Garden

Reviews of The Station Hotel

4 out of 5
The Station Hotel
14 Staplehurst Rd, Hither Green, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 187 reviews" "
Rating 8 - Good. 75 out of 187 reviews" "
Rating 6 - Okay. 8 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 3 out of 187 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline, Stone Mountain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. The hotel was upgraded with a vintage setting and decor. We had a wonderful stay. It was 2 minutes walk to the train station. Cozy.
Stayed 2 nights in Mar 2024
Response from Neil Young on 6 Apr 2024
Thank you Jacqueline for your wonderful review hopefully we see you again soon

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and good selection of snacks
Stayed 1 night in Jan 2024
Response from Neil Young on 6 Apr 2024
Thank you Samuel for your 5 star review hopefully we see you soon

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service
Gone downhill
Had several emails asking me to review the Station, I wouldn’t normally bother, but as i’ve emailed twice this week for my receipt and had no reply, maybe you’ll read this? I’ve stopped here about 18-20 nights over the last couple of years. I’ve seen the decline from good to not very good. Staff don’t seem to care any more. Website says breakfast served from 7. It’s not. Been down twice to find “chef doesn’t start till 8”. No use to me at that time, so I haven’t ordered breakfast recently. Shame. It used to be good. And at 7am. Last week I ordered my evening meal as a starter and main course. Pretty standard I thought, but the lad brought them together and said “which do you want putting where?”. I asked him to put my main course in the kitchen as it would otherwise be cold by the time I finished my soup starter. He didn’t seem to get it. I was quite surprised, as I’d made it really clear it was a starter and a main, due to the same thing happening last time I stayed. I blame the cook not the (clearly very inexperienced) waiter. It came back with the tartar sauce warm, so they had clearly just chucked the plate under the pass. It’s not difficult. It’s basically Wetherspoons food at restaurant prices.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sylvana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ai Ling, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well decorated, clean and good dining options
Stayed 1 night in Jan 2024
Response from Neil Young on 6 Apr 2024
Thank you for your 5 start review hopefully we see you again

10/10 Excellent

Malay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located next to the subway but in a quiet area. It has a beautiful pub/dining area, large windows in the room, and has a great price for the connectivity it allows to central London.
Stayed 3 nights in Sep 2023
Response from Alex Camp on 23 Jan 2024
Thank you Malay for writing these lovely words about your stay with us. We are glad you enjoyed your time here The Station Team

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alex on 20 Oct 2023
Thanks so much for this lovely review! It's great to hear that you enjoyed your time with us, and we hope to see you again soon.Take care!

8/10 Good

Peleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was sweet, the hotel is on top of a bar and the neighborhood is quiet and pleasent. My room was at the first floor and the window faced a street light that was strong. I was able to shut the curtain and block the light but I preferred to have a view out of the window.
Stayed 1 night in Aug 2023
Response from Alex on 2 Oct 2023
Thank you so much for this lovely review! We are pleased that you found your stay restful, and we will look into any way that we can make sure the light doesn't bother you next time.

10/10 Excellent

Irene

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Stayed 1 night in Jul 2023
Response from Alex on 14 Aug 2023
Thank you for this lovely review, Ian. It's great to hear you enjoyed your time here, and we hope to see you soon!

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alex on 9 Jul 2023
Thanks for your kind review, Ian, we really appreciate it! See you soon.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a good stay as always. Unique rooms in a lovely building with good staff.
Stayed 1 night in Jun 2023
Response from Alex on 9 Jul 2023
Thanks so much Chris, it's always a pleasure having you stay with us, and we look forward to your next visit!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Another pleasant stay convenient for getting into central London and generally a nice area
Stayed 1 night in Jun 2023
Response from Alex on 20 Jun 2023
Thanks for the kind review, Chris! See you again soon

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place. Great building with those big Edwardian ceilings and open spaces. Lovely room in a leafy area. Breakfast was good nice staff. Will book this again and again 😃
Stayed 1 night in May 2023
Response from Alex on 27 May 2023
What a wonderful review, thank you so much Chris! We are so glad that you enjoyed your stay, and look forward to welcoming you back soon! Have a great day

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Alex on 17 May 2023
Thanks so much for the great review, Paul. I hope that we can welcome you back soon!

10/10 Excellent

Cieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Alex on 29 Apr 2023
Thanks so much for your kind review. We are very glad that you enjoyed your stay, and we hope to welcome you back soon!

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than I bargained for!
I’ve stayed in pub hotels before, unfortunately on band night too. I had low expectations but the station hotel was superb. The pub was packed but up in my room I didn’t hear anything - there isn’t a lift and a few stairs to climb but that was fine for me, I felt a little sorry for my room service. The area is brilliant, a small village feel with great shops and quaint Restaurant’s nearby. I’ll be definitely going back to stay.
Stayed 1 night in Mar 2023
Response from Alex on 2 Apr 2023
Thank you for such a kind review! We are glad you enjoyed Hither Green, and look forward to welcoming you back soon. Have a great day

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as described in description therefore what we expected.
Stayed 2 nights in Feb 2023
Response from Alex on 1 Mar 2023
Thank you for the lovely review! We are glad that everything was to your expectation, and hope to see you again soon

8/10 Good

Ian

Stayed 1 night in Jan 2023
Response from Alex on 1 Mar 2023
Thank you for your review! We are glad that you enjoyed your stay and hope to see you again soon

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Alex on 1 Mar 2023
Thank you for your review! We are glad that you enjoyed your stay and hope to see you again soon

10/10 Excellent

Aaron

Stayed 1 night in Jan 2023
Response from Alex on 1 Mar 2023
Thank you for your lovely review, we hope that you will visit us again soon!

2/10 Terrible

John

Stayed 1 night in Jan 2023

8/10 Good

Helen

Stayed 1 night in Dec 2022
Response from Alex on 13 Jan 2023
It's lovely to read that you had a great time with us hear at the Station! Thanks for taking the time to let us know how we did, and I hope we see you again soon.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Alex on 13 Jan 2023
Thank you for your kind review, Richard! It's great to hear that you enjoyed your stay, and I hope that we see you again soon!

10/10 Excellent

Emma

Stayed 1 night in Sep 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue, facilities and staff and therefore great value for money
Stayed 2 nights in Sep 2022

8/10 Good

Kalliopi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with character! Pub underneath very convenient and had nice food! Very quiet and clean.
Stayed 2 nights in Aug 2022

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice hotel, expensive food and drink but the main problem was nowear to put our cloths. We had to leave everthing in a suitcase. 3 hangers and a shelf 1 foot away from a wall.
Stayed 3 nights in Jul 2022
Response from Rebecca Ashford on 9 Jul 2022
Dear John, Thank you for your review, I'm sorry to read that you did not enjoy your stay. We do our upmost to ensure guests have all they need during there stay. Your room should have had more hangers, this is an oversite on our part. Now I am aware on the situation I can rectify. If you do ever find an issue when staying at a hotel, please inform the staff, we would have been able to resolve for you. Kind Regards Rebecca

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at the Station Hotel. My hotel room was quiet and clean. It was very convenient that this hotel was within a five minute walking distance of a train station.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Steven

Stayed 1 night in Apr 2022

10/10 Excellent

C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good value in SE London
We stayed overnight here for an event in the area. The room was very nice and well equipped with a lovely bathroom (jungle shower) and quality toiletries. Lots of choice of coffee and tea too. The bed was supremely comfortable and the inclusive breakfast was delicious, with very good coffee, cereals, juice, and a cooked breakfast too. I'd consider coming back here for future London stays -- it's right next to the station and only 20 mins from central London.
Stayed 1 night in Mar 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local atmosphere/great place
This is a great local pub and hotel in a great part of Lewisham. The staff and the service is great and the atmosphere is just authentic and vibrant even on a Wednesday evening.
Stayed 1 night in Mar 2022

2/10 Terrible

Daisi

Liked: Staff & service
Stayed 2 nights in Jan 2022
Response from Rebecca Ashford on 16 Jan 2022
Thank you for your review, im sorry that you did not enjoy your stay, please let us know what we could have done to improve your visit.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Integra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Great hotel and pub, friendly staff
Stayed 1 night in Oct 2021

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Have stayed before and everything was as good as always. Food is amazing. One thing would say is there are a few small things which would be easy fixes but have remained the same across multiple visits. Would be worth touching up paint scuffs on walls and the addition of nespresso machine is great but having to choose between it and the lamp as theres only one socket is silly!
Stayed 1 night in Oct 2021

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great staff and fantastic location
Stayed 1 night in Jul 2021

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey affordable stay
Very lovely stay at The Station. The room was very clean and included everything necessary. We were presented with a snack draw with nibbles which was a nice touch. Would absolutely recommend!
Stayed 1 night in Aug 2021

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Team station on 14 Oct 2019
Thanks for the review Richard. Hope to see you soon!

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find much more cost effective than staying in central London for business. Lovely rooms, clean, comfy and food in bar was really nice.
Stayed 1 night in Oct 2019
Response from Team station on 14 Oct 2019
Thanks for the review Lisa! We're so pleased you enjoyed your stay and hope to see you soon!

10/10 Excellent

lisa

Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome, huge room with a very comfortable bed and good shower, lovely meal in the pub down stairs. I will book again!
Stayed 1 night in Sep 2019
Response from Team station. on 14 Oct 2019
Thanks for the great review Richard! We look forward to seeing you again in the future.

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find
Really friendly staff and nice modern rooms above a cheerful pub
Stayed 2 nights in Aug 2019
Response from Team station on 14 Oct 2019
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel and good value.
This was the second time I’ve stayed at the Station Hotel. Both times the stay was excellent. The rooms are large and generally well kept. Beds are comfortable. The check in process is very straight forward. The location is very central, and yet the area around the hotel is quiet and feels more like a village. Perfect place to stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for London and really friendly welcome.
Stayed 1 night in Feb 2019