The hotel itself is located in a beautiful and quieter part of the island, well away from the hustle and bustle of Funchal, which is very orientated towards tourists , busy and very hilly.
The hotel and the area has a more relaxed atmosphere and environment as you are located in a town which is more realistic of the real traditional Madeira.
The hotel rooms are spacious and comfortable, spotless with fantastic views of the sea. The staff are very friendly and welcoming. They are happy to go the extra mile to help with any additional needs you might have.
As a disabled daily wheelchair ♿️ user the help from the staff was greatly appreciated. There are no large hills to or from the hotel to the town centre, restaurants, shops, banks etc and the beach to have to negotiate unlike Funchal thankfully.
I would be more than happy to return for another stay at the hotel and area.