Close to El Retiro Park, Eric Vökel Boutique Apartments - Atocha Suites offers a tranquil retreat with an outdoor pool and spa tub. Relax on the sun-drenched terrace or take advantage of concierge services and multilingual staff; previous guests have praised the helpful team. With in-room WiFi, luggage storage, express check-in/out, tour/ticket assistance awaits.
Located in Arganzuela, a neighbourhood in Madrid, Eric Vökel Boutique Apartments - Atocha Suites is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
An outdoor pool, a hot tub and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, express check-in and express check-out are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Housekeeping is available on request.
Eric Vökel Boutique Apartments - Atocha Suites offers 23 accommodations with washers/dryers and laptop-compatible safes. This accommodation has separate sitting areas and includes desks and dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
23 units
6 floors
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Self-parking fee: EUR 20 per day
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Eric Vökel Atocha Suites
Eric Vökel Boutique Apartments Atocha Suites Apartment
Eric Vökel Boutique Apartments Atocha Suites
Eric Vökel Boutique Apartments Atocha Suites
Eric Vökel Boutique Apartments - Atocha Suites Madrid
Eric Vökel Boutique Apartments - Atocha Suites Aparthotel
Eric Vökel Boutique Apartments - Atocha Suites Aparthotel Madrid
Frequently asked questions
Does Eric Vökel Boutique Apartments - Atocha Suites have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Eric Vökel Boutique Apartments - Atocha Suites?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Eric Vökel Boutique Apartments - Atocha Suites on 16 Mar 2026 start from RM566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Eric Vökel Boutique Apartments - Atocha Suites pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Eric Vökel Boutique Apartments - Atocha Suites?
Self-parking is available for EUR 20 per day.
What time is check-in at Eric Vökel Boutique Apartments - Atocha Suites?
Check-in begins at 3:00 PM.
What time is check-out at Eric Vökel Boutique Apartments - Atocha Suites?
Checkout is at 11:00 AM.
Where is Eric Vökel Boutique Apartments - Atocha Suites located?
Located in Arganzuela, this aparthotel is within a 10-minute walk of Plaza del Emperador Carlos V and Museo Nacional Centro de Arte Reina Sofía. Prado Museum and El Retiro Park are also within 1 mile (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Eric Vökel Boutique Apartments - Atocha Suites Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Location
9.0
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 813 out of 1236 reviews
10 - Excellent
813
Rating 8 - Good. 320 out of 1236 reviews
8 - Good
320
Rating 6 - Okay. 65 out of 1236 reviews
6 - Okay
65
Rating 4 - Poor. 24 out of 1236 reviews
4 - Poor
24
Rating 2 - Terrible. 14 out of 1236 reviews
2 - Terrible
14
Reviews
10/10 Excellent
Cayla
2 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. I would stay again.
Cayla
Stayed 6 nights in Dec 2025
10/10 Excellent
Carlos
30 Nov 2025
Super comfortable apartment, clean, convenient location.
Carlos
Stayed 1 night in Nov 2025
10/10 Excellent
Gabriel
17 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable for a family of four with a 1 year old.
Gabriel
Stayed 1 night in Dec 2025
10/10 Excellent
Martin
9 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable. Staff very collaborative and always prompt for answering questions.
Great location. Closer to turistic attractions and transportation
Martin
Stayed 5 nights in Nov 2025
10/10 Excellent
Christine
26 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property and the staff are amazingly accommodating.
Christine
Stayed 5 nights in Aug 2025
10/10 Excellent
Alexander
14 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Everything was clean and working. Staff was super friendly!
Alexander
Stayed 1 night in Oct 2025
10/10 Excellent
Ashani
8 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, spacious apartments with all the necessary facilities, would highly recommend.
Ashani
Stayed 1 night in Oct 2025
10/10 Excellent
Graeme
26 Oct 2025
Liked: Cleanliness, room comfort, communication
Great setup, comfy bed, well appointed kitchen, bedroom and bathroom
Graeme
Stayed 1 night in Oct 2025
8/10 Good
Owen
16 Oct 2025
Liked: Cleanliness, room comfort
Nice clean apartment. Bed was comfortable. Check in and out was easy and well situated
Great location, spacious, close to public transport.
Rui
Stayed 7 nights in Aug 2025
10/10 Excellent
jody
1 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, perfect location near the train station. Loved the comforts of home.
jody
Stayed 2 nights in Sep 2025
10/10 Excellent
Andrew
9 Sept 2025
Liked: Cleanliness, room comfort, communication
Great stay, definitely reccommend.
Really easy check in by the machine in the lobby, lovely room with a super terrace. Bed was very comfortable, seating area great and bathroom had everything we needed. Staff that we met were all friendly and helpful. Photos were, in the main, accurate although the pool area maybe looks a little more spacious than in reality - not a problem for us as we had such a great terrace 😊
Andrew
Stayed 4 nights in Sep 2025
10/10 Excellent
Tania
31 May 2025
Liked: Cleanliness, room comfort, communication
Everything was great! Location was perfect. I really enjoyed my stay and will be back.
Tania
Stayed 4 nights in May 2025
8/10 Good
Hong
7 Nov 2025
Liked: Cleanliness, amenities, communication
The place is clean, tastefully decorated, and is close to metro and major museums. There are 2 grocery stores nearby. With a pull-out sofa, it is quite tight for 4 guests. Kitchen is well equipped. Please have bigger garbage cans in the kitchen. Overall, we enjoyed our stay. Thank you for hosting us
Hong
Stayed 3 nights in Oct 2025
10/10 Excellent
Verified traveller
31 Aug 2025
Liked: Cleanliness, room comfort, communication
Good location close to Atocha–Almudena station and metro line 3. Good service provided. The apartment is cleaning and functional. Excellent.
Verified traveller
Stayed 2 nights in Aug 2025
10/10 Excellent
Ana
2 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, nice staff, clean and comfortable
Ana
Stayed 2 nights in Jun 2024
8/10 Good
Theodore and Cindy
24 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
In between hotel and hostel. They have an efficient staff from 9-5, and you can call a number if there is a problem after hours.
Rooms clean and modern vibe. Complete amenities inside room. We would return.
Theodore and Cindy
Stayed 3 nights in Sep 2025
10/10 Excellent
Sandy
26 Dec 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient location accesible to the museums, restaurants etc.
A spacious room with a terrace, clothes drying and ironing, and a comfortable bedroom.
Aya
Stayed 2 nights in Jun 2025
10/10 Excellent
Amy
23 Jun 2025
Liked: Cleanliness, room comfort, communication
Clean & convenient place to stay
We stayed at a 2 bdrm 2 bath apartment for the family of 4. The apartment is spacious and clean. The check-in staff was very helpful and nice. It's a short walk about 10min or less to Atocha train station, and a small supermarket right across the street is convenient for grocery shopping during our stay.
Amy
Stayed 2 nights in Jun 2025
6/10 Okay
Bengt
7 Oct 2025
Liked: Property conditions & facilities, communication
Could do with a bit of loving care, particularly with regard to the terrace. No parasol and a bit worn. Otherwise great location and very friendly staff.
Bengt
Stayed 9 nights in Sep 2025
10/10 Excellent
Joseph
26 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, very clean, well equipped and well furnished.
The apartment is conveniently located near the Atocha train station in Madrid, close to a metro stop and surrounded by plenty of restaurants. The staff were very friendly and communicative. The building has an elevator, and we were able to use the kitchen and washing machine. We would definitely stay here again!
Hien
Stayed 2 nights in Jun 2025
6/10 Okay
Owen
29 Nov 2025
Liked: Cleanliness
Disliked: Communication
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous.
Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
Owen
Stayed 2 nights in Nov 2025
10/10 Excellent
Stephanie
24 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
we liked the hotel it was clean and spacious enough easy to get from the hotel to popular attractions