Hotel Spa di Macau

"Great hotel, clean, friendly staff!"

"The check-in process is smooth and easy. All of the staff are very friendly and helpful."

"Everyday cleaned up room with change all towel. Room condition comfortable"

"Very attentive staff who went above and beyond to make our stay exceptional-early check-in, concierge services and booking an amazing dinner at a local Portuguese Restaurant Baia/Cafe Lisboa. A 5 star hotel in every sense of the word. We look forward to returning to this magnificent property. "

"カジノ内のスタッフ、レストランも含めて全員無愛想でした。 チェックインの際、名前も言っていないのに、フロントの方から名前を呼ばれてびっくりしました。 サンズマカオさんは日本語スタッフが居ませんでした。 部屋にはミネラルウオーター４本、コーヒー、紅茶などのＴパック以外は無く、冷蔵庫も空っぽ、ウェルカムお菓子なども無かったですね。"

"房間非常好，服務態度也很好"

"Fancy hotel to stay at was overall a good experience with only some issues. The main issue I had was staff at some of the restaurants at the hotel ignored me because I spoke English and they apparently didn't so yea but they should make an effort not just walk away from me when I try asking them questions. The other main issue is with the transportation they offer a shuttle service but apparently you need a pass to get it and you have to navigate the casino/hotel to get to it with luggage. Why...

"Room clean, good service thank you for taking care our luggage"