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Reviews of The Drayton Court Hotel

4 out of 5
The Drayton Court Hotel
2 The Avenue, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 492 reviews" "
Rating 8 - Good. 142 out of 492 reviews" "
Rating 6 - Okay. 25 out of 492 reviews" "
Rating 4 - Poor. 7 out of 492 reviews" "
Rating 2 - Terrible. 2 out of 492 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've attended this property to host professional events a few times and the staff and venue are always very helpful and friendly. This was the first time we stayed here in one of the suites, which was absolutely sublime and perfect for our needs. It was clean and comfortable with great facilities. The only slight criticism I'd have is that if there is an event on the noise carries into the rooms and can be disruptive until late. I understand that commercially it's a balance in keeping guests and those hosting private events happy but maybe knock the sound down a little? Overall a fantastic stay and the food is excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Angie

Liked: Amenities
The hotel needs some repairs and upgrades, but what it lacks in mod cons it makes up for with the food, proximity to transportation, gorgeous food, cleanliness, and exemplary customer service (cleaning staff, maintenance, breakfast crew, and pub staff). I loved staying there and my family could not have loved it more. Bless.
Stayed 16 nights in Jan 2024

10/10 Excellent

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find. Excellent value for money. Breakfast a highlight. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized rooms. No noise from the bar downstairs and good breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hany

Stayed 1 night in Dec 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days
Lovely place to stay with great pub downstairs. Good selection for breakfast and to have free on site parking is a bonus and the Elizabeth line round the corner !! Happy days
Stayed 3 nights in Dec 2023

8/10 Good

Lance

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

PAUL, Debary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
3rd stay, the last trip was not so good, The bar staff and reception staff were fantastic and accommodating as always. Restaurant staff seem to choose their hours. Close up for breakfast before 11 am, evening staff close the kitchen early. Weekends are better they stay open and serve breakfast and dinner up to the advertised times.
Stayed 2 nights in Dec 2023

8/10 Good

Brendan

Stayed 2 nights in Dec 2023

10/10 Excellent

Erika, Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet room. TV position was a bit of a strain to watch. Overall a very nice stay. Excellent transport links.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rianne

Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here. This was my daughter’s second time staying and my first. We will definitely be back. We were given a suite and it was exceptional! Bed was comfortable and room very quiet for the location. Room facilities and supplies were perfect. Great location and a quick train ride to Paddington station. Food was great. Loved that breakfast was included and they were able to accommodate late check out! Staff was very friendly and accommodating. Highly recommend when staying just outside of London’s downtown core.
Stayed 2 nights in Sep 2023

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem we had was the room smelt a bit smoky - but the beds were comfortable and we didn’t need anything else than what was provided in the room
Stayed 1 night in Oct 2023

10/10 Excellent

Duncan, Causeway Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay with friendly staff and good food - in addition to the breakfast, we had dinner in the attached pub. Great option for short hop the Heathrow on Elizabeth Line and far better than Heathrow Airport hotel experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great food.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in girl isn’t too bright or caring but she did her job. Oz the bar manager and Amber were amazing. Nicole was a great waitress. Room and bed was smaller than I expected but I am a large dumb American. the shower was perfect however. My only critique would be that I really needed a power adapter but I suppose that’s my responsibility too.. Overall, great place with a very unique vibe. I’ll be back. Thanks guys so much .☺️
Stayed 2 nights in Sep 2023

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Yeung Tin Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great chef, nice and neat room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Pamela, Pekin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quaintness of this property. The staff were very helpful and accommodating!
Stayed 3 nights in Sep 2023

10/10 Excellent

PAUL, Debary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, close to Heathrow for a layover. Excellent Pub and Reception staff. Loved every hour of my short stay. Restaurants onsite and close by. Waitrose supermarket 10 min walk to stock up on chocolate to take back to USA.
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was exactly as pictured. Loved soaking in the tub after a long day in the center of London. Transportation is perfect. The Elizabeth Line runs straight from Heathrow to West Ealing station which is literally across the street from the hotel. Hopped onto the train for an easy commute into the city center. Breakfast is fabulous and the pub and beer garden are great too. Glad we found this little gem.
Stayed 3 nights in Sep 2023
Response from Libby on 20 Sept 2023
Thank you Laura for such a glowing review.We are so pleased you enjoyed your stay!Have a great day :)

8/10 Good

Anna

Travelled with family
The room was clean except for some hair on the desk 😳 Only one lamp worked next to the bed, otherwise everything was fine. Beautiful garden ❤️
Stayed 3 nights in Sep 2023
Response from Libby on 20 Sept 2023
Thank you Anna for your review we will be sure to work on those details!Have a great day!

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist had lovely customer service and I felt welcomed. The room is well maintained classic British style and loved glass bottled waters and local chocolate/snack that was provided complimentary. The area is safe and loved my stay there. Sunday roast and English breakfast were also delicious! Also if you’re flying from Heathrow it’s only 20 mins away by train.
Stayed 1 night in Sep 2023
Response from Libby on 20 Sept 2023
Thank you Ami,What an amazing detailed review, we hope to see you again soon :)

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
Check in was a breeze, Carly was friendly and efficient. Libby looked after our daily needs, for a few days and was always cheerful and friendly. Our check out was handled efficiently by Brigitta. The desk staff are a 10/10. Housekeeping kept the hotel clean and tidy.The bar staff were friendly, but lacked a little knowledge when it came to cocktail preparations. The afternoon/evening kitchen staff were limited in their abilities to pull together good food consistently, but the morning breakfast kitchen staff did an outstanding job. Overall our 1 week stay was very pleasurable because of the Drayton staff. Well done team! The hotel is located close to the metro, but it's a little ways from the buzz of London so requires more communting.
Stayed 6 nights in Aug 2023
Response from Libby on 20 Sept 2023
What a great read Gail, thank you for leaving such a beautiful extensive review.We are very lucky to have guests like you!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice looking property in a quiet area. Nice welcome, parking a bit problematic as the lane to very exclusive parking is narrow. Food was very good. Breakfast was an excellent addition, great choices. Only downside is the size of the "double bed", it isn't. If we have a choice of a bigger room next time we will take it. Thanks for a great weekend base.
Stayed 2 nights in Aug 2023
Response from Libby on 3 Sept 2023
Thank you for your honest feedback and your high marks for your stay. :)

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Libby on 3 Sept 2023
Wow top marks!Thank you Jane :)

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is our go to hotel in West London. It is classy, has good rooms, very friendly and professional staff, good food and is perfect for getting into London
Stayed 2 nights in Aug 2023
Response from Libby on 3 Sept 2023
Thank you for such a lovely review John.We look forward to having you back soon.

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Libby on 3 Sept 2023
Thank you Declan :)

10/10 Excellent

Greg

Stayed 1 night in Aug 2023
Response from Libby on 20 Sept 2023
Thank you for your high score we hope to see you again soon :)

10/10 Excellent

Dafydd

Stayed 2 nights in Aug 2023
Response from Libby on 3 Sept 2023
Thank you for your high score Dafydd!

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing luxury suite
Amazing service, the luxury suite was definitely worth it. Will 100% be booking again. The bath tub was of course the best bath I've had in a while but the shower water pressure was what really did it for me. The breakfast was included and the menu for the breakfast was so much better than most included breakfasts. Service all round was faultless
Stayed 1 night in Aug 2023
Response from Libby on 3 Sept 2023
Wow Asma thank you for this beautiful review!We look forward to seeing you again :)

10/10 Excellent

YINGXIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Libby on 3 Sept 2023
Thank you Yingxin, we are glad you had a great stay.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Libby on 3 Sept 2023
Thank you Anthony,Hopefully you can come back and stay again so we can steal those last two marks from you :)

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice touches and friendly staff
I really enjoyed my little stay here. I was a little worried that as it was a pub that it would be noisy but the insulation is very good! Great bed helped. Thoughtful and comfortable and lovely nespresso coffee in room - I think it should be mandatory in all 4 star hotels:) I’ll stay again. Breakfast was also v good 👍
Stayed 1 night in Aug 2023
Response from Libby on 3 Sept 2023
Thank you so much Jane,Yes we have had all of our rooms soundproofed and I believe our quaint little street to be nice and calm :)

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Libby on 3 Sept 2023
Thank you Kelly :)

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quick check in and out. Excellent breakfast and I wish there was detail on the hotel in regards to the free parking, the massive beer garden and 10% off drinks.
Stayed 1 night in Jul 2023
Response from Libby on 3 Sept 2023
Thank you for your great review Sara!Have a great day :)

6/10 Okay

Anesha

Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Nadeem

Stayed 1 night in Jun 2023

10/10 Excellent

sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and the staff are super friendly. The accommodation is great and styled very well. Had everything in the room you could want. Food in the bar was great at night and the breakfast food quality was beyond expectations. Will definitely be staying there again.
Stayed 2 nights in Jun 2023