Desk, soundproofing, iron/ironing board, free WiFi
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Reviews of The Commongate Hotel

3 out of 5
The Commongate Hotel
131-133 Markhouse Rd, Walthamstow, London, England

Reviews

6.6
Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 6 out of 22 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Elsa

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Farheen, Hackney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you for choosing to stay with us and for your feedback. I am very happy to hear that you had an enjoyable stay and I will be sure to pass all feedback onto the rest of the team. We hope to have the pleasure of welcoming you back in the near future. Best Regards Management

2/10 Terrible

Euan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Had to leave room key with reception every time you leave the building. Felt very unsafe as they could easily take all valuable items from your room.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
We saw mixed reviews about the commongate before we booked so were a little apprehensive on our journey down. We were very pleasantly surprised by the quality of our room given the very low price. It’s never going to be the Ritz but this hotel is absolutely fine to stay in if you’re happy with the basics and just want a room to sleep in. I would definitely recommend to anyone looking for a cheap stay in London. I would come back here again. The only very very minor feedback point is that they only give you 1 pillow and the water from the bathroom has a sign on it saying it is not drinkable, so make sure you bring your own water or you can just use the kettle in the room.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 19 Feb 2024
Thank you for choosing to stay with us and for your feedback. Your points have been noted as we continually look for ways in which to improve the services and facilities that are available to our guests. We hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

Lamar

Stayed 1 night in Jan 2024
Response from Hotel Management on 22 Jan 2024
Thank you for your feedback. We always strive to hand customers best experience and look after their comforts. Please send us an email or give us a call to discuss why you were unhappy with your stay.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all great and friendly, very convenient location for the area.
Stayed 1 night in Jan 2024
Response from Hotel Management on 16 Jan 2024
Thank you for choosing to stay with us and for your feedback. I am very happy to hear that you had an enjoyable stay and I will be sure to pass all feedback onto the rest of the team. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Farheen, Hackney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on 12 Jan 2024
Dear Farheen, On behalf of our entire team at The Commongate Hotel, we would like to thank you for taking the time to provide us with your positive feedback about our facilities and services. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at The Commongate Hotel. Best regards, The Commongate Hotel

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused our room
When we arrived we were greeted by the incredibly rude staff that yelled at me and my girlfriend about how they were refusing to give me a room. I tried to tell the staff that i had a booking and that we needed the room, but was told to cancel the booking and that they would not take us. As we are 2 queer women it made us feel incredibly unsafe and threatened that we were refused a room by this man who then kicked us out into the dark streets of London. We were sober, it was late at night and we had thin clothes on so the streets were cold. Very happy that we got refunded, but do not book this hotel as they might not give you your room...
Stayed 1 night in Mar 2021
Response from Hotel on 20 Mar 2021
We are so sorry. But under the current restrictions you must provide an evidence to support your stay. Spend the night outside your main residence is not allowed unless you are a essential worker (in that case you must provide a letter by your employer requesting accommodation). Local authorities are enforcing the current restrictions if you fail to prove your stay was necessary you must face a fine for £1,000 for breaching the rules. Also you must not meet anyone outside your household indoors until 17th of May. Again apologies. We must act together with local authorities to enforce the current Covid-19 restrictions.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

4/10 Poor

Caryn, Enfield

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was different from the picture on the site.
Stayed 1 night in Mar 2020

6/10 Okay

Debra

Travelled with group
Liked: Room comfort
Needs improvement
Reception were friendly and welcoming, areas are being painted so trying to smarten it up, the room was small on 3rd floor (lots of stairs) clean but not spotless, fridge had mould in corners also a kettle, tea coffee etc but no drinking water luckily I took some with me. Comfortable bed however no mattress protector or pillow protectors therefore visible stains, bedding clean tear in duvet cover, towels clean but no plug in sink.
Stained pillows
Stayed 1 night in Feb 2020

8/10 Good

Hong Pak

Liked: Cleanliness, property conditions & facilities, room comfort
Fair
A good place for a short stay
Stayed 1 night in Dec 2019

2/10 Terrible

Leonard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything you need for a short stay. Good value hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing double deluxe room
Amazing room. Spacious. Friendly and kind staff. Will go again
Stayed 1 night in Nov 2019
Response from The Commongate Hotel on 12 Dec 2019
Hi Thank you for choosing to stay with us and for your feedback. I am really happy to hear that you had an enjoyable stay. I will be sure to pass your feedback onto the rest of the team. We hope to have the pleasure of welcoming you back in near future.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No shampoo conditioner no hairdryer Worse hotel no Mirror
Stayed 3 nights in Oct 2019

4/10 Poor

Megan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed in this hotel for one night, rooms weren’t clean, the bathroom was very unhygienic, the shower trickled water out and the water was cold, no water provided for the kettle and the water from the tap was “not drinkable” so overall I would not rate this hotel.
Stayed 1 night in Nov 2019
Response from The Commongate Hotel on 13 Nov 2019
Hi Megan, Thank you for choosing stay with us and for your feedback. I am sorry to hear that you experienced some issues during your stay. I will be sure to pass these comment to the rest of the team. Your feedback is important to us in order to improve our services. We hope to have the opportunity to welcome you back.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really good no issues pleasent staff and comfy stay
Stayed 2 nights in Oct 2019
Response from The Commongate Hotel on 18 Oct 2019
Dear Matthew Thank you for choosing to stay with us and for your feedback. I am very happy to hear that you had an enjoyable stay. I will be sure to pass this comment to the rest of the team. We hope to have pleasure of welcoming you back in the near future.

8/10 Good

Ahmad

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019