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Photo gallery

Lobby
Pool
Infinity pool
Premium bedding, down duvet, in-room safe, desk
Premium bedding, down duvet, in-room safe, desk

Guest reviews

4.7/5 Exceptional
270 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationLisboa Casino13 min walk
Popular LocationMacau Museum of Art13 min walk
Popular LocationMacau Tower Convention and Entertainment Centre14 min walk
AirportHong Kong (HKG-Hong Kong Intl.)54 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, Lake View

    Room amenities

    • 43 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Lake View
  • Deluxe Twin Room, 2 Single Beds, Lake View

    Room amenities

    • 43 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room, 2 Single Beds, Lake View
  • Panoramic Suite, 1 King Bed

    Room amenities

    • 70 sq m
    • Sleeps 3
    More detailsPanoramic Suite, 1 King Bed
  • Premier Room, 1 King Bed, View

    Room amenities

    • Sleeps 3
    More detailsPremier Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed, Bay View

    Room amenities

    • 43 sq m
    • Bay view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Bay View
  • Deluxe Twin Room, 2 Single Beds, Bay View

    Room amenities

    • 43 sq m
    • Bay view
    • Sleeps 3
    More detailsDeluxe Twin Room, 2 Single Beds, Bay View
  • Suite, 1 King Bed (Waterfront)

    Room amenities

    • Sleeps 3
    More detailsSuite, 1 King Bed (Waterfront)
  • Mandarin, Premier Room, 1 King Bed, View

    Room amenities

    • Sleeps 3
    More detailsMandarin, Premier Room, 1 King Bed, View
  • Deluxe Suite, 1 King Bed

    Room amenities

    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Macau

Located in Macau, Mandarin Oriental, Macau is connected to a shopping centre. Macau Tower and Senado Square are notable landmarks, and some of the area's popular attractions include Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's quiet location.

Visit our Macau travel guide
Map
Popular Location

What's nearby

  • Lisboa Casino - 13 min walk
  • Macau Museum of Art - 13 min walk
  • Macau Tower Convention and Entertainment Centre - 14 min walk
  • Macau Tower - 16 min walk
  • Hospital Conde S. Januario - 19 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 54 min drive

Restaurants

  • Where to eat
  • Vida Rica – Restaurant with a bar. Serves breakfast, lunch and dinner. Kids' menu available.

About this property

Mandarin Oriental, Macau

Luxury hotel connected to a shopping centre in Macau with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a health club. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. All 213 soundproofed rooms feature 24-hour room service and DVD players. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Mandarin Oriental, Macau offers 213 forms of air-conditioned accommodation with DVD players and a safe. Beds feature down comforters and premium bedding. 42-inch Plasma televisions come with cable channels and pay-per-view films.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Parking and public transport

Return airport shuttle (surcharge) from 9 AM to 9 PM
Airport shuttle on request
Free ferry terminal shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 251 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Health club
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Laundry facilities
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Meeting rooms
Conference space

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

42-inch plasma TV
TV channels
DVD player
Films for purchase

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 9 AM to 9 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 251 per person (approximately)
  • Airport shuttle fee: MOP 805 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Macau and receive a full refund?
Yes, Mandarin Oriental, Macau offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Macau cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental, Macau?
As of 5 Jul 2020, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Macau on 6 Jul 2020 start from RM1,625, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mandarin Oriental, Macau pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Mandarin Oriental, Macau?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MOP 805 per vehicle, one-way, applies.
Where is this hotel located?
Located in the heart of Macau, this luxury hotel is within 1 mi (2 km) of Macau Museum of Art and Hospital Conde S. Januario.

Guest reviews

Overall score and ratings for Mandarin Oriental, Macau

4.7
Exceptional
5 - Excellent
203
4 - Good
55
3 - Okay
7
2 - Mediocre
5
1 - Poor
0
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service and attitude of MO Macau staff is outstanding. They made the 2 nights 48 hour stay a beautiful experience which was a romantic getaway. Everything works. The hotel is situated near the old part of Macau so convenient for site seeing. Only downside is the bus depot parking lot near the property which effects the view when looking down but at night the views are quite nice. For Macau, this is a very good hotel with excellent service and not a gaming hotel

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing hotel with FANTASTIC service.

    Stayed 2 nights in Oct 2019