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Reviews

3.7 / 5Good
2,121 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Stockley Park
    7 min drive
  • Airport
    London (LHR-Heathrow)
    9 min drive
  • Popular Location
    Brunel University
    9 min drive
  • Popular Location
    Thorpe Park
    21 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Room

    Room Amenities

    • Sleeps 3
    • 3 Single Beds OR 1 Single Bed and 1 Double Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Double Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Double Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

West Drayton

Near a metro station and near theme parks, Thistle London Heathrow T5 is in an area with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and Legoland. Pinewood Studios and Royal Botanic Gardens, Kew are not to be missed.

Popular Location

What's nearby

  • Stockley Park - 7 min drive
  • Brunel University - 9 min drive
  • Kempton Racecourse - 12 min drive
  • Windsor Castle - 18 min drive
  • Thorpe Park - 21 min drive

Getting around

  • Heathrow Terminal 1-3 Underground Station - 5 min drive
  • Heathrow Terminal 5 Station - 11 min drive
  • London (LHR-Heathrow) - 9 min drive

Restaurants

  • Where to eat
  • Runway View Restaurant – Restaurant offering Modern European cuisine. Serves breakfast and dinner daily.
  • Runway View Bar & Terrace – Bar offering Modern European cuisine. Serves dinner and light fare daily.
  • Lobby Lounge – Serves light fare daily.

About this property

Thistle London Heathrow T5

3.5-star West Drayton hotel in Heathrow Villages with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. All 266 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and LCD TVs with digital channels. Guests will also find room service (during limited hours), hairdryers and safes.
Thistle London Heathrow T5 offers 266 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 12.00 per night
Limited parking spaces
Return airport shuttle (surcharge) from 4:30 AM to 11 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 15 for adults and GBP 5.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Family friendly

Dry-cleaning service
Laundry facilities
Snack bar/deli
Sofa bed

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Tour/ticket assistance
Wedding services

Languages spoken

Dutch
English
French
German
Italian
Polish
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Sofa bed

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

digital channels
LCD TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM - 1:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 4:30 AM to 11 PM. Fees may apply. Contact the property in advance to get details.
  • This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod. The Heathrow Pod is £6 per person per journey payable at the Hotel Reception at arrival or departure. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 5.00 for children (approximately)
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 6.00 (one-way), (up to 16 years old)
  • Self-parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Thistle London Heathrow T5 Hotel West Drayton
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton
5 - Excellent
510
4 - Good
894
3 - Okay
445
2 - Mediocre
164
1 - Poor
108
3.9
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Liked your bar and restaurant facilities and particularly your balcony. Very good

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Amenities

    The people at the check in desk were not very attentive. I was told to wait for a few mins and then no one got back to me. There was no luggage trolley even though the room was a long way from the front desk. In the room the phone was not next to the bed but across the room. Also there was no where for me to charge my phone next to the bed I had to charge it on the other side of the room. The hotel did not feel up to the standard I have come to expect from Thistle hotels

    Stayed 1 night in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Good to access T5 - pods were fun... But charge per person, not pod....

      Stayed 1 night in Feb 2020

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