Hotel Pantai di Madinah

"Very nice, clean rooms, good amenities, only thing that held it back was the lifts would be very busy"

"The hotel is awesome, clean and comfortable. In the hot weather of Madinah, the A/C is very nice It is not really on the haram, but it is close enough"

"Good stay affected by the worst and laziest housekeeping I've ever experienced. Rooms were never cleaned before 4 pm despite several reminder calls a day. I stayed for 6 days and they only changed the sheets on day 5, only because I asked them to. To top it off, I told the room cleaner that I would leave a tip on my final morning. That was the only time in 6 days he bothered to show up in the morning. Shame on Pullman for hiring such lazy employees. Not staying here again. "

"Excellent service from start to finish. With thanks to concierge Zafran and to all the amazing staff whose names I can't remember. They were all extremely friendly and helpful. The room was spacious, breakfast buffet was excellent, lifts were efficient. Well located, close to Raudhah. Really good price point and over delivered. "

"Very disappointing experience. The staff was extremely unhelpful and frustrating to deal with. The room key card was not working at all, which made the situation even more stressful. I asked twice for someone to help take my luggage downstairs, but nobody showed up. Later, the staff told me I had to leave the room. If nobody comes to help with the luggage despite being asked twice, how do they expect guests to leave the room and manage everything themselves? The staff was getting on my nerves...

"Room is very updated and bathroom is very modern and clean"