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Hostal Helena 2

2.0 star property
Hostal in Madrid, steps from Gran Via

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Photo gallery for Hostal Helena 2

Dining
Combined shower/bathtub, towels
Memory-foam beds, free WiFi
View from room
View from property

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, Private Bathroom

View from room

Basic Double Room, Private Bathroom

Highlights

TV
Memory foam bed
Private bathroom
Shower/bath combination
Digital channels
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room, Private Bathroom

Memory-foam beds, free WiFi

Basic Triple Room, Private Bathroom

Highlights

TV
Memory foam bed
Private bathroom
Shower/bath combination
Digital channels
  • 9 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Quadruple Room, Private Bathroom

Memory-foam beds, free WiFi

Basic Quadruple Room, Private Bathroom

Highlights

TV
Memory foam bed
Private bathroom
Shower/bath combination
Digital channels
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Private Bathroom

Memory-foam beds, free WiFi

Family Room, Multiple Beds, Private Bathroom

Highlights

TV
Memory foam bed
Private bathroom
Shower/bath combination
Digital channels
  • 15 sq m
  • Sleeps 5
  • 5 Single Beds

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About the area

Map
Gran Via, 44 - 2nd izq, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 16 min walk - 1.4 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬1 min walk

About this property

Hostal Helena 2

Hostal near Gran Via
Close to Puerta del Sol and Plaza Mayor, Hostal Helena 2 has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Airport drop-off service (surcharge), smoke-free property and luggage storage
Room features
All guest rooms at Hostal Helena 2 have amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • 19-inch TVs with digital channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night); reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch TV with digital channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 30.00 per vehicle
  • Nearby parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Helena 2 Hostal
Hostal Helena 2
Hostal Helena 2 Madrid
Helena 2 Madrid
Helena 2
Hostal Helena 2 Hostal
Hostal Helena 2 Madrid
Hostal Helena 2 Hostal Madrid

Frequently asked questions

Is Hostal Helena 2 pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal Helena 2?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hostal Helena 2?

Checkout is at 11:30 AM.

Does Hostal Helena 2 provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 30.00 per vehicle applies.

Where is Hostal Helena 2 located?

Located in Madrid Centro, this hostal is steps away from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

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Hostal Helena 2 Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 132 reviews
Rating 8 - Good. 38 out of 132 reviews
Rating 6 - Okay. 43 out of 132 reviews
Rating 4 - Poor. 17 out of 132 reviews
Rating 2 - Terrible. 20 out of 132 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor y por lo que siempre la escogeré en su locación, Inmejorable, frente a la plaza de Callao y a dos minutos caminando hacia Sol y 5 de plaza Mayor. En si la posada es muy limpia y tranquila con mucha variedad de tamaños de habitación, lo único es que en ese mismo edificio cada piso es una posada diferente y en los pisos superiores se siente algo de ruido, igual allá se va a ir a dormir y a salir temprano.
Stayed 2 nights in Nov 2019

2/10 Terrible

mario orlando ramon

Disliked: Staff & service, property conditions & facilities, room comfort

Poco tiempo el que estuvimos pero auficiente para

Estuve una noche y el lugar era muy pobre. El ascensor era uns lucha poder conseguirlo. Hsbia en el mismo edificio 5 hostales, imaginense como era el desfile de gente con 1 ascensor para 4 personas. Muy deprimente, salvo la ubicacion excelente
Stayed 1 night in Oct 2019

8/10 Good

ortiz

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

No primeiro periodo 8a 10 foi muito bom, no segundo 20 a 23 nos deram um quarto com duas camas de solteiro, mas disse o recepcionista que foi erro meu na reserva. Dai ficamos em cama de solteiro. Nao era como o de casal mas tinha ar ecompensou mesmo assim.
Stayed 3 nights in Aug 2019

6/10 Okay

Thomas

Disliked: Room comfort
Stayed 6 nights in Jul 2019

8/10 Good

Marcela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

sebastien

Disliked: Cleanliness, property conditions & facilities, room comfort

hotel tres mediocre

hôtel tres mediocre et mal entretenu
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Trato excelente,es la segunda ves q voy y volveré!!
Stayed 1 night in Jun 2019

2/10 Terrible

Nassir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Precio calidad excelente por la ubicación
Stayed 4 nights in Apr 2019

10/10 Excellent

Mohamed Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien la habitación muy limpia y amplia la vista fabulosa desde la terraza
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are in an excellent shopping street. the metro take you one block away from the other, sometimes is best to walk. In this property you have a kitchen, so I recommend go to El Corte Ingles grab stuff to eat and enjoy. I adored the location. Staff very friendly.
Stayed 2 nights in Jan 2019

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo, limpio y bien situado. Volveremos por aqui
Stayed 1 night in Jan 2019

6/10 Okay

Silviya

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Keila

Hostal muito bem localizado! Limpo e espaçoso! Fiz check in tardio e não tive problema nenhum. Fui mto bem recebida
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Csaba

Liked: Staff & service
Stayed 4 nights in Oct 2018

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, room comfort
Muy bien ubicado
Stayed 1 night in Jul 2018

10/10 Excellent

Rene, Niagara Falls NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

La experiencia en este hostal fue exelente. Empesando desde la ubicacion, esta en un punto estratejico perfecto todo esta cerca. Todos los Empleados son los mejores la limpieza es muy limpio
Stayed 6 nights in Jun 2018

8/10 Good

DORA

Disliked: Room comfort
Solicitamos habitación doble con 1 cama matrimonial y nos dieron 2 camas sencillas.
Stayed 2 nights in Jun 2018

8/10 Good

Trisha M

Liked: Cleanliness

Adequate for a night

Hostal Helena 2 is in a building with many other hostals. It is somewhat confusing to find. (It's on the 2nd level). The person working reception wasn't very friendly, but checked us in in a somewhat timely fashion. The room had 3 twin beds. Mine was decently comfortable, but the other two were uncomfortable. The bathroom has a toilet and urinal. There is a small square shower that had good pressure. Overall, for one night, it was adequate. For a longer stay, I would stay somewhere with a bit more comfort. The elevator takes forever, just so you know. The location is perfect for getting out onto Gran Via and exploring a bit of the city. Plenty of chain restaurants nearby, and fun tapas bars on the side streets around the hotel.
Stayed 1 night in Jun 2018

4/10 Poor

flor, buenos aires

Disliked: Property conditions & facilities, room comfort

Céntrico pero nada mas

El sosten del duchador estaba roto, teníamos que agarrar el duchador con la mano y apoyarlo en el piso. El baño muy pequeño, en el inodoro debías sentarte de costado. La habitación fría porque la ventana no cerraba bien. Quisimos pedir agua caliente para el termo y solo nos ofrecieron un dispenser que te daba dos vacitos de agua caliente por 0,50 euros. Y, si bien no es la culpa del hostel, había al lado un edificio en construcción que comenzaban a trabajar desde las 8am. Lo único positivo es la ubicación.
Stayed 2 nights in Mar 2018

10/10 Excellent

Melania, Islas Canarias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breve

Fui por una noche, pero es un lugar muy céntrico. Las habitaciones son confortables.
Stayed 1 night in Mar 2018

4/10 Poor

amaia, la rioja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico, limpio, barato y amable

Céntrico, limpio, barato y amable. Nos facilitaron taxi desde el hostal
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização

A localização é a melhor parte!! O hostel está perto de tudo, com metro na porta!! Todas as lojas são perto. Quarto muito grande, simples, mas limpo. Banheiro limpo. Pegamos um quarto para 4 pessoas, com banheiro privativo. Indico muito, para quem quer um lugar, para tomar banho e ter uma boa noite de sono, que só vai ao hotel para isso, o valor do pensa demais. Pagamos 44,00 euros a diária, para 04 adultos!!
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2018