6/10 Okay
DORLAYNA
14 Apr 2024
Disliked: Cleanliness
The room on day one smelled like a dog or like cat urine. They said they had no suitable room alternative. I bought products and sprayed every few hours through the night. For day two, I was given a nice king bed room by Juan. I was very pleased with that room. I was told I will not earn my points for te stay because I booked through Expedia. Also, I was not allowed to use my points to check in early (I had been up for 36 hours). I am going to try to find a different chain that gives points; I have LOVED Hampton Inn in the past.
DORLAYNA
Stayed 2 nights in Apr 2024