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Crowne Plaza Madrid Airport, an IHG Hotel

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1 bedroom, premium bedding, pillow-top beds, minibar
1 bedroom, premium bedding, pillow-top beds, minibar
1 bedroom, premium bedding, pillow-top beds, minibar
1 bedroom, premium bedding, pillow-top beds, minibar

Overview of Crowne Plaza Madrid Airport, an IHG Hotel

Crowne Plaza Madrid Airport, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022

Explore the area

  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)9 min drive
  • Popular LocationGran Via Street26 min drive
  • Popular LocationPuerta del Sol30 min drive
  • Popular LocationPlaza Mayor35 min drive

Choose dates to view prices

About this area

Madrid

Crowne Plaza Madrid Airport, an IHG Hotel is located in San Blas-Canillejas, a neighbourhood in Madrid, and is near the airport and near a train station. Puerta de Alcala and Paseo del Prado are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas.

What's nearby

  • Estadio Wanda Metropolitano - 7 min drive
  • Plenilunio Shopping Mall - 7 min drive
  • Gran Via Street - 26 min drive
  • Puerta del Sol - 30 min drive
  • Plaza Mayor - 35 min drive

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 9 min drive

Restaurants

  • Where to eat
  • Siesta Bar - Restaurant – Al fresco dining bar offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Nature Restaurant – Restaurant offering Mediterranean cuisine. Serves breakfast, lunch and dinner daily.

About this property

Crowne Plaza Madrid Airport, an IHG Hotel

4-star Madrid hotel in San Blas-Canillejas with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 125 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include 24-hour room service and minibars.
Crowne Plaza Madrid Airport, an IHG Hotel offers 125 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Secured covered extended parking on site (EUR 40 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • Free return airport shuttle from 7:30 AM to 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 13.90 for adults and EUR 9.50 for children
  • 1 1 restaurant and 1 1 coffee shop/cafe
  • 1 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3692 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13.90 for adults and EUR 9.50 for children (approximately)
  • Covered extended parking fee: EUR 40 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 521 out of 941 reviews
5 - Excellent 55%
Rating 4 - Good. 319 out of 941 reviews
4 - Good 34%
Rating 3 - Okay. 58 out of 941 reviews
3 - Okay 6%
Rating 2 - Poor. 26 out of 941 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 941 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that is always willing to assist your needs. This hotel is close to the airport and their shuttle service is very fast. Excellent breakfast buffet. I definitely recommend to stay at this location.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
long check in
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact that this was an 'airport' hotel, my experience could not have been better. Clean, super-quiet room, excellent service (Antonio on the front desk and Carlos in the restaurant) as well as the housekeeper in the corridor, the lady that checked me out, the shuttle bus driver. Everyone was courteous and greeted me genuinely - which is a quality that is not easy to deliver in a high turnover hotel at the airport. Impressive!
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great staff, and very clean and beautiful hotel room!
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good for a one night stay when flying the next day
Stayed 1 night in Nov 2021