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Upon check-in, the person behind the counter wanted to know if I wanted my room cleaned. That should have been a red flag that the pride of ownership to ensure the rooms are well-kept and clean doesn't exist.
Was only there for 2 nights for horror nights at universal. Was about a 15 minute drive away. Front desk was nice and easy check in and check out. Decent and affordable rooms. Rooms was pretty clean but could have used a cleaning before check in in kitchen walls and floor. Small hotel kind of hidden. Area not too bad
Terrible conditions! DO NOT STAY HERE PLEASE!
Dirty walls,bathtubs,sinks get clogged,you ask for more towels and they act like you are asking for a dam kidney! TV remote barely works, doors have holes on them. PLEASE DO NOT STOY HERE! Spend your money somewhere else.
We stayed at this property from 2-6 october with my parents . We had two rooms- standard queen room and queen room with kitchenette. The first impression of the service and friendliness of the owners Mr and Mrs Patel was when i called and requested two rooms on lower level and side by side. They accommodated that request. When we reached the property the check in was awesome. later in the night i realized i had forgotten my iphone charger, mr patel was kind enough to lend theirs for my whole stay there. When we checked into the rooms both rooms appeared cleaned well kept and renovated. It gave us inviting feel and a feeling of home away from home. The parking was also available and the perk is it is free which is charged by many properties in the neighborhood. The hotel is in a quiet and residential neighborhood which nade us feel safe and secure.The next we came back from LA city and my dad was tired. Indian masala chai is his go to thing in that situation. So i again went and checked with Mrs Patel to see if there are good restaurants nearby so we can get chai. But she was so sweet and kind that he made chai for us and gave some fresh fruits from her garden too. Her caring gesture touched my heart. I would give a 5 plus rating out of 5 if i could. We would now going forward stay at this property to explore LA. I would also recommend them to my friends and family.
One last thing i forgot to add is this property is at a drivable distance from most LA attractions.
Staff was friendly at check in. The room was dirty, towels were stained, the walls were dirty and some of the floor tiles were falling apart. Amenities are limited
Most disgusting hotel I've been to in a long time. The bedding was so disgusting I went to buy blankets, everything was dirty and stained. The bathroom was horrible with nothing to put your things on, not even your toothbrush or hooks for your clothing/ towels. So overpriced, stay at the motel 6 and you'll be way happier than this place... If they took some of the outrageous rates they charge and bought new linens and actually washed them it'd be much better
Pamela
8/10 Good
Monserrat
3 Aug 2023
Liked: Staff & service
Disliked: Cleanliness
I liked the front office gentleman. He was very polite and attentive. What I didn't like was the cleanin
Fue una experiencia muy mala desde que entramos al cuarto de hotel el olor era desagradable. Aparte abian cucarachas en todo en lugar
Las sábanas se sentían incómodas como si tuvieran tierra pero como no abian más hoteles no pudiamos agarrar otro más que este