Travelers find a stylish retreat in Madrid's center, where bike rentals make city exploration effortless and major attractions wait just beyond the doorstep
Eurostars Madrid Gran Vía sits at the heart of Spain's capital, offering convenient access to the Royal Palace and Plaza Mayor. Guests can borrow bikes to discover the city's vibrant streets, then return for practical amenities like dry cleaning and laundry services.
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in.
This property does not accept EUR 200 and EUR 500 bank notes.
Guests must contact the property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
Self-parking fee: EUR 23 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Frequently asked questions
Is Eurostars Madrid Gran Vía pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Eurostars Madrid Gran Vía?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Eurostars Madrid Gran Vía on 22 Jun 2026 start from RM753, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Eurostars Madrid Gran Vía?
Self-parking is available for EUR 23 per day.
What time is check-in at Eurostars Madrid Gran Vía?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM.
What time is check-out at Eurostars Madrid Gran Vía?
Checkout is at noon.
Where is Eurostars Madrid Gran Vía located?
Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Royal Palace of Madrid and San Miguel Market. Plaza Mayor and Puerta del Sol are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff are very friendly. The property was very clean as well as rooms. The surrounding area is very walkable and accessibility is great as is very close to the main streets, do recommend.
The stay was great. The staff is super friendly, the location is unbeatable, safe and close to Gran Via and the metro station. The AC isn’t as cold as it should be and you can’t play with the settings and the photos said it has a patio but it doesn’t.
The room we have checked into had a terrible smell of sewage so we requested a change. The next room we're changed to had the same issue and this time the air conditioning wasn't working properly in the sweltering heat. We requested a change of room the second time and it was the same issue and at this point we were exhausted and tired.
The receptionists were abysmal and their excuse for the pungent smell was the room wasn't cleaned properly and that, we could have waited for a second clean instead of requesting a room change. Not worth the charge of a motel!
AVOID! AVOID! AVOID!
Nos sentimos muy bien atendidos, el personal muy amable y servicial. La habitacion comoda y limpia, con vista a la calle. disfrutamos la estadia y la cercania a los lugares. Muy bien ubicado. El desayuno variado y buen sabor. Gracias!
Un hotel cerca de la zona comercial y lugares turísticos muy importantes de Madrid, muy bien ubicada, personal atento, lugar muy limpio y un desayuno muy completo para cumplir diversos gustos. Solo los alrededores del hotel algo sucios.
Excelente opción , la calle es muy segura , está junto a una central de policía y a espaldas de gran vía , fácil acceso y las instalaciones muy adecuadas