary Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I got but not what was advertised
Hotel was below standard of what I've come to expect of a 3.5-4 hotel rating. This was the first and last I would stay at this hotel.
Stayed 1 night in Dec 2018
Response from Judy on 28 Jan 2019
Good day Mary Jane, We are saddened to hear about your experience. We hope we can win back your trust. Nonetheless, thank you for spending time to review us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Centrally located. Staff are very helpful. Although some items like towels and blankets have to be paid extra
Stayed 2 nights in Nov 2018
Response from Maddy on 28 Nov 2018
Thank you for staying with us! We appreciate your review :) Hope to see you next time!

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good except the elevator service so much slow
Stayed 1 night in Jul 2018
Response from Maddy on 2 Aug 2018
Good day, Mr. Rogelio! Thank you for choosing Madison 101 Hotel + Tower. We are very grateful receiving a review from you. We are still in the process of improving our services especially our elevator. Please be assured that the next time you come by, we will serve you better. Thank you so much!

6/10 Okay

Maria Rentoria

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel should include soaps, shampoo, slippers. The basics.
Stayed 1 night in Feb 2018

10/10 Excellent

Albert, Saipan, Northern Mariana Islands

Liked: Cleanliness, staff & service
Very close to everything
Our blind fell down so its very bright inside the room during daytime, they dont fix it so i decided to move to the other room which is bigger than my old room. During night time you can hear people talking loud while they're walking and the restaurant everyday same menu especially breakfast.
Stayed 4 nights in Jan 2018

6/10 Okay

Glenn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
No frills, nothing special
Overall, there was nothing remarkable with our stay on this hotel, so there's nothing much I can say about that. There are a few things I can say about the bad stuff though. - Inconsistent housekeeping. Few times, towels were missing, toilet paper wasn't replaced and garbage wasn't collected. - Small cockroaches present! Say what you want about this, but to me, this indicates an issue with cleanliness. - Bathroom reeked of urine stench when we first got in, quite possibly related to the previous item above. It took a few attempts before they were able to clean it enough that the smell went away. - During our stay, some of the adjacent rooms were used to shoot some local television show. I understand this is well within the rights of the hotel for their facilities to be used as such, but this doesn't help if your other residents are looking for some peace and quiet. - Speaking of peace and quiet, there is a rhythmic thump sound that is prominent in the dead of the night. It's almost reminiscent of the sound Godzilla makes while walking. We never discovered what was making it, our theory is that it's related to the A/C system. It's also possible that the sound is there throughout the day and it's just drowned out by the normal ambient noise. In any case, it's very unsettling, to say the least.
Stayed 15 nights in Jun 2017

6/10 Okay

Felisa

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
A hotel close to Catholic church and mall.
We did not feel the comfort we expected from the description listed... scanty bathroom supplies. The hotel is so basic, just good for a night or two stay altho, valuables are safe because there's a vault.. The Recepttion staff were courteous, so withe guard and bell boys. But, the whole vicinity has a smell that comes from the sewer because the smell can be felt even in the mall area. The street noises can be heard in the room. ,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Very little English spoken here, but they are helpful. Location is only a five minute walk to the BTS sky train. Great quiet location! I enjoyed the deluxe king suite. I wish the couch were more comfortable, but overall excellent accommodations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money well spent
I and my family went here for Christmas 2016. Even though you wouldn't expect much from the facade, the actual hotel area is nice and clean. The staff was very friendly and I really can't complain about the service. We didn't get to see the roof or the pool because I think it was closed because of the holiday. Plus point: For a very affordable hotel, they give you more than enough electric sockets in the room than you need, instead of cramming just one extra socket behind the TV like others do. Where to improve: The WiFi only got decent speeds at around 12mn, although you might not need it that much because the area gets pretty good reception for mobile.

8/10 Good

Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was more than kind enough to let me check-in early --- thank you very much! The coffee shop was cozy too!

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
The room was smelly hence my low rating for Madison 101. Check in took a while, they did not give us a key card. They probably missed to do a lot of things because there was a film shooting while we were there + there were a lot of guests. No parking too. We had to do pay parking across. The bathroom was so smelly!!

6/10 Okay

M

Disliked: Staff & service, room comfort
never sleep they're construction
super noisy. there is no peacefull stay. they are having a under construction at loof deck. from early morning to 10:30pm never stop work and nothing to change even i was complain to reception.

8/10 Good

michelle, Antipolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to be back
It was a really great stay except the room that we got didnt have TV and I'm the kind of person who cant live without it. Anyway my kids love the bunk beds.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dropping by Q.C.
very late check out without a charge was great

10/10 Excellent

Patrice, Mandaluyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
very good for studies and reviews. good internet connection. accessible area. good room

10/10 Excellent

Sheina Marie, Bohol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay @ Madison 101 Hotel
It was a very nice and amazing experience staying at Madison 101 Hotel, everything was great.I would definitely recommend this hotel to my friends and relatives

4/10 Poor

Godfrey, Birmingham, England

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately a big thumbs down
I stayed for 10 nights with my fiancee, the hotel looked nice, fresh and clean. We stayed on the eighth floor, on entering the room it looked nice clean and tidy. From 7.00am every single morning othere was extraordinary loud drilling, banging and constuction noises from the rooms next door, opposite and above, the extremely loud noise continued non stop until after 1.00pm somtimes 3.00pm, we were very dissapointed by this because we really did not get much sleep and there was absolutely no chance of having a lie in until late. When the room was cleaned, everytime we would have to call reception for extra towels and water because they were only leaving enough for 1 person even though they knew the room was booked for two people. On one occasion my fiancee was in bed and i was taking a shower, the doorbell rang for house keeping, my fiancee called out to wait for a minute so she could get dressed but the doorbell rang for a second time and then the door was unlocked by the male house keeping employee, my fiancee managed to get to the door before it was fully opened and told the male house keeper to come back later, we were really not happy about the door being unlocked. There were no do not disturb signs to put on the door either. Overall we did not enjoy our stay which is a big shame because the problems we encountered could and should have easily been rectified, so a very big thumbs down from my fiancee and me.

8/10 Good

MICHAEL, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty straight forward.
Hotel was pretty straight forward. Ull get what you pay for. Nice interiors and close proximity to "OASIS" which is our main purpose of staying. Bed are comfy and toilet was nice!! Good value for money! Though we had some issues on our 2nd morning because of some drilling on the next room and that woke us up! But hey! Maybe ull got ur luck coz we were upgraded on a better room! Will definitely go back if we had a chance..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price I paid
Nice hotel, helpful staff. Close to LRT station. Did not like the smell in the room. Even from the 8th floor the noise from the streets was very loud.

10/10 Excellent

KEVIN D, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money,..very clean..
my Girlfriend & i stayed for 3 nights, very impressed with the friendly staff,also very impressed with condition of our room,.. very well kept, & very clean!..i doubt you'll find a better hotel, for twice the price...9/10. will definitely stay there on our next visit...
Response from Madison 101 Management on 31 Jan 2016
Greetings! Thank you for sharing your wonderful experience in our hotel. We are delighted to hear you enjoyed your stay at an affordable rate. See you again when you're back in Manila. Wishing you happy and safe travels.

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Response from Madison 101 Management on 31 Jan 2016
Mabuhay! We appreciate you taking time to rate us. Thank you and hope to welcome you again to our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本のビジネスホテル風
ホテルの外観、部屋はとても綺麗でした。また、地下一階には軽食ができる静かな喫茶店がある。 ホテルの反対側には小さいモールがあるため、日用品、食べ物などの買い出しにはとても良い。 Wi-Fiの接続は、予想通り良くない。 施設全体が禁煙のため、喫煙しない人には快適に過ごせる。 マイナーなホテルのためか、タクシー運転手の半数が住所を教えても分からないホテルだった。

8/10 Good

fummy, japan hyogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅 スーパー ATMが近くて便利
駅、スーパー、ATMが歩いて3、4分の場所にあり大変便利です。スタッフとは全て英語でのやりとりです。私のつたない英語でも皆さん笑顔で親切でした。到着時冷蔵庫を開けるとドリンクが十分に冷えておらず、接続を確認するとコンセントが外れていました。道路沿いの部屋だったせいか、明け方4時頃まで車の騒音が聞こえました。部屋はとても綺麗でした。前日に空港からホテルの送迎を希望すると断られましたが、当日現地到着後に送迎可能だとメールがあり少し困惑しました。もう少し早く返事を頂きたかったです。料金は片道1500ペソでクーポンタクシーの提示された値段よりは安いですが、マニラのタクシーの相場と比べると高めでした。16時頃に空港を出発したせいか、かなり渋滞しており1時間半かかりました。運転手さんはとても気さくな方でした。駅近のため次回はLRT MRTを利用して行こうと思います。

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
שירות מעולה צוות מעולה חדרים חדשים בקיצור מומלץ .מחיר מונית מונה צהובה משדה התעופה כ 300 פזו.

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff big room and new

10/10 Excellent

YoungKweon, 안양

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
마닐라에서 제일 맘에 들었던 호텔
사업차 다시 찾게 된 마닐라. 호텔에 대한 품질은 가격대비 성능 어느하나 부족함이 없습니다. 한번 머물러보시면 아실겁니다. 결코 후회하지 않습니다. 너무 깨끗하고 조용하고 시설이 너무 맘에 듭니다. 결코 싸구려같지 않습니다. 한가지 흠이 있다면 와이파이가 너무 느립니다. 와이파이는 못쓴다 생각하셔야 할겁니다. 그 외에 나머지는 여느 고급호텔 못지 않습니다. 절대추천입니다.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
별로
별로 이른아침부터 호텔벽 공사하느라 소음이엄청나고 생각보다 외진곳에있어서 주변도무섭습니다 시설은좋지만 주변환경이너무별로인곳!

10/10 Excellent

Sung Hwan, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel considering the cost to benefit!
Very clean rooms, friendly staff, pleasant stay more than expected. The only weakness is Hotel's location a little far from Manila downtown.