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Hotel Cisneros

3.0 star property

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Photo gallery for Hotel Cisneros

1 bedroom, in-room safe, desk, blackout curtains
Bathroom
In-room dining
1 bedroom, in-room safe, desk, blackout curtains
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is RM367
RM404 total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double or 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

1 bedroom, in-room safe, desk, blackout curtains

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (Cama extra)

1 bedroom, in-room safe, desk, blackout curtains

Double Room (Cama extra)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Private bathroom
Cable channels
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803

What's nearby

  • University of Alcala - 16 min walk - 1.4 km
  • Cervantes Birthplace Museum - 16 min walk - 1.4 km
  • Plaza Cervantes - 18 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.7 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.6 km

Getting around

  • Alcala de Henares La Garena Station - 6 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Cervecería el Portón - ‬13 min walk
  • ‪Cafetería Puerta de Alcalá - ‬12 min walk
  • ‪El Gato de Tres Patas - ‬9 min walk
  • ‪Bar Carolina - ‬11 min walk
  • ‪Telepizza - ‬7 min walk

About this property

Hotel Cisneros

Hotel in the historical district
Consider a stay at Hotel Cisneros and take advantage of a terrace, laundry facilities and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Self-parking (surcharge), a 24-hour front desk and a lift
  • Concierge services, a front desk safe and a TV in reception
  • 1 meeting room, smoke-free property and a banquet hall
Room features
All guest rooms at Hotel Cisneros offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Plasma TVs with cable channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Is Hotel Cisneros pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cisneros?

As of 26 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Cisneros on 29 Jun 2025 start from RM 367.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cisneros?

Self-parking is available for EUR 12.00 per night.

What time is check-in at Hotel Cisneros?

Check-in start time: noon; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Cisneros?

Checkout is at 11:00 AM.

Where is Hotel Cisneros located?

Situated in the historical district, this hotel is within a 15-minute walk of Antiguo Hospital de Santa María la Rica, Casa de la Entrevista and Magisterial Cathedral of Saints Justo and Pastor. Puerta de Madrid and Cervantes Birthplace Museum are also within 1 mile (2 km). Alcalá de Henares Station is 26 minutes by foot.

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Hotel Cisneros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 101 reviews
Rating 8 - Good. 53 out of 101 reviews
Rating 6 - Okay. 13 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10

Agradable
Stayed 1 night in Oct 2023

8/10

Stayed 1 night in Jan 2025

6/10

Correcto. Sin mas.
Stayed 1 night in Jan 2025

8/10

Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

8/10

Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jul 2024

8/10

Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Stayed 1 night in Jul 2024

10/10

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Stayed 1 night in May 2024

10/10

Ha estado bien en general.
Stayed 3 nights in Feb 2024

8/10

Stayed 2 nights in Jan 2024

8/10

Buena relación calidad precio, alrededores solitarios.
Stayed 1 night in Oct 2023

10/10

Stayed 1 night in Sep 2023

8/10

Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Stayed 1 night in Jul 2023

8/10

Stayed 1 night in Oct 2022

8/10

El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Stayed 1 night in Feb 2022

10/10

Muy bien todo
Stayed 2 nights in Jun 2021

8/10

Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Stayed 1 night in Nov 2020

8/10

Últimamente casi todos los fines de semana voy a este hotel. El checking siempre es rápido y cómodo. La habitación siempre está en un estado perfecto. Aunque esta vez la tv no funcionaba. No dijimos nada, porque llegamos por la noche, pero echamos de menos ver la tv un rato antes de dormir. Aún así, seguiremos repitiendo, ya que ha sido algo puntual
Stayed 1 night in Oct 2020

10/10

La limpieza de la habitación era perfecta, así como el tamaño. La TV tenía conexión USB, eso nos gustó mucho para poder ver pelis que llevábamos en USB. El baño está muy bien, así como una ducha bastante amplia. Teníamos una habitación con terraza que estaba muy bien. La cama era cómoda, pero para mi gusto personal la almohada era muy blanda, pero se compensaba poniendo unos de los cojines. La única pega era que teníamos unos vecinos muy “ruidosos”
Stayed 1 night in Oct 2020

8/10

Stayed 2 nights in Sep 2020

6/10

Stayed 1 night in Oct 2019

8/10

Stayed 4 nights in Jul 2019

8/10

Stayed 2 nights in Jul 2019

10/10

Stayed 7 nights in Jun 2019