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Mandarin Oriental Ritz, Madrid

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Luxury
5.0 star property
9.8

Exceptional

Romantic escape with serene garden views

Magical ambiance envelops you as you explore nearby museums and unwind in the serene garden cafe. Delight in the spa, relaxing pool, and romantic touches like Champagne and white rose petals on your bed.

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
The current price is RM2,598
RM2,857 total
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Twin Room

A bed with white linens and a single beige pillow, a black textured headboard, and a gold pendant light.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, two bedside lamps, a nightstand with a clock, and a vase with flowers.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe King Room

A four-poster bed with a dark headboard, a bedside table with a lamp, a chair, and a desk with a lamp.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A grand building with ornate black gates, a central entrance, and a well-maintained garden.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A grand lobby with a large white reception desk, ornate ceiling decorations, and classical architecture.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A four-poster bed with white linens, a beige sofa, a round coffee table with books and flowers, and a small side table with a lamp and a book.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite (Junior)

A hotel room with a large bed, a sofa, a desk with a computer, a TV, and a dining table with food and drinks.

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Palm Court)

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Suite (Palm Court)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Park)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite (Park)

  • Park view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Prado)

A spacious bedroom with a large bed, a sitting area with a chair and table, and a view of the outdoors through a window.

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Turret)

A luxurious living room with a round table, elegant chairs, and a chandelier.

Suite (Turret)

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Ritz)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Ritz)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Suite

A spacious bedroom with a large bed, a nightstand, a reading lamp, and a view of the outdoors.

Mandarin, Suite

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A spacious hotel room with a large bed, a sitting area with a table and chairs, and a view of the outdoors through large windows.

Presidential Suite

  • City view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A grand building with ornate black gates, a central entrance, and a well-maintained garden.

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A decorative lantern with a lid and a plate with a pastry.

Deluxe Twin Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Twin Room

A grand lobby with a large white reception desk, ornate ceiling decorations, and classical architecture.

Mandarin, Twin Room

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Accessible

A well-appointed bedroom with a large bed, bedside tables, a bench, and a view of the outdoors.

Superior Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with two beds, a sitting area, a dining table, and a view of the city.

Deluxe Twin Room, Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Prado View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Room, 1 King Bed (Prado View)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Prado View)

A hotel room with a bed, a chair, a table with a lamp, a picture on the wall, and a window with curtains.

Deluxe Twin Room (Prado View)

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • Free wired internet

View all photos for Three Bedroom Grand Suite

A luxurious living room with a round table, elegant chairs, and a chandelier.

Three Bedroom Grand Suite

  • City view
  • 163 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Single Beds and 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, King)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, King)

  • City view
  • 115 sq m
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, Twin)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, Twin)

  • City view
  • 115 sq m
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Turret)

A luxurious living room with a round table, elegant chairs, and a chandelier.

Suite, 2 Bedrooms (Turret)

  • City view
  • 125 sq m
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
  • Free wired internet

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About the area

Located in Jerónimos, a neighbourhood in Madrid, Mandarin Oriental Ritz, Madrid is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • A historic building with classical architecture, a well-maintained lawn, and a statue.
    National Prado Museum
    3 min walk - 0.3 km
  • An art gallery with a large classical painting on the left wall and several smaller framed artworks on the right.
    Thyssen-Bornemisza National Museum
    3 min walk - 0.3 km
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    5 min walk - 0.4 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    5 min walk - 0.5 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.7 km

Getting around

  • Banco de Espana Station
    6 min walk
  • Madrid Recoletos Station
    12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Restaurants

  • Café Prado
    5 min walk
  • Starbucks
    3 min walk
  • Ritz Garden
    1 min walk
  • VIPS
    4 min walk
  • Faborit
    4 min walk

About this property

Mandarin Oriental Ritz, Madrid

  • Luxury boutique hotel in the business district
  • Located close to Gran Via and El Retiro Park, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe and a garden. Indulge in a facial, a body treatment and a body wrap at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free valet parking, plus self-parking (surcharge)
    • Limo/town car service, full breakfast (surcharge) and bike hire
    • Express check-out, express check-in and supervised childcare (surcharge)
  • Room features
  • All 153 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with children's dressing gowns and free toiletries
    • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Uncovered parking on site (EUR 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 62 for adults and EUR 35 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champagne Bar
  • Gastronomic restaurant
  • Palm Court
  • The Ritz Bar
  • The Ritz Garden

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 132.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately EUR 62 for adults and from EUR 35 for children
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self-parking fee: EUR 30 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on 19 Aug 2026 start from RM2,598, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Mandarin Oriental Ritz, Madrid?

Valet parking is free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Checkout is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 215 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Paseo del Prado and National Prado Museum. El Retiro Park and Gran Via are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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