Hostal New go Inn, just off Gran Via in central Madrid, offers travelers a convenient base with in-room WiFi. The helpful staff guides visitors to nearby attractions like Puerta del Sol and the renowned Prado Museum, all within walking distance through vibrant city streets.
Located in Madrid Centro, a neighbourhood in Madrid, Hostal New go Inn is in a shopping district. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
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Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
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Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Hostal New go Madrid
Hostal New go Inn Madrid
Hostal New go Inn Pension
Hostal New go Inn Pension Madrid
Frequently asked questions
Is Hostal New go Inn pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hostal New go Inn?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hostal New go Inn on 5 Apr 2026 start from RM612, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hostal New go Inn?
This property doesn't offer parking.
What time is check-in at Hostal New go Inn?
Check-in start time: 2 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Hostal New go Inn?
Checkout is at 11:00 AM.
Where is Hostal New go Inn located?
Located in Madrid Centro, this pension is steps away from Calle de Alcalá and Gran Via. Puerta del Sol and Prado Museum are also within 15 minutes. Chueca Station is only a 4-minute walk and Banco de Espana Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hostal New go Inn Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 115 out of 247 reviews
10 - Excellent
115
Rating 8 - Good. 94 out of 247 reviews
8 - Good
94
Rating 6 - Okay. 21 out of 247 reviews
6 - Okay
21
Rating 4 - Poor. 9 out of 247 reviews
4 - Poor
9
Rating 2 - Terrible. 8 out of 247 reviews
2 - Terrible
8
Reviews
8/10 Good
Shelvy
18 Nov 2025
Liked: Cleanliness, staff & service
Staff was very nice and friendly, the place is really well located, building is old but you’ll have what you need for a fair piece.
Carolina at the front desk is such a sweet beautiful woman very kind very clean and an amazing location close to the bus stop to the airport I will definitely book again on my next stay !
I accidentally lost something and was very worried, but the staff were incredibly kind and helpful.
They made calls to different places for me and also comforted me when I was upset.
I’m really grateful for their support — thank you so much!
It is smack right in the centre of everything - subway, bus stops, restaurants, shopping, tourist areas, entertainment district, Parque El Retiro, the Prado museum, etc.all within walking distance. Taxis can be flagged a few steps away from your room. Even Puerta de Atocha is closeby. The room is clean and I have a bonus of an en suite bathroom all to myself. Muy perfecto!
For the price offered, perfectly acceptable standard of accomodation. Bed was comfortable, had no issues with the ‘shared’ bathroom. Very worthwhile experience!
Super clean! Central location! Cross the hostel is a super nice organic Restaurnat with good meals and amazing waiter. Easy to take bus directly to airport,
Perfect place to stay near puerto del sol by walking 5 min. It was also very clean. The staff was very kind and helpful. You can leave your luggage after check out.
Unfortunately the walls were thin so you can hear all the noise of the others. But you can use earplugs.
I would not recommend anyone to book the single room. There was no window (which was not advertised) so there was no natural light at all. However, it did have a large hole in the wall, looking out onto the internal staircase. There was a metal grill over the hole, so it was secure, but it was completely open to all the noise of people coming and going at all times of the day and night, the banging of the front door, people going up and down the stairs, right outside the room. Also, during the night, every time someone used the light for the stairs, it lit up the bedroom, because all that covered the hole was a piece of paper. So if the noise doesn't wake you, the lighting up of your room will. Also there was no soundproofing at all, so everything could be heard inside the hotel too, including everyone's conversations, people in the bathroom, everything. It was impossible to sleep and the room was actually depressing.The staff were nice and the location is good, but no way does that make up for the very negative things about this stay. I recommend to avoid.
Really friendly reception, and the 2nd day offered me a bigger better room after the other person checked out. Great location & great experience. Only downside was noise from the street and with no air conditioning it was really hot in the summer.
New Go Inn was located in a very friendly neighborhood and made it easily accessible to the Gran Via and all of the main tourist sites.
I must also commend the workers and the comfortability of the place as well as the welcoming environment toward lgbtq people. Definitely recommend this hostal for all travelers to Madrid.
The room was spotless, bed was neat, sheets and towels were fresh. Bathroom was in immaculate condition.
Manuel
Stayed 1 night in Sep 2022
2/10 Terrible
Vannessa Hang Yi
8 Nov 2025
Disliked: Cleanliness, amenities
THE EXPERIENCE WAS REALLY UNPLEASANT. I booked a single room with shared bathroom. There were 2 bathrooms, one with hot water and another one without. Everyone would choose the one with hot water for showering, so do I. But I realised they locked that bathroom. I thought someone was inside so I decided to delay showering the next morning but it was still locked. Then I knew they locked the room instead of it being occupied. At the end I did not shower, I was so greasy! SO NASTY I don't understand why did that happen it is just UNACCEPTABLE. This service is so basic.